The Whisky Vault Reviews

Name: The Whisky Vault
Address: Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA, Leeds
Rating: 4.99

5.0 Rating 1,491 Reviews

100 %

of reviewers recommend The Whisky Vault

Company Reviews

Metrics

Info

5.0

Based on 1,491 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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The Whisky Vault 5 star review on 8th June 2024

Sheng ZHONG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and extremely fast shipping. Thank you, team!”

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Posted 2 months ago

“I’ve had consistently excellent experiences with The Whisky Vault. Whenever I've needed assistance, their response impressively fast and knowledgeable. There was a genuine care for their customers that went above and beyond. Five stars all the way!”

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Posted 2 months ago

“Customer service is great, very responsive. The product is great and a lot of different whisky to choose from. Delivery was quick and smooth.”

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Posted 2 months ago

“Really nice service and good shipping options, packed well. Would recommend highly.”

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Posted 2 months ago

“Lovely whisky purchased for husbands anniversary gift. Service was excellent and the shipping was free with quick turnaround.”

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Posted 2 months ago

“Perfect pricing, quick delivery turnaround, nothing left to add. Super!”

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Posted 2 months ago

“Fabulous service and turnaround of goods. Really impressive, thank you guys!”

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Posted 2 months ago

“Top standard or service, including fast shipping and notifications.”

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Posted 3 months ago

“Rapid shipping, amazing selection of rare whisky to choose from, some of which I’ll be coming back for!”

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Posted 3 months ago

“Quick delivery, price on point and good communication.”

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Posted 3 months ago

“Top advice and a great service with quick shipping times, super straightforward and streamlined execution.”

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Posted 3 months ago

“Excellent service and rapid shipping that was well packaged.”

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Posted 3 months ago

“The Whisky Vault have an amazing range of rare whiskies that I need! Fast shipping and great communication from the start to the finish.”

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Posted 3 months ago

“Excellent whisky site, so much great options. Delivery smooth and very rapid! Great.”

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Posted 3 months ago

“Highly recommend. Throughout my purchase the communication was brilliant with queries answered promptly and the speed of shipping was outstanding.”

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Posted 3 months ago

“Superb speedy delivery and a great all round buying experience.”

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Posted 3 months ago

“Bought a bottle of whisky as a gift, it was delivered in good time and the team kindly added a gift box, wrapping and a message in a card. Brilliant service, will definitely use again.”

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Posted 3 months ago

“I’ve recently purchased a rare whisky from the whisky vault and I must say it was a really good experience. Spotted the bottle on whiskybase, phoned up and spoke to Richard, who arranged for the bottle to be shipped the next day. Delivery was quick and I was given a fair price, for which I was very grateful. Top level seller!”

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Posted 3 months ago

“Decent service and communication, very much recommended for old and rare whisky needs.”

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Posted 3 months ago

“Site was easy to navigate, the order process is smooth and whisky arrived in perfect condition. Arrived much faster than I expected too!”

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Posted 3 months ago

The Whisky Vault is rated 5.0 based on 1,491 reviews