The Whisky Vault Reviews

Name: The Whisky Vault
Address: Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Leeds
Rating: 4.99

5.0 Rating 1,566 Reviews

100 %

of reviewers recommend The Whisky Vault

Company Reviews

Metrics

Info

5.0

Based on 1,566 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA,
Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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The Whisky Vault 5 star review on 8th June 2024

Sheng ZHONG

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with.”

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Posted 9 years ago

“Excellent communication and packaging of goods.”

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Posted 9 years ago

“Ordered gift for my father and arrived next day as described. Very pleased, excellent work chaps!!”

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Posted 9 years ago

“Caring service with customer's needs in mind. Very helpful from the point of enquiry all the way to delivery. I had enquired about purchasing a gift (1980 Balvenie Single Barrel) and Richard had answered all of my questions. He even offered to reserve the bottle for me until I was ready to make payment a few days later. I had made the purchase on a Friday and it came to my desk at my office in Singapore on the Monday in perfect condition. The customer service is flawless and as is the product, I would definitely purchase again and have already recommended to my friends and colleagues here in Singapore. Thank you so much!!!”

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Posted 9 years ago

“Very responsive to email query, ultra fast delivery (in bullet proof packaging) and good after sales. Not a bad word to say, thank you. Sam P.”

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Posted 9 years ago

“First class. Well packaged and quickly received. They have an unbelievable range that will likely tempt me back soon!!”

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Posted 9 years ago

“Top notch from start to finish. They have some amazing old Scotch on the site – and mine was delivered to me within 24 hours! Highly recommended.”

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Posted 9 years ago

“Everything is smooth and fast. I feel easy buying from you. Unfortunately sending bottles by DHL to HK is too expensive.”

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Posted 9 years ago

“Fair price, immediate delivery, everything perfect. Anytime again.”

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Posted 9 years ago

“Ordering from the Whisky Vault was very simple and easy. They gave me great knowledge on what i should be buying as an investment birthday present for one of my good friends. The bottle arrived swiftly and was well packaged for protection. 5 Stars easy!”

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Posted 9 years ago

“I was very pleased with the way my enquiry was dealt with. They were extremely knowledgeable and the service was excellent. I would highly recommend the whisky vault to anyone.”

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Posted 9 years ago

“Delighted. Always my first choice when sourcing that extra special gift, for discerning whisky drinking friends and customers, who appreciate a quality malt - every aspect of dealing with the Whisky Vault is second to none, right from ease of use of the website, product choice, ordering process, packaging and delivery. Quality from start to finish.”

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Posted 9 years ago

“Excellent service at a reasonable price”

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Posted 9 years ago

“Very well packaged and dispatched immediately. Would recommend and would certainly use again.”

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Posted 9 years ago

“Excellent service, will contact you again.”

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Posted 9 years ago

“Thank you for your quick delivery and low price. It was very helpful and cost saving. I will order again sooner and hope the same service as well. sincerely, Chun Jang”

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Posted 9 years ago

“I was very impressed with the options The Whisky Vault had when ordering. They were lightening quick with response and mailing. Received well packaged bottles here in California almost overnight and will order next time from same. Good work.”

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Posted 10 years ago

“I ordered my whisky on the Sunday evening and I had it by the Tuesday. Incredibly fast and very well packaged. Price was a premium but then it was a good quality Glenugie. Overall very happy and I would definitely recommend this company.”

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Posted 10 years ago

“super fast delivery, very well packaged, highly professional, already saving up for my next purchase!”

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Posted 10 years ago

“Very knowledgable about the different products as I was interested in purchasing a 21 year old bottle as a gift for my Son. An effecient delivery service. Would recommend”

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Posted 10 years ago

The Whisky Vault is rated 5.0 based on 1,566 reviews