Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,084 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 31st July 2026

Calvin K

Touch Up Paint Factory 5 star review on 28th July 2026

Jacob W

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK so ordered this and thought for the price it was going to be outstanding, well what a shocker the paint mix is not in the same postcode as mine and it's not like my paint is faded it's a month old car so there is no excuse there removed it and went and got the paint mixed professionally and done the stone chip that way ,save yourself time and money just do it right the first time”

Helpful Report

Posted 2 years ago

Hello Daniel, we're truly sorry to hear about your disappointment with the paint match, and we apologize for any inconvenience it caused, leading you to seek professional help. Should you ever consider giving us another try in the future, I'd like to inform you that we offer a 100% colour match guarantee for instances like these. If you encounter any issues with the colour match, please send us an email at info@touchuppaintfactory.co.uk with your order number and concerns. Our team will promptly assist you in resolving the issue to ensure your satisfaction. We hope to have the opportunity to serve you better in the future.

Posted 2 years ago

“Good match thkmu”

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Posted 2 years ago

“Been 2 weeks and still haven’t gotten my Order.”

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Posted 2 years ago

We're sorry to hear that you haven't received your order yet. While we strive for efficient service, external factors can sometimes lead to unexpected delays. We apologize for any inconvenience this delay may have caused. If your order still has not arrived until this date, please reach out to us at info@touchuppaintfactory.co.uk with your order details, and we'll look into this matter promptly to ensure your order reaches you as soon as possible. Thank you for your patience.

Posted 2 years ago

“I had been struggling to get the paint code for my bike, after receiving delivery from paint factory promptly and using the mixed paint the match has proved perfect. Thank you for a great service and I will use again.”

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Posted 2 years ago

“Arrived promptly. Good colour match for my wife's Susuku Ignis.”

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Posted 2 years ago

“Arrived next day (wow) perfect match for my car ,buy with confidence 👌”

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Posted 2 years ago

“Very pleased with prompt delivery. Packaged professionally and looking good straight out of the box. I have not used my spray can's yet but going on initial look's l will be able to get a first rate finish with them. Overall chuffed to bits.”

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Posted 2 years ago

“Touch Up Paint Factory was a pleasure doing business with. They kept me informed at all stages regarding delivery which was quick. The site was easy to navigate and I would highly recommend them to anyone looking to use the paints they have in stock for touch up colours geared towards the Tesla Model 3.”

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Posted 2 years ago

Thank you for your wonderful feedback, Martyn! We're thrilled to hear that you had a positive experience with us! Keeping our customers informed throughout the process and ensuring quick delivery is always a priority for us. Thank you for your support and we look forward to serving you again in the future.

Posted 2 years ago

“Brillisnt, better than any touch up paint I've used in over 40yrs. No blobs of paint or runs. Easy to apply with just the right amount at the tip of the pen when needed.”

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Posted 2 years ago

Hi Garry, we're glad to hear that our touch-up paint exceeded your expectations and the application is easy for you. Your satisfaction is our top priority, and we're delighted that we could provide you with a product that met your needs so effectively. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

Posted 2 years ago

“All good. Thank you”

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Posted 2 years ago

Thank you for taking the time in leaving us a review, Dmytro.

Posted 2 years ago

“Quick to respond and the colour match is always good. Have used them for the last 4 cars.. top quality products”

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Posted 2 years ago

Thank you for your fantastic review! It's truly rewarding to have served you across four cars, and we're committed to maintaining the same top-quality products and service in the future. Thank you for your continued support and if there's anything else you need, just let us know. We're here for you!

Posted 2 years ago

“It's more black than grey Not satisfied Very poor”

Helpful Report

Posted 2 years ago

Hello David, we apologize for any inconvenience caused by the colour mismatch. Please email us at info@touchuppaintfactory.co.uk so we can further assist you and address any concerns you may have. Thank you for letting us know and we hope to make things right for you.

Posted 2 years ago

“Very pleased with the paint and service perfect colour match brilliant”

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Posted 2 years ago

Hi Darran, we are glad that you are pleased with the paint match and the service received. Thank you for taking the time in sharing your experience here. It's highly appreciated.

Posted 2 years ago

“Very good service and excellent colour match”

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Posted 2 years ago

Hi Paul, thank you for leaving your review and sharing your experience with the service and the paint match. We're delighted to have met your expectations. Should you have any concerns, just slide in our inbox.

Posted 2 years ago

“Prompt delivery and the colour matches well”

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Posted 2 years ago

Hi David, we're pleased to hear that we've met your expectations regarding delivery and paint match. Thank you for taking the time to share your experience and leave us a review. Your feedback is invaluable to us!

Posted 2 years ago

“Good quality good price”

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Posted 2 years ago

Hello there! We appreciate you taking the time to share your experience and leave a review. Thank you!

Posted 2 years ago

“Very good service, communication and speedy delivery with paint colour spot on.”

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Posted 2 years ago

Hi Paul, we're absolutely delighted to hear that we met your expectations every step of the way, from communication to delivery and achieving the perfect paint match. Thank you so much for sharing your experience with us—it means the world to us!

Posted 2 years ago

“Received the paint on time and the colour was a close but not exact match but maybe this is to be expected on a 3 year old car.”

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Posted 2 years ago

Hi there! We're delighted to hear that you received the paint on time. Regarding the colour match, it's understandable that slight variations can occur, particularly with older vehicles. Our paint is formulated to match the vehicle's original colour code when it was new. However, it's important to note that it may not account for any fading or UV damage that may have occurred over time due to various factors. Achieving an exact match under these circumstances can be challenging. We appreciate your understanding and hope the touch-up still helps improve the appearance of your car.

Posted 2 years ago

“Great, speedy service and perfect colout match. Highly recommended and will happily use again.”

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Posted 2 years ago

Hello Ian, thank you for sharing your experience with the service, and colour match. We appreciate your recommendation and we're looking forward to serving you again in the future.

Posted 2 years ago

“i couldnt find a better match i cant even see where i touched up fantastic product thank you even vw could not match i will buy again if needed”

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Posted 2 years ago

Hi Ernest, thank you for your wonderful feedback! We're honoured to have earned your trust, and we look forward to serving you again in the future.

Posted 2 years ago

Touch Up Paint Factory is rated 4.5 based on 6,084 reviews