The Whisky Vault Reviews

Name: The Whisky Vault
Address: Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Leeds
Rating: 4.99

5.0 Rating 1,565 Reviews

100 %

of reviewers recommend The Whisky Vault

Company Reviews

Metrics

Info

5.0

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA,
Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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The Whisky Vault 5 star review on 8th June 2024

Sheng ZHONG

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, the whisky arrived in quick time and in perfect condition as sold.”

Helpful Report

Posted 6 months ago

“Very helpful team and great communication, also very quick email replies. I highly recommend and would certainly use the whisky vault again.”

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Posted 6 months ago

“Super service and fast shipping, whole transaction was a breeze. Excellent!”

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Posted 6 months ago

“I’ve had a great experience with The Whisky Vault from start to finish. The entire process was extremely smooth. Their support was outstanding, with fast and helpful responses. Delivery safe, sound and fast.”

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Posted 6 months ago

“What a great first experience purchasing from the whisky vault. I would absolutely purchase more items to add to our collection. It can be difficult when shopping online but they surpassed our expectations. The quality and range is excellent also.”

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Posted 6 months ago

“Extremely quick shipping, all other aspects of the service impressive also. Recommended!”

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Posted 6 months ago

“Quick delivery, safe packaging and a thorough communication process A++”

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Posted 6 months ago

“Incredibly happy with purchase of rare Glen Grant XOP, best price after shopping around and free, quick delivery. Lovely stuff!”

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Posted 7 months ago

“Super speedy shipping, top all round service.”

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Posted 7 months ago

“Very good service and quick delivery, pleased with all aspects of my order.”

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Posted 7 months ago

“Fast shipping and a decent all round secure service, happy with the price and whisky received.”

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Posted 7 months ago

“Great job from the whole team, purchase a breeze and delivery quick and securely packaged. Top notch!”

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Posted 7 months ago

“Fabulous service with a real eye for detail. Shipping was quick and hassle free.”

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Posted 7 months ago

“Best service! Delivered in time and in perfect condition. Delivery driver gave me a call that he arrived at my door and was courteous and friendly. Great.”

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Posted 7 months ago

“Excellent service and extremely fast shipping. Thank you, team!”

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Posted 7 months ago

“I’ve had consistently excellent experiences with The Whisky Vault. Whenever I've needed assistance, their response impressively fast and knowledgeable. There was a genuine care for their customers that went above and beyond. Five stars all the way!”

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Posted 7 months ago

“Customer service is great, very responsive. The product is great and a lot of different whisky to choose from. Delivery was quick and smooth.”

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Posted 7 months ago

“Really nice service and good shipping options, packed well. Would recommend highly.”

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Posted 7 months ago

“Lovely whisky purchased for husbands anniversary gift. Service was excellent and the shipping was free with quick turnaround.”

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Posted 7 months ago

“Perfect pricing, quick delivery turnaround, nothing left to add. Super!”

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Posted 7 months ago

The Whisky Vault is rated 5.0 based on 1,565 reviews