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Fixio Reviews

4.8 Rating 1,124 Reviews

98 %

of reviewers recommend Fixio

Company Reviews

Product Reviews

4.8

Based on 1,124 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Fixio:

MacMan offers Apple centric support, repairs and sales to Mac fans throughout Sussex and Kent. We're a small, friendly, local business that pride ourselves on good old fashioned quality service.

Visit Website

Phone:

01273 806939

Email:

info@fixio.co.uk

Location:

46 Quebec Street,
Brighton
East Sussex
BN2 9UZ

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Fixio 1 star review on 18th July 2023

Fixio 1 star review on 18th July 2023

Fixio 1 star review on 18th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Put my MacPro in for an MOT and expressly made sure when dropping off and picking up that the inside had been hovered out and made dust free as this is one of the main reasons that older Mac Pro's go down. Got home, unboxed it only to find this key aspect had not been carried out. Contacted MacMan and they apologised it had been left off the checklist and if I brought it back in it would only take 10 minutes - fair enough but why had it not been checked off when I asked twice and was informed yes it had been done? Didn't have the time to bring it back or wrestle with the sheer weight of the thing and trying to carry from the car park. My Adobe Illustrator has been playing up ever since as well and all of the preferences with it have been lost. So all in all pretty disappointed with the service given for such a routine job.”

(Tunbridge Wells) - Posted 6 years ago

We've still been unable to find out who this is or what it is related to - please email your issues to info@macman.co.uk Thanks.

Posted 5 years ago

“Pleasant, helpful people. Did a perfect job of replacing an iPhone 6S screen, and had it ready for collection at the requested time. We have used MacMan before, and will certainly use them again. Excellent service.”

(Tunbridge Wells) - Posted 6 years ago

“Set up my new iPhone quickly and efficiently”

(Tunbridge Wells) - Posted 6 years ago

Hi Jonathan, Glad we could help! Thanks for taking the time to write a review :)

Posted 6 years ago

“I always receive an excellent service at MacMan. A friend of mine tried several shops to try have their iPhone fixed, I brought it to MacMac and they fixed it same day at an excellent price and gave me a very clear explanation of what they had done. Perfect service and very friendly.”

(Brighton) - Posted 6 years ago

Hi Faustine, thank you for your review! You were excellent too - feel free to drop back any time!

Posted 6 years ago

“Quick efficient and honest help when I thought there was no hope! Thank you!”

(Tunbridge Wells) - Posted 6 years ago

Thank you for coming to us! We're glad to have been able to help you!

Posted 6 years ago

“selling me apple products”

(Tunbridge Wells) - Posted 6 years ago

Thank you for the 5*s :)

Posted 6 years ago

“Amazingly helpful and prompt service”

(Tunbridge Wells) - Posted 6 years ago

Thank you Lisa! We love to be helpful :)

Posted 6 years ago

“these guys are great, friendly, know their stuff, compared to the dicks at currys/pcworld these people are saints!”

(Brighton) - Posted 6 years ago

thank you for taking the time to write a review :) .. and glad we could help compared the guys at that other shop!!

Posted 6 years ago

“The staff are all friendly, honest and straight forward and the charges for services and items are very reasonable. Many thanks”

(Brighton) - Posted 6 years ago

Hi Nadia, you're very welcome! thank you for taking the time to write a review!

Posted 6 years ago

“Came to MacMan with a broken iPhone that had been left out all night in the rain and cold. I thought it was the end, but alas MacMan managed to fix it in a matter of hours and for an extremely reasonable price. The staff were very knowledgable, informative and friendly. I felt like my iPhone was in great hands and they contacted me as soon as it was done and ready to collect. Excellent service, I'm a very happy customer! Will definitely be using MacMan for all of my technical needs from now on.”

Posted 6 years ago

Hi Faustine, We're glad to have been able to rescue your phone and would be glad to be of service again!

Posted 6 years ago

“They always go that extra mile. Because I am disabled I have appreciated their prompt personal service when required.”

Posted 6 years ago

Hi Gordon, we're glad to have been able to help you - it was a pleasure!

Posted 6 years ago

“Excellent, efficent and professional service. Highly recommend an MOT for your Mac to increase it's performance and reduce the risk of downtime. Thanks to all at MacMan”

(Brighton) - Posted 6 years ago

Hi Kate - you're very welcome - thank you for using us! We're glad to have improved your laptop :)

Posted 6 years ago

“Really nice people, and fixed my iMac a treat, will visit again !”

(Brighton) - Posted 6 years ago

“Helpful with problems”

(Brighton) - Posted 6 years ago

“I have always had a really positive experience with the Macman service - I really trust their knowledge and that they only do things that are necessary and find the cheapest way for that to happen.”

(Brighton) - Posted 6 years ago

“MacMan were extremely friendly and helpful, they even told me I should try and get the repair done for free under warranty at the apple store. They were knowledgeable throughout and took the time to explain what the issue was, it transpired that MacMan had figured out the problem within a ten minute chat whereas the apple store had to run diagnostics for a few days to get to the bottom of it. Also saved me nearly £200 by replacing components over a whole board. Cannot recommend highly enough.”

(Brighton) - Posted 6 years ago

“friendly and efficient. Thank you”

(Brighton) - Posted 6 years ago

“MacMan spent the best part of two hours clearing out all the detritus that had amassed in my beaten-up MacBook Pro during its MOT. All done remotely as I live in Somerset and have used MacMan for years and have absolute trust in the guys. Now my rejuvenated machine is running like a dream! Thank you David!”

Posted 6 years ago

“Macman have worked with our company for 3 years now. They are a great resource for all IT issues, or putting things in place to ensure we are working as efficiently as possible, and most importantly helping our business to work securely and safely. We work personally with Dave who comes into our office regularly to train the team, give all our Macs an MOT, suggest better ways to work with current software and apps and is always on call to offer advice or fix problems.”

(Brighton) - Posted 6 years ago

Hey Celine Thanks so much for the glowing review. We really do appreciate your comments. Zoe

Posted 6 years ago

“Really friendly service, I am not a techy and everything as explained to me very well. I spoke to people in PC World who quote £600 approximately, and MacMan quote £150 and were spot on in their final bill. Definitely feels like a trustworthy company of people who are there to look after you and help rather than rip you off. They were also really quick and kept in touch all the way through.”

Posted 6 years ago

Hey Dan Thanks so much for taking the time to leave such a positive review. We really appreciate your comments.

Posted 6 years ago

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Fixio is rated 4.8 based on 1,124 reviews