The Whisky Vault Reviews

Name: The Whisky Vault
Address: Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Leeds
Rating: 4.99

5.0 Rating 1,565 Reviews

100 %

of reviewers recommend The Whisky Vault

Company Reviews

Metrics

Info

5.0

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA,
Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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The Whisky Vault 5 star review on 8th June 2024

Sheng ZHONG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the moon to get one of the Lochlea inaugural bottles, thank you guys so much. You definitely won't find this one on an auction site! Slainte!”

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Posted 3 years ago

“Delighted to be offered the opportunity to purchase the new Lochlea First Release. First class service and delivery as per usual from TWV!!”

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Posted 3 years ago

“Just signed for the delivery of my order. Brand new release from a new distillery that was supposedly 'sold out' everywhere else or magically triple the recommended price!! Thank you so much, I am so happy to get my hands on this bottle!”

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Posted 3 years ago

“Lighting fast delivery of the new Lochlea whisky from the Whisky Vault team. Amazing service, thank you for giving first buying options to us past customers ☺️”

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Posted 3 years ago

“Managed to bag a bottle of the Lochlea 1st Release at £50! Great service, shipping fast and fairly priced.”

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Posted 3 years ago

“I had an issue with the cost of delivery however I was given a very clear explanation and because of that will be delighted to continue buying whisky from Whisky Vault.”

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Posted 3 years ago

“Very Happy. Definitely be buying again in the future.”

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Posted 3 years ago

“Superb delivery of brand new product inside 48 hours. Thanks a million!”

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Posted 3 years ago

“The whisky I ordered arrived even earlier than I'd hoped, which I am very happy about, will definitely be buying from here again.”

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Posted 3 years ago

“This was a very pleasant experience, excellent customer values and service of the highest order.”

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Posted 3 years ago

“Fantastic service and shipping times.”

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Posted 3 years ago

“Fast shipping. Great products at good price point.”

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Posted 3 years ago

“Really great service!!”

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Posted 3 years ago

“Not usually a person to write reviews, but had an excellent experience with TheWhiskyVault.com. Expert knowledge, with quick and polite correspondence. Fast shipping, items wrapped very securely. Couldn't be happier :)”

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Posted 3 years ago

“Excellent Service. Fast response to emails. Keep up the good work, guys!”

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Posted 3 years ago

“Very pleasant company to deal with. Excellent. Not a bad word to say.”

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Posted 3 years ago

“A great experience! Very informative about the whiskey and the buying process. Fast delivery also!!”

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Posted 3 years ago

“First rate, a pleasure to do business with and would very much recommend.”

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Posted 3 years ago

“Extremely prompt on delivery and whisky bottles were very well protected / properly packed. TWV had my favourite Glen Mhor whisky bottles which are so hard to find now... last few bottles in the world. :)”

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Posted 3 years ago

“Great service, fantastic choice on the site.”

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Posted 3 years ago

The Whisky Vault is rated 5.0 based on 1,565 reviews