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The Art File Reviews

5.0 Rating 211 Reviews
99 %
of reviewers recommend The Art File
5.0
Based on 211 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read The Art File Reviews

About The Art File:

We are The Art File! We sell beautiful greeting cards, gift wrap, gifts and stationery. Our award-winning cards are sold worldwide through a broad band of design-inspired retailers, which include leading high street names and a vast array of independent stores.

Many of our collections are created by our talented in-house design team, along with highly skilled freelance designers. Some of our popular licensed collections include Sara Miller London, English Heritage, Robert Reader and Kate Heiss.

Sustainability is a key focus for every area of our business. All our greeting cards, gift bags, and gift wrap board is sourced from sustainable sources, whilst all of our cards are printed in the UK. Our cards are offered plastic-free as standard and our boxed cards come in recyclable cardboard. In 2024 we were thrilled to partner with Ecologi and have since helped to plant thousands of trees around the world.

Keep in touch with us on Instagram (@theartfileofficial) or shop our award-winning collections online at www.theartfile.com

Visit Website

Phone:

01158507490

Location:

Union Chambers, 11 Weekday Cross,
Nottingham
Nottinghamshire
NG1 2GB

Anonymous
Anonymous  // 01/01/2019
The three scenic cards I ordered had Gold accents. I was a little disappointed that the "Male Indian Peafowl" as being a Peacock - I expected it to have gold accents as well But the card picture is completely Flat. Please do not Order this Card!
Helpful Report
Posted 4 months ago
Hi Cheryl, Thank you for getting in touch. We're really sorry to hear you're disappointed with the card you ordered. We do specify on our card listings if the card has any finishes - this card is photographic and doesn't have any further embellishments. We hope you enjoyed the other cards in your order and can still find a good use for the peafowl one. Kind regards, The Art File
Posted 4 months ago
The card was a lovely design and quality but delivery was slow - I ordered this 10 days before a birthday but it still arrived too late sadly.
Helpful Report
Posted 6 months ago
Hello, Thank you for taking the time to leave us a review. I'm so sorry to hear that your card arrived later than expected. We send all our orders out within one working day and usually the courier (Royal Mail or DHL) deliver within 1-2 working days. However sometimes during busy period they can take longer to deliver, which has unfortunately happened. We appreciate how frustrating it is when this happens and agree 10 days is far too long to wait. If you would be happy to get in touch with your order number at hello@theartfile.com, we would love to send you a replacement card (for another occasion) with free tracked delivery for next day. Kind regards, The Art File
Posted 6 months ago
The Art File is rated 5.0 based on 211 reviews