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Fixio Reviews

4.8 Rating 1,131 Reviews
98 %
of reviewers recommend Fixio
4.8
Based on 1,131 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Fixio Reviews

About Fixio:

MacMan offers Apple centric support, repairs and sales to Mac fans throughout Sussex and Kent. We're a small, friendly, local business that pride ourselves on good old fashioned quality service.

Visit Website

Phone:

01273 806939

Email:

info@fixio.co.uk

Location:

46 Quebec Street,
Brighton
East Sussex
BN2 9UZ

Fixio 1 star review on 26th March 2025
Bitodi
Fixio 1 star review on 18th July 2023
Anonymous
Fixio 1 star review on 18th July 2023
Anonymous
Fixio 1 star review on 18th July 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
Awesome customer service from PJ - thanks. Mike Ringer
Helpful Report
Posted 9 years ago
Thanks for the kind words, Mike! We'll be sure to pass them along to PJ. Cheers!
Posted 9 years ago
Very friendly and helpful service with a great deal of time taken to explain what is being done. Good value for money.
Helpful Report
(Brighton) - Posted 9 years ago
When a customer takes the time to come see us, we take the time to treat them right. Thanks for the great review, Bill!
Posted 9 years ago
Good service on my I Phone to change battery and put glass back in case
Helpful Report
(Tunbridge Wells) - Posted 9 years ago
Thanks for the review, Lorna! We're glad we were able to help.
Posted 9 years ago
I had taken my 1 yr old dead iphone 5s to the Apple store to fix but they said it was unrepairable (did not check it apart from plugging it in) and quoted £200 for a reconditioned phone. I saw the MacMan shop & thought it might be worth a try so paid the £25 investigation fee . A new battery did not fix it and PJ suggested calling in a component specialist who quoted £100 to fix logic board, this was a no fix, no fee quote but I decided I would be better getting a new phone. PJ could not have been more helpful & nice. They refunded me for the battery & new charger wire I had bought so all I paid was the investigation fee of £25. Additionally they were so kind as to put my photos, which they had backed up, onto a memory stick I brought in so I did't lose them which I had been anxious about. All so friendly and polite too. What a great service, very impressed, think people who go the extra mile like this should get an award!
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(Tunbridge Wells) - Posted 9 years ago
Wow, Jane, this review is enough of an award! Thank you so much for the kind words and do let us know if you ever need Mac assistance in the future.
Posted 9 years ago
This is the second time I have used Mac Man and I can't recommend them highly enough. Prompt, efficient, courteous and reasonable. Delighted to have everything sorted out so perfectly!
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(Brighton) - Posted 9 years ago
We're delighted with this review, Hugh! We really appreciate your repeat business and your kind words. Cheers!
Posted 9 years ago
Top rate chaps and very good at what they do. Their pricing is also competitive and go the extra mile to make you feel a valued customer
Helpful Report
(Brighton) - Posted 9 years ago
Athletics was never our thing but we certainly will go that extra mile for a customer! Thank you for this great review, Matthew.
Posted 9 years ago
I brought my son's MacBook into the store following a disaster with red wine. Although I already knew the computer was a write off I was hopeful that his research data could be recovered. The service at MacMan was prompt, professional and financially reasonable. The data was fully recovered and contributed to his university studies. Its really good to support locally based small businesses and I am happy to warmly recommend your company to friends and business colleagues.
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(Tunbridge Wells) - Posted 9 years ago
We're so glad you brought the MacBook to us so we could help you in your time of need, Richard. We're really pleased to be a part of TW's fantastic indie scene so thank you for this wonderful review and your recommendations– they mean a lo to ust. Cheers!
Posted 9 years ago
Very polite helpful and fast service. First class !
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(Tunbridge Wells) - Posted 9 years ago
There's nothing quite as nice as first class. Thanks for the review, Christopher!
Posted 9 years ago
Good repair to my iPhone 5c and excellent service when they came around to sort out our Mac set up and network
Helpful Report
(Tunbridge Wells) - Posted 9 years ago
We're always happy to help. Thank you for the review, Juanita!
Posted 9 years ago
Staff took the trouble to phone about an extra problem picked up on my iPad, plus of course cost, when they could have ignored it. Only downside for some people must be the three or four day turnaround, but better a good repair than a hurried and possibly poor repair I feel.
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(Tunbridge Wells) - Posted 9 years ago
We couldn't agree more, Di, and we're all about the quality here at MacMan. Thank you for bringing your iPad in to see us and thank you for this wonderful review!
Posted 9 years ago
Booked an hour's training today, it helped a lot and took 45 mins, so they only charged for that. Will be back.
Helpful Report
(Brighton) - Posted 9 years ago
We're so glad you found it helpful, Andrew. Thank you for the review and we'll see you next time. Cheers!
Posted 9 years ago
Excellent work. Really impressed with the price.
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(Tunbridge Wells) - Posted 9 years ago
We're so glad to hear that, Ian. Thank you for the kind words!
Posted 9 years ago
I found the mac man to be very efficient and knowledgeable about the my MacBook. I was very happy with the service they provided
Helpful Report
(Brighton) - Posted 9 years ago
Thank you, Kieran! We're glad we were able to help.
Posted 9 years ago
Very prompt service and helpful, would recomend this company.
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(Tunbridge Wells) - Posted 9 years ago
Thank you, Mary!
Posted 9 years ago
I've visited MacMan Brighton twice. Both times I've walked out feeling very well looked after. Ryan and Dan are professional, reassuringly competent, great communicators, and effective problem solvers. Can't imagine going anywhere else to get my Mac issues sorted. Great guys and a great business. Thank you!!
Helpful Report
(Brighton) - Posted 9 years ago
Wow, thank you the super kind words, Francis! We'll pass along your praise to Ryan and Dan and will raise our coffee cups in a Friday morning toast to fantastic customers like you.
Posted 9 years ago
Sorted, fixed Ipad no fuss trouble or inflation of work ." does what it says on the tin" what more can you ask for
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(Tunbridge Wells) - Posted 9 years ago
We're so glad we met your expectations. Thank you for coming in and sharing, Ken!
Posted 9 years ago
The guys in the shop have been very helpful and informative. The work they have done on my laptop has been speedy, efficient and reasonably priced. Have also bought a laptop from them and am very happy with it.
Helpful Report
(Tunbridge Wells) - Posted 9 years ago
Thank you, Kevin! We're so glad we were able to help you out. Do let us know if you need anything else. Cheers!
Posted 9 years ago
I've just had MacMan upgrade the hard drive in my mid 2011 iMac from 500GB to 2TB SSHD and it works a treat. Apple said mid 2011 hard drives could not be upgraded because of cooling issues, but MacMan solved the problem with an OWC thermal sensor made especially for mid 2011 iMacs. MacMan are true mac enthusiasts and offer a friendly, prompt & and professional service.
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(Brighton) - Posted 9 years ago
Thank you for the stellar review, Peter! We're so pleased you came to see us and that we were able to help you upgrade to a SSD and get the most out of your Mac. Cheers!
Posted 9 years ago
So so helpful. Apple told me my iphone couldn't be fixed and mac man fixed it within the same day. Thanks so much!
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(Tunbridge Wells) - Posted 9 years ago
We're so so glad you came to see us as we're always happy to help prolong the life of an iPhone. Thank you for the kind words, Colette!
Posted 9 years ago
Excellent fast service, with very helpful staff.
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(Tunbridge Wells) - Posted 9 years ago
Thanks, Erica! That is exactly what we like to hear!
Posted 9 years ago
Fixio is rated 4.8 based on 1,131 reviews