Login
Start Free Trial Are you a business? Click Here

The Whisky Vault Reviews

5.0 Rating 1,660 Reviews
100 %
of reviewers recommend The Whisky Vault
5.0
Based on 1,660 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read The Whisky Vault Reviews

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA,
Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Easy transaction, item was very well packed and the quality of the item was first class, i will definately be buying again from Whiskyvault.
Helpful Report
Posted 10 years ago
Fast service, good packaging. Good communication
Helpful Report
Posted 10 years ago
Speedy delivery, great service and excellent selection of whiskies. A++
Helpful Report
Posted 10 years ago
Outstanding service Everything as listed and delivered ahead of stated time.
Helpful Report
Posted 10 years ago
Superb service from top to bottom. Thank you. H :)
Helpful Report
Posted 10 years ago
Great ordering experience. My purchase arrived in incredible time! I ordered on Monday and it arrived on Wednesday, in California! I highly recommend this seller.
Helpful Report
Posted 10 years ago
Very fast delivery (within 2 day to continental Europe), item as described on the website and very prompt replies to question. Thank you for the glass! Very satisfied with my experience
Helpful Report
Posted 10 years ago
Excellent shipping and packing of the bottles! I can highly recommend their services!
Helpful Report
Posted 10 years ago
Excellent company to deal with.
Helpful Report
Posted 10 years ago
Excellent communication and packaging of goods.
Helpful Report
Posted 10 years ago
Ordered gift for my father and arrived next day as described. Very pleased, excellent work chaps!!
Helpful Report
Posted 10 years ago
Caring service with customer's needs in mind. Very helpful from the point of enquiry all the way to delivery. I had enquired about purchasing a gift (1980 Balvenie Single Barrel) and Richard had answered all of my questions. He even offered to reserve the bottle for me until I was ready to make payment a few days later. I had made the purchase on a Friday and it came to my desk at my office in Singapore on the Monday in perfect condition. The customer service is flawless and as is the product, I would definitely purchase again and have already recommended to my friends and colleagues here in Singapore. Thank you so much!!!
Helpful Report
Posted 10 years ago
Very responsive to email query, ultra fast delivery (in bullet proof packaging) and good after sales. Not a bad word to say, thank you. Sam P.
Helpful Report
Posted 10 years ago
First class. Well packaged and quickly received. They have an unbelievable range that will likely tempt me back soon!!
Helpful Report
Posted 10 years ago
Top notch from start to finish. They have some amazing old Scotch on the site – and mine was delivered to me within 24 hours! Highly recommended.
Helpful Report
Posted 10 years ago
The speed at which the whisky arrives at my country is astonishing. The box that came along with the whisky could be in a better condition, it was a little worn on the edges. Other than that, overall it was a good experience. Cheers.
Helpful Report
Posted 10 years ago
Everything is smooth and fast. I feel easy buying from you. Unfortunately sending bottles by DHL to HK is too expensive.
Helpful Report
Posted 10 years ago
Fair price, immediate delivery, everything perfect. Anytime again.
Helpful Report
Posted 10 years ago
Ordering from the Whisky Vault was very simple and easy. They gave me great knowledge on what i should be buying as an investment birthday present for one of my good friends. The bottle arrived swiftly and was well packaged for protection. 5 Stars easy!
Helpful Report
Posted 10 years ago
I was very pleased with the way my enquiry was dealt with. They were extremely knowledgeable and the service was excellent. I would highly recommend the whisky vault to anyone.
Helpful Report
Posted 10 years ago
The Whisky Vault is rated 5.0 based on 1,660 reviews