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The Whisky Vault Reviews

5.0 Rating 1,465 Reviews
100 %
of reviewers recommend The Whisky Vault
5.0
Based on 1,465 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Whisky Vault Reviews

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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Excellent service - very clear and informative during all stages of the purchase.
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Posted 4 years ago
Excellent online assistance and very helpful when choosing the right whiskey.
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Posted 4 years ago
I bought 2 whisky from Whisky Vault. They had great service and response was super fast. They answered my questions about sentiments very fully and I was completely satisfied. Thank you Whisky Vault. I had wonderful impression and will continue to shop here. The labels and boxes were in mint edition. I received from DHL. Well done! From Wai Kwan Hong Kong
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Posted 4 years ago
Needed a 27 year old 1983 vintage scotch. Got it to the us in three days. Absolutely amazing - fair price, wonderful selection, supreme service, and all during a pandemic. Thanks!
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Posted 4 years ago
BRILLIANT service, delivered earlier than expected!
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Posted 4 years ago
Really professional service. Great!
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Posted 4 years ago
I haven’t drank the whisky as I’m saving it for my 50th birthday but I would like commend them on their speed of delivery. I ordered on on a Tuesday and received it on Saturday. That for me is a feat is I’m in Singapore. It was also packed very well, so order with confidence! 😊
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Posted 4 years ago
Good fast delivery. Thanks.
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Posted 4 years ago
I had questions about specific bottles and also about shipping and insurance. Richard and the sales team were very quick in responding to me in detail. The ordering process was easy and l received my bottle in just a few days in great condition. I live in the USA and l would definitely recommend the Whisky Vault for a great buying experience.
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Posted 4 years ago
Fast Fast Fast! Very good whisky! ThankYou!
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Posted 4 years ago
Easy order and convenient shipping.
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Posted 4 years ago
Helpful fellas there, very satisfied with the bottle and service.
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Posted 4 years ago
Excellent customer support and advice, first class fast shipping.
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Posted 4 years ago
Efficient service, shipping fast and safe.
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Posted 4 years ago
Very good service overall.
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Posted 4 years ago
The whisky vault has been excellent in communicating with us. Items received as described and the overall service has been solid and trusting.
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Posted 4 years ago
great service and easy to arrange with delivery updates
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Posted 4 years ago
Brilliant service as always.
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Posted 4 years ago
Good buying experience and easy people to deal with.
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Posted 4 years ago
Bottles arrived safe and sound within 48 hours. Very good service!
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Posted 4 years ago
The Whisky Vault is rated 5.0 based on 1,465 reviews