The Art File Reviews

Name: The Art File
Address: Union Chambers, 11 Weekday Cross, Nottingham, Nottinghamshire
Rating: 4.95

5.0 Rating 211 Reviews

99 %

of reviewers recommend The Art File

5.0

Based on 211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About The Art File:

We are The Art File! We sell beautiful greeting cards, gift wrap, gifts and stationery. Our award-winning cards are sold worldwide through a broad band of design-inspired retailers, which include leading high street names and a vast array of independent stores.

Many of our collections are created by our talented in-house design team, along with highly skilled freelance designers. Some of our popular licensed collections include Sara Miller London, English Heritage, Robert Reader and Kate Heiss.

Sustainability is a key focus for every area of our business. All our greeting cards, gift bags, and gift wrap board is sourced from sustainable sources, whilst all of our cards are printed in the UK. Our cards are offered plastic-free as standard and our boxed cards come in recyclable cardboard. In 2024 we were thrilled to partner with Ecologi and have since helped to plant thousands of trees around the world.

Keep in touch with us on Instagram (@theartfileofficial) or shop our award-winning collections online at www.theartfile.com

Visit Website

Phone:

01158507490

Location:

Union Chambers, 11 Weekday Cross,
Nottingham
Nottinghamshire
NG1 2GB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cards are lovely, sadly one envelope missing”

Helpful Report

Posted 4 months ago

Hi Carolyn, We are so sorry to hear there was an envelope missing from your order. We would really like to send you a replacement envelope if you'd be happy for us to, or to refund you the cost of this item. Would you be happy to get in touch with us at hello@theartfile with your order number, and we'll get this rectified for you? Kind regards, The Art File

Posted 4 months ago

“great products - fabulous design”

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Posted 4 months ago

Hi Alison, Thank you for your kind review and five stars, we really appreciate it! Kind regards, The Art File

Posted 4 months ago

“Lovely range of products and great service. Very happy 😊”

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Posted 4 months ago

Hi Charlotte, Thank you for taking the time to leave us this kind review! We're pleased to hear you were happy with your order and our service. Kind regards, The Art File

Posted 4 months ago

“Gave great service and product.”

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Posted 4 months ago

Hi Frances, Thank you very much for your kind words. It's great to hear that you were pleased with our service and your order. Kind regards, The Art File

Posted 4 months ago

“Reliable and sure firm. Brilliant colours and fast delivery.”

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Posted 4 months ago

Hi Diana, Thank you for your kind review. We really appreciate it. Kind regards, The Art File

Posted 4 months ago

“This 3D Pop up card is worth every penny. Purchased for my other half for his birthday, London is special to us so I wanted to get a unique card that represents the city, one that I know he will keep. The detail, quality and finish is fantastic, its so beautiful. I am so glad I found this company online and will absolutley be ordering from them again. Thank you The Art File.”

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Posted 4 months ago

Good afternoon, Thank you so much for your thoughtful review. We loved to hear that the card you bought was perfect for your other half and that you were pleased with it. Kind regards, The Art File

Posted 4 months ago

“The three scenic cards I ordered had Gold accents. I was a little disappointed that the "Male Indian Peafowl" as being a Peacock - I expected it to have gold accents as well But the card picture is completely Flat. Please do not Order this Card!”

Helpful Report

Posted 4 months ago

Hi Cheryl, Thank you for getting in touch. We're really sorry to hear you're disappointed with the card you ordered. We do specify on our card listings if the card has any finishes - this card is photographic and doesn't have any further embellishments. We hope you enjoyed the other cards in your order and can still find a good use for the peafowl one. Kind regards, The Art File

Posted 4 months ago

“Lovely card and great art work nice to find something a bit different thank you”

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Posted 4 months ago

Hi Linda, Thank you for your kind review, we really appreciate it. Kind regards, The Art File

Posted 4 months ago

“As always, I was very pleased with my selection of cards. I especially like the Sara Miller cards. Please can you introduce some new cards, as I am running out of options!”

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Posted 4 months ago

Good morning, Thank you for leaving us this lovely review, we're so pleased to hear you enjoy our cards! We are always updating our collections and will very soon be launching our Christmas 2025 shop, so keep your eyes peeled! Kind regards, The Art File

Posted 4 months ago

“The calendar is stunning and perfect for my needs. Fast delivery and well packaged. Thank you.”

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Posted 4 months ago

Hi Giovanna, Thank you for your lovely review, we're glad to hear that your calendar is right for you and that the delivery was swift. Kind regards, The Art File

Posted 4 months ago

“I was struggling to find a 2026 calendar. Stunning pictures, great size for writing appointments. Delivered promptly. Will definitely order from The Art File again. Highly recommend.”

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Posted 4 months ago

Hi Sue, Thank you for leaving this wonderful review! We're so glad that you're pleased with the calendar you bought and had a good experience ordering from us! Kind regards, The Art File

Posted 4 months ago

“Great customer service, the lovely card arrived very quickly, thank you.”

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Posted 4 months ago

Hi Norman, Thank you very much for your kind review, we're so pleased to hear you had a good experience ordering with us. Kind regards, The Art File

Posted 4 months ago

“Really beautiful cards. Light-hearted and easy on the eye. Loved them”

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Posted 4 months ago

Hi Marilyn, Thank you so much for your kind review of our cards. We're really glad you loved them. Kind regards, The Art File

Posted 4 months ago

“Lovely selection of cards at a very reasonable price.”

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Posted 5 months ago

Hello, Thank you for your kind review, we really appreciate you taking the time to feed back your thoughts. Kind regards, The Art File

Posted 5 months ago

“The cards are lovely and customer services very helpful. Would definitely recommend.”

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Posted 5 months ago

Hi Frances, Thank you for your kind review. We love to hear that your experience shopping with us was a good one and that you'd recommend us. Kind regards, The Art File

Posted 5 months ago

“An interesting range of cards and my order was delivered very quickly. PS”

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Posted 5 months ago

Hello, Thank you for your lovely review of your experience shopping with us! We appreciate you taking the time to feed back your thoughts to us. Kind regards, The Art File

Posted 5 months ago

“Die Liefrung kam prompt und die Artikel waren wir geünscht.Lieder musste ich noch eine Zollgebühr von ca. 12,00 Euro beim Postboten zahlen. Dadurch hat sich natürlich der Preis nochmal verteuert. Das war bei der Bestellung nicht ersichtlich, so dass ich als Kunde schon unangenehm überrascht war.”

Helpful Report

Posted 5 months ago

Hi Barbara, Thank you for your honest review. We're sorry to hear you had an unexpected customs bill. Sometimes international orders can incur a customs fee once they arrive in the destination country. This is something that is out of our control, and we do try to keep our customers informed by having a warning on this on our shipping page. Kind regards, The Art File

Posted 5 months ago

“Beautiful cards and excellent service with prompt postage.”

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Posted 5 months ago

“Always excellent and such a pleasure. Thank you.”

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Posted 5 months ago

Hi Anne, Thank you very much for your kind review. We're really pleased to hear that you enjoyed shopping with us. Kind regards, The Art File

Posted 5 months ago

“Ery pleased with both the paper and the wuick delivery of it”

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Posted 5 months ago

Hi Patricia, Thank you for your kind review. We're pleased to hear you enjoyed your order! Kind regards, The Art File

Posted 5 months ago

The Art File is rated 5.0 based on 211 reviews