Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,776 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 19th April 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service perfect match excelent”

Helpful Report

Posted 1 year ago

Wonderful! Thank you for your perfect ⭐⭐⭐⭐⭐ rating, David!

Posted 1 year ago

“Took longer to arrive than expected but good match so would use again.”

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Posted 1 year ago

Thank you for your feedback, Lochie! We're pleased to hear that the wait was worthwhile and that you found a good match. We're constantly striving to earn that coveted perfect 5-star ⭐⭐⭐⭐⭐ rating. Your experience is valuable to us, so if there's anything we can do to enhance it further, please don't hesitate to let us know. We appreciate your support!💖

Posted 1 year ago

“Paint never arrived. Still trying to get refund. Overall don’t give them any of your money!”

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Posted 1 year ago

Hi there, A, we're really sorry to hear about your experience. It seems like our paint went on a bit of an unexpected journey! Please email us at info@touchuppaintfactory.co.uk and we'll make sure this gets sorted. We appreciate your patience and hope to make things right for you soon. Thanks for reaching out!

Posted 1 year ago

“Great delivery but needs two to three coats to get the co.our right”

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Posted 1 year ago

Thank you for sharing your 🌟🌟🌟🌟🌟 experience with TUPF, K! 💖

Posted 1 year ago

“Thakyou for your prompt delivery of the order. also thankyou for the advice sheet on how to go about apllication and preperation of the product which was very welcome. The colour match is perfect and cannot be located when you have looked for it a couple of day after use. So Great product.”

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Posted 1 year ago

Awesome, Peter! It's great to hear the colour match was so spot on that it's practically invisible to the naked eye. Here's to keeping your car flawless! If you ever need more tips or products, we're here to assist. Happy driving! 🚗✨

Posted 1 year ago

“Barbara was very helpful and very quickly found the info I needed. When the touchup paint arrived it was an excellent match. I have used the Touch Up Paint Factory before and will use them again.”

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Posted 1 year ago

Thank you for your fantastic ⭐⭐⭐⭐⭐ review! Here's to keeping your car looking sharp! 🚗

Posted 1 year ago

“My order arrived very quickly, on time and it was what I needed for a small touch up on my car bumper. My husband found it easy to use, and after a bit more work, the car will look fine.”

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Posted 1 year ago

Thank you so much for your lovely review, Kathy! 💓 We're delighted to hear your car will be looking good in no time! If there's anything else we can assist you with—whether it's car care tips or more products—you know where to find us.

Posted 1 year ago

“Excellent service,good match pleased with the pro”

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Posted 1 year ago

Stephen, thank you for sharing your awesome ⭐⭐⭐⭐⭐ experience. Here's to many more miles of satisfaction! 🚗✨

Posted 1 year ago

“Paint perfectly matched, very easy to use blended in easily , looks as good as news .”

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Posted 1 year ago

Thank you for your fantastic review, Craig! We're delighted that our paint is a perfect match and made your car look as good as new. If you ever need more of our paint for future touch-ups, you know where to find us. Happy driving! 🚗✨

Posted 1 year ago

“Being a pessimist I thought I'd just give it a go, well, I was very surprised as it blends the colour of my vehicle brilliantly. Many thanks guys I will keep my Discovery looking great”

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Posted 1 year ago

David, thank you for taking a leap of faith, and we're thrilled to hear it paid off! 💖 If there's anything else we can do to keep your ride shining, just give us a shout. Happy driving!🚗✨

Posted 1 year ago

“As a longstanding customer, I have never had cause to complain or question whether to make another order. The paint match is superb, and easy to apply; indeed, I suggest, it eclipses that available from car manufacturers.”

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Posted 1 year ago

Thank you very much for your wonderful review, Derek! It means a lot coming from a longstanding customer like yourself. We strive to ensure that your touch-ups are as effortless as a leisurely Sunday drive. Your feedback is greatly appreciated, and if you have any further comments or questions, please don't hesitate to let us know. 🚗✨

Posted 1 year ago

“I purchased the aerosol for my Toyota Rav 4. . The base colour & a 2k clearcoat aerosol.. The items were well packaged and came promptly. Unfortunatly the colour match was way out and not even close so all the hard work i did was a waste of time and money and at nearly £20 per can it was a big loss. i did input my registration on the site etc but ive no idea what stats they got for the colour but what you mixed was way to dark..”

Helpful Report

Posted 1 year ago

Hi there, Mr. Johnson, we're really sorry to hear about your experience with our aerosol. It sounds like we missed the mark on the colour match, and that's definitely not what we aim for! We understand how frustrating that must have been after all your effort. Let's make this right for you—please get in touch with our team at info@touchuppaintfactotry.co.uk, and we'll find a solution that works. Your satisfaction is our priority, and we'll do our best to ensure your next touch-up is spot on. Thanks for bringing this to our attention and giving us the chance to improve!

Posted 1 year ago

“Haven't used yet but price was good because its all in one product”

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Posted 1 year ago

Thanks for your review, Peter! We're glad you found our all-in-one product at a good price. Whenever you're ready to put it to the test, we're here to help. If you have any questions or need tips on getting the most out of it, just contact us. Happy driving, and thanks again for choosing us! 🚗✨

Posted 1 year ago

“Easy colour identification system, excellent match and paint quality. Not cheap but highly recommended!”

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Posted 1 year ago

Fantastic, Douglas! We're pleased to know that you found our paint look up easy to use and our paint quality excellent—it's music to our ears! Your recommendation means the world to us! Happy driving, and thanks again for your support 🚗✨

Posted 1 year ago

“always found this car paint touch up to be the best”

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Posted 1 year ago

Thank you so much for your glowing 🌟🌟🌟🌟🌟 review, Andrew!

Posted 1 year ago

“Quick speedy delivery, but paint colour wasn’t a match 😣”

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Posted 1 year ago

Hi there, Daniel, we're really sorry to hear that the paint colour did not match. We aim for precision, but it seems we've missed the bullseye this time! Let's fix this—please reach out to our team at info@touchuppaintfactory.co.uk, and we'll sort out a solution that matches your expectations. Your feedback helps us improve, and we appreciate your patience. Here's to getting your car looking top-notch! Thanks for giving us the chance to make it right. 🌟

Posted 1 year ago

“Actually what was ordered she'll order again”

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Posted 1 year ago

Thank you for sharing your feedback, Linda! 🔥

Posted 1 year ago

“Unfortunately didn’t work for my car, And paint didn’t exactly match”

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Posted 1 year ago

Hi there, Darren, we're sorry to hear that our product didn't quite hit the mark for your car.! We'd love to help make things right—please get in touch with our team at info@touchuppaintfactory.co.uk, and we'll do our best to find a solution that suits you. Your satisfaction is our priority, and we're here to ensure you're back on the road looking sharp. Thanks for giving us the opportunity to assist!

Posted 1 year ago

“Spot on better than the others on the market”

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Posted 1 year ago

Thank you for sharing your experience, David! 🤩

Posted 1 year ago

“The process was great from selecting the shade to accepting the delivery. The packaging was perfect and the delivery was fast. I have started to prepare the small marks ready for application but have not completed it yet. From the instructions it all seems straightforward. Thanks.”

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Posted 1 year ago

Thank you so much for your lovely review! We're glad that you had a great experience from shade selection to delivery. It sounds like you're all set to tackle those small marks—easy peasy! Should you need any tips or assistance along the way, we're here to help. Happy painting, and thanks again for choosing us! 💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,776 reviews