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The Pen Company Reviews

4.9 Rating 8,199 Reviews
96 %
of reviewers recommend The Pen Company
Company Reviews Product Reviews
1
 Metrics Info
4.9
Based on 8,199 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
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Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 5th May 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 7th January 2024
Verified Customer
The Pen Company 3 star review on 28th December 2023
Verified Customer
The Pen Company 5 star review on 26th November 2023
Anonymous
The Pen Company 5 star review on 17th September 2023
Verified Customer
72
Anonymous
Anonymous  // 01/01/2019
5
Verified Customer
Verified Customer
Verified Buyer
“I was looking for a matching set and purchased a set with a pencil, ballpoint, rollerball & fountain with my name on them. The quality is amazing and the time from purchase to delivery was far shorter than expected! These will be my writing instruments going forward & The Pen Company will forever be my preferred seller!”
The Pen Company 5 star review on 20th February 2021
Helpful Report
Posted 3 years ago
4
Verified Customer
Verified Customer
Verified Buyer
“Arrived in perfect conditions, handy and practical. I can fit it anywhere and always bring it with me. A tracking option, however, would have been more helpful.”
The Pen Company 4 star review on 27th January 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“The goods dispatch and delivered really fast! Will shop again soon!!!”
The Pen Company 5 star review on 6th January 2021
Helpful Report
Posted 3 years ago
5
Tom Wong
Tom Wong
Verified Buyer
“I ordered some Hugo Boss pens, each engraved individually, and had it shipped to Australia. I was kept in the loop at each delivery junction. It arrived in less than two weeks which is amazing, considering COVID. Inside the box, original packaging was slightly dented and little dirty, obviously stored in a factory but a little TLC fixed it up. I gave these pens as gifts and it was very well received. 5 star experience.”
The Pen Company 5 star review on 1st December 2020
Helpful Report
Posted 3 years ago
5
Verified Customer
Verified Customer
Verified Buyer
“Worth every penny”
The Pen Company 5 star review on 26th November 2020
Helpful Report
Posted 3 years ago
5
Anônimo
Anônimo
Verified Buyer
“Very good customer service, to me it came sooner then expected. Bought a Pelikan M600 (EF nib) at a competitive retail price and it writes amazingly. I'll buy more things from them in the future. I'm happy and would recomend. I would like to see a nib custom grind option for our purchases in the future. It would be an amazing feature. Thank you.”
The Pen Company 5 star review on 16th September 2020
Helpful Report
Posted 3 years ago
5
Verified Customer
Verified Customer
Verified Buyer
“The Pen Company offers a great selection of high-quality writing instruments and had just the pen I had been searching for at a very competitive price. Purchasing was quick and easy via their website and the pen was dispatched to the U.S. immediately. Wonderful service and I am sure I will be returning for additional products. Thank you.”
The Pen Company 5 star review on 19th August 2020
Helpful Report
Posted 3 years ago
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“Very good product with nice engraving and it will be superb if you pack the product better than this.”
The Pen Company 5 star review on 12th July 2020
Helpful Report
Posted 3 years ago
5
Miss Yikrat Fung
Miss Yikrat Fung
Verified Buyer
“Great price, fast shipping! Nice products!”
The Pen Company 5 star review on 7th September 2019
Helpful Report
Posted 4 years ago
5
Vance Wong
Vance Wong
Verified Buyer
“Bought the Sheaffer Intensity (Ballpoint) and absolutely loved it. The delivery was prompt even when I'm residing in Singapore. (The costly shipping was worth it!) The pen was in perfect condition, and the free laser engraving was exactly how I expected it to be. Highly recommend TPC because of the wide selection of pens, prompt delivery, and competitive pricing :)”
The Pen Company 5 star review on 6th August 2019
Helpful Report
Posted 4 years ago
5
Omega
Omega
Verified Reviewer
“So glad I chose the Pen Company. A big thank you to Tom & James for the excellent customer support & pre-sale communication. Bought a Graph Von Faber Castell Guilloche & it was such a great purchase! Came in the promised wooden box with the name personalized & engraved! Received it on time via the DHL delivery option to USA! Thank you for the complimentary Graf Von Faber Castell canvas notebook! Super thrilled with the purchase . Will definitely order again from The Pen Company.”
The Pen Company 5 star review on 7th June 2019
Helpful Report
Posted 4 years ago
5
Mr Claude Boudreault
Mr Claude Boudreault
Verified Buyer
“As you can see on the picture, i love Carat d'Ache pens. The hold, the writing and the beautiful green from the Goliath refills gives me a pleasure every time i'm using them. Recently, i loaded my last refill and went searching on the web to purchase refills. Not that easy to find in Quebec, Canada where i live. I got the luck to find "The pen company" that provided me 2 refills and i received them from England within 2 weeks at an excellent price. I found my Caran d'Ache refill supplier, no need to search anymore, "The pen company" is the place. Thank's very much and best regard's from Canada. Claude Boudreault”
The Pen Company 5 star review on 31st May 2019 The Pen Company 5 star review on 31st May 2019
Helpful Report
Posted 4 years ago
5
Miss CHOI YUK TSANG
Miss CHOI YUK TSANG
Verified Buyer
“Parcel received well packed. Shipping was done the next day after order placed, arrived in two weeks. Would definitely use it again when needed.”
The Pen Company 5 star review on 13th December 2018 The Pen Company 5 star review on 13th December 2018
Helpful Report
Posted 5 years ago
5
Mr Peter Clark
Mr Peter Clark
Verified Buyer
“I had been looking for a specific Paperblanks diary for my wife's Christmas. Whilst other online retailers had a limited selection to choose from, The Pen Company had a wide selection (if not the entire range) and I was able to find the one I was looking for quickly. There was a good description of each diary and good supporting images. I place my order easily and it arrived within a few days. I was also kept well informed by email. Clearly The Pen Company has invested a lot of thought into their online presence and I will be happy to shop there again. Well done Pen People!”
The Pen Company 5 star review on 26th November 2018
Helpful Report
Posted 5 years ago
5
Ms Tammy Ng
Ms Tammy Ng
Verified Buyer
“I ordered the pen on Nov 13 and it arrived Hong Kong on Nov 19 so I think the delivery is within my expectation. The pen is perfect as it fits perfectly with my Muji notebook (see pic) and the engraving is beautifully done too! (See pic) Happy with my purchase as it saves me the effort going store to store looking for the perfect pen and the free engraving is really a perfect icing on the cake!!”
The Pen Company 5 star review on 21st November 2018 The Pen Company 5 star review on 21st November 2018
Helpful Report
Posted 5 years ago
3
Verified Buyer
Anonymous
Verified Buyer
“My pen arrived in pristine condition, the only two minor issues were: first, not having the authorized dealer signature for the warranty. Second, delivery time but it is understandable given the journey over to the states. Otherwise it feels perfect. So yes great job with package protection and item descriptions, I got exactly what I was looking for. Love the engraving also.”
The Pen Company 3 star review on 19th November 2018
Helpful Report
Posted 5 years ago
5
Mr Stefan Djakonovic
Mr Stefan Djakonovic
Verified Buyer
“Great company, simple (in a good way) user friendly website and amazing customer support.”
The Pen Company 5 star review on 12th November 2018
Helpful Report
Posted 5 years ago
5
Mr Taylor Lowery
Mr Taylor Lowery
Verified Buyer
“My experience with The Pen Company has been a pleasure; my order was dispatched very quickly from their care, and arrived (in California) in perfect condition, thanks to their intentional and considerate efforts. I couldn't be more satisfied, and will certainly do business with them, again.”
The Pen Company 5 star review on 10th November 2018
Helpful Report
Posted 5 years ago
5
Mr YANIS VIOLA
Mr YANIS VIOLA
Verified Buyer
“Perfect : fast and reliable !”
The Pen Company 5 star review on 3rd October 2018
Helpful Report
Posted 5 years ago
5
Mrs Katie Hatfield
Mrs Katie Hatfield
Verified Buyer
“I couldn’t believe how quickly my beautiful wallet arrived! I love it. Fantastic service and an easy to use website. Thank you.”
The Pen Company 5 star review on 28th September 2018
Helpful Report
Posted 5 years ago
4
Mr Ka Ming Yau
Mr Ka Ming Yau
Verified Buyer
“the pen is good”
The Pen Company 4 star review on 15th September 2018
Helpful Report
Posted 5 years ago
5
Mrs Dawn Jones
Mrs Dawn Jones
Verified Buyer
“I have used this company for a number of years to buy my Paperblanks diary. You can pre order and there is an amazing choice - I have recommended The Pen Company to friends who liked the photo I posted of my 2019 diary on Facebook this month as they all wanted to know where I had bought it from 😊”
The Pen Company 5 star review on 10th September 2018
Helpful Report
Posted 5 years ago
5
Chris
Chris
Verified Reviewer
“Ordered pens with free engraving, no fuss no problems, arrived in a few days and engraving looks great. Web site easy to use and navigate . Also cost less than other sites who don't offer engraving. Excellent service, thanks very much. Will be using again.”
The Pen Company 5 star review on 22nd June 2018
Helpful Report
Posted 5 years ago
5
Mr David Sutton
Mr David Sutton
Verified Buyer
“I bent the nib on my Porsche p3110. It Still rights but it makes a lot of noise. Their price was reasonable and my nib works great. It is a fine tip she ink is dried before my hand (left) drags over the paper. Finally I can use my pen all the time. Not sure why I love fountain pens. Must have been born in an earlier time.”
The Pen Company 5 star review on 8th June 2018
Helpful Report
Posted 5 years ago
5
Mr Ray Harland
Mr Ray Harland
Verified Buyer
“Excellent service throughout.”
The Pen Company 5 star review on 28th May 2018
Helpful Report
Posted 5 years ago
5
Miss Jenny Chester
Miss Jenny Chester
Verified Buyer
“The free engraving on my pens looked great and were the perfect extra touch. The pens themselves a great, and good value. They arrived quickly and were in beautiful presentation boxes.”
The Pen Company 5 star review on 11th May 2018
Helpful Report
Posted 5 years ago
5
Miss Alexandra Lates
Miss Alexandra Lates
Verified Buyer
“I have ordered an engraved pen for my boss and he absolutely loved it. The design was amazing, very light, you can write pages without feeling a thing. Thank you The Pen Company, I will use you again in the nearest future.”
The Pen Company 5 star review on 5th February 2018
Helpful Report
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very happy with the service received from the Pen Company, the price was the best I could find having looked at numerous sites and the communication was excellent with notifications on placing order and then again on despatch. The pen is beautiful - Pilot Custom 74 in fine which is very fine but I really like the way it writes and it handling and it doesn’t look ostentatious so I can use it at work, along with my Lamy 2000, but I’ll probaly sell the Lamy as the Pilot is a lot nicer to write with and more comfortable in the hand.”
The Pen Company 5 star review on 23rd October 2017
Helpful Report
Posted 6 years ago
5
Seung Ho Choi
Seung Ho Choi
Verified Reviewer
“the product is very good. i'm so happy.”
The Pen Company 5 star review on 24th August 2017
Helpful Report
Posted 6 years ago
5
Dr RAM RAJ
Dr RAM RAJ
Verified Buyer
“I am very happy to deal with the pen company. They were quick to response on raising a query. This is my first order from UK and it is very nice. The package arrived at time. It was neatly and safely packed. Items were as described. And the price of items were much cheaper than on other sites . I am happy to find a seller like them . Hope to have more dealings with them in the future.”
The Pen Company 5 star review on 31st July 2017
Helpful Report
Posted 6 years ago
The Pen Company is rated 4.9 based on 8,199 reviews
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