Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,729 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,729 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pen was good and the paint was right colour.”

Touch Up Paint Factory 5 star review on 22nd August 2024

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Posted 1 year ago

Great knowing that you have received an exact paint match, Jari! Thank you for sharing your positive experience with Touch Up Paint Factory! Happy touch-up painting! 🚗✨

Posted 1 year ago

“Needed touch up for a 96 Defender But had no paint code paint received is a very good match also delivery was quick”

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Posted 1 year ago

Fantastic to hear that the paint was a great match for your vehicle, Peter, even without a paint code! If you need any more touch-ups or have any other questions, don’t hesitate to give us a shout. Here’s to keeping your Defender looking sharp! 🚙✨

Posted 1 year ago

“Easy to deal with and timely delivery!”

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Posted 1 year ago

Great, Mike! Thank you for the kind words! It’s always our goal to make things as easy as possible, and we are glad that we have hit the mark for your experience. If you need anything else or have more feedback to share, we’re all ears. Cheers to hassle-free experiences! 🎉📦🚗

Posted 1 year ago

“The paint had great colour match compared with the previous supplier, would buy again.”

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Posted 1 year ago

Thank you for the great feedback, Francis! We're thrilled that the colour match was spot-on for you. If there’s anything specific we can do to make your experience a perfect 5 stars, we’d love to hear your suggestions. We’re here to ensure you have the best touch-up experience possible. Looking forward to serving you again! 🌟🎨

Posted 1 year ago

“Fantastic. Spot on colour and delivered the next day. Couldn’t be happier! Thanks guys”

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Posted 1 year ago

The pleasure is all ours, Jamie! Thank you for choosing Touch Up Paint Factory for your vehicle’s touch-up project. We’re thrilled to have been part of your repair process and look forward to assisting you with any future needs. 🙌💙

Posted 1 year ago

“Speedy delivery & good colour match.”

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Posted 1 year ago

Hi there, Alistair! Thank you for sharing your experience with delivery and the paint match. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing Touch Up Paint Factory for your paint repair needs! 🚗✨ 💖

Posted 1 year ago

“Excellent colour match fast reliable service”

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Posted 1 year ago

Awesome, Anthony! We’re thrilled that the paint match was spot-on and that our service met your expectations. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing us! 💗

Posted 1 year ago

“Great product”

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Posted 1 year ago

Hello Glen! Thank you for sharing your feedback Touch Up Paint Factory's paint! Happy touch-up! 🚗✨

Posted 1 year ago

“You sent the wrong colour the first time,when i contacted you you said there was two shades of the colour i had requested and would send the other one ,when it arrived it was the same as the first one not good!! I have given up on your company and waisted £22.00”

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Posted 1 year ago

Hi Derek, we’re truly sorry to hear about the issues you’ve faced with your order. It’s unacceptable that you received the wrong colour not once, but twice, and that our attempts to rectify the situation fell short. Please email us at info@touchuppaintfactory.co.uk with your order details, and we will look into this immediately. We want to make this right. We appreciate your feedback and apologise for the inconvenience and frustration this has caused.

Posted 1 year ago

“I was a bit dubious buying as historically touch up paint is notoriously poor! But to be fair this is a really good match for the Ford Ruby Red on my Kuga. Applied the base coat in chips on the bonnet then top coat. The colour match is good I’m now waiting a few days before cutting polishing back to level it.”

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Posted 1 year ago

Thank you for sharing your experience, Malcolm! We completely understand the skepticism—touch-up paint has earned a bit of a bad rap over the years. We are glad that the paint match for your Kuga has been exceptional. We’re confident that the final touch after cutting and polishing will look superb. If you need any tips or just want to share how it turns out, we’re here to help. Happy touch-up! 🚗✨

Posted 1 year ago

“I ordered a touch up pen, ( pretty blind to be honest) , gave reg details, flagged up as blue ( correct). Was reassured that the paint would be a perfect match, it was… Clear instructions came with the product, product arrived very quickly. Would I use this company again? Yes is the answer…”

Touch Up Paint Factory 5 star review on 21st August 2024

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Posted 1 year ago

Hi there, Alan! It’s fantastic that the paint was a perfect match and that the clear instructions helped make the process smooth. We're thrilled to know you’d choose us again—your satisfaction is our ultimate goal. If you need anything else or have more touch-up adventures to share, we’re here and ready to assist!🚙✨

Posted 1 year ago

“Colour match is good.”

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Posted 1 year ago

Thank you for sharing your paint match experience with us, David! 🎨💙

Posted 1 year ago

“First class service. The paint supplied was a perfect match for my landrover. It blended into the door seamlessly with light T-cutting and polish. Highly recommended!”

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Posted 1 year ago

Thank you for the glowing review, Adrian! It sounds like your vehicle is looking sharp with the spot on paint match! We appreciate your recommendation and are delighted to have delivered first-class service. If your Land Rover needs another touch-up or you just want to share more success stories, we’re here for you. Happy driving! 🚙✨

Posted 1 year ago

“Haven't used the pain yet,but the service is 5 star”

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Posted 1 year ago

Awesome, Larry! Thank you for the fantastic feedback! We’re delighted to hear that our service has earned a 5-star rating from you. While you haven’t had the chance to use the paint just yet, we’re confident it will meet your expectations. If you need any assistance or have questions once you start using it, we’re here to help. Thanks again for your support!

Posted 1 year ago

“This was the best colour match and easy to use.”

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Posted 1 year ago

Wonderful, Charlotte! Thank you for sharing your Touch Up Paint Factory experience. 💙

Posted 1 year ago

“Excellent colour match, product promptly delivered and is of good quality. I'll be returning for more.”

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Posted 1 year ago

Hi there, V! Thank you for sharing your TUPF experience. Looking forward to serving you again in the future! 💙

Posted 1 year ago

“Perfect match every time. Service from this company is exceptional and highly recommend them”

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Posted 1 year ago

Wonderful, John! Thank you for your kind words! Glad that we were able to hit the excellent mark with the service you received from us. 🤩💙

Posted 1 year ago

“Excellent service and quality product.”

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Posted 1 year ago

Awesome! Thank you sharing your feedback with our product and service. 🤩💙

Posted 1 year ago

“Very fast posting items.”

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Posted 1 year ago

Hi there, Ruth! Thank you for your glowing 🌟🌟🌟🌟🌟 rating! 💗

Posted 1 year ago

“Touch up pen was delivered quickly. Bought it ready to touch up my car just in case I get a stone chip but haven't needed to use it yet.”

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Posted 1 year ago

Thank you for your review, Sophie! We’re glad to hear that the touch-up pen arrived promptly. It’s always good to be prepared for those unexpected stone chips, even if you haven’t needed to use it just yet. If you do find yourself in need of a touch-up, we’re here to ensure everything goes smoothly. Feel free to reach out if you have any questions or need assistance in the future. 🚗✨

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,729 reviews