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The Handle Studio Ltd Reviews

5.0 Rating 4,876 Reviews
99 %
of reviewers recommend The Handle Studio Ltd
Company Reviews Product Reviews
4,888
 Questions Metrics Info
5.0
Based on 4,876 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Handle Studio Ltd Reviews

About The Handle Studio Ltd:

Welcome to The Handle Studio Ltd. We are an online based e-commerce company who specialise in supplying high quality cabinet handles and cabinet knobs at the most competitive prices in the market place, to the general public and trade alike.

We provide a wide range of Bar Handles, Drop Ring Handles, Cabinet Bow Handles, Cabinet D Handles, Cabinet Pull Handles, Drop Bar Cabinet Handles, T Cabinet Handles and Cabinet Knobs. There is also a huge variety of different finishes available from stainless steel in a brushed or satin finish, oak, maple, beech, walnut and pine wooden knobs, we also have antique brass, pewter, porcelain, nickel, chrome and glass finishes, so a range to choose from to suit your needs.

Visit Website

Phone:

01978 660021

Email:

enquiries@thehandlestudio.co.uk

Location:

Unit 4, Alyn Court,,
Rhosddu Industrial Estate,
Wrexham
Wrexham County Borough
LL11 4YL

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Nice handles, but DPD delivery service is simply awful. They clearly did not make an attempt to deliver to the right address. Drive just dumped the package at a post office - which was not even the local post office. Change your courier company or they'll upset more customers.”
Helpful Report
(The Handle Studio) - Posted 2 days ago
Dear Adrian, Thank you for letting us know, On looking at your order, We think you may have mistaken The Handle Studio for another company, your parcel wasn't delivered to a post office, we have an image of your front entrance with a gentleman accepting the parcel which clearly shows your postcode. The GPS coordinates also shows the driver at your address when the parcel was received. Could you please check that you have left the correct review for our company, and kindly ask you to revise this review if there has been an error. Kind Regards, The Handle Studio.
Posted 2 days ago
Russell Lowe
Verified Buyer
“Decent stuff competitively priced. If you need to make a return it's not good”
Helpful Report
(The Handle Studio) - Posted 2 months ago
Debbie Hendy
Verified Buyer
“Almost perfect for my antique bureau.”
Helpful Report
(The Handle Studio) - Posted 2 months ago
Alwyn Darragh
Verified Buyer
“Handles good quality and good service but discount at 10 percent for trade isn’t nearly enough . I tell the customer to pick from website and the profit margin is too low trade would need at least 25-30% discount on online prices . Thanks”
Helpful Report
(The Handle Studio) - Posted 5 months ago
Rob Burgess
Verified Buyer
“I ordered my handles on the 20th December and paid premium 1-2 delivery and they didn’t arrive until January all though I understand it was Christmas I don’t think you should have charged the premium delivery knowing full well you are closed over Christmas”
Helpful Report
(The Handle Studio) - Posted 5 months ago
Hello Rob, Thank you for your review, however I feel that this is an unfair judgement. We had full notification on every page of our website stating our Christmas closure dates and times. Unfortunately your order was placed at 7.05pm on 20th December, when we closed at 3pm on the same day. We reopened on the 2nd January and your order was dispatched from us that same day, and delivered to you on 3rd January at 1.40pm, therefore upholding our statement of premium delivery of 1-2 working days from date of dispatch, as per our Terms and Conditions. Kind Regards The Handle Studio Ltd
Posted 5 months ago
Kevin Matthews
Verified Buyer
“Looks like a quality product. No problems with ordering or delivery. But all round pictures would've been beneficial in my case as I thought they were mounted in a completely different way & subsequently were not suitable...”
Helpful Report
(The Handle Studio) - Posted 10 months ago
LR Taylor-Soons
Verified Buyer
“Speedy service, products look great!”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Susan Grange
Verified Buyer
“Ordered 20 brushed copper door knobs, when they arrived 7 where scratched. I've sent them back & awaiting a refund.”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Carol Frankland
Verified Buyer
“We had predrilled holes in our drawers so the screws provided were no use and far too short and we needed to buy screws with nuts.”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Anonymous
Verified Buyer
“Handles themselves are good just would be better if supplied with different lengths of bolts like other company’s do so then I wouldn’t have to cut these down as they are too long”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Anonymous
Verified Buyer
“Initially really pleased with product and prompt delivery. Handles look lovely however the description of antique brass doesn’t seem a true representation as they look nearly black which isn’t what I was looking for. Although they look very classy the handles hang loose from the back plate so when you open the drawer they come off. Also one has broken after couple of days of use rendering the actually drawer useless as unable to open with the handle.”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Anonymous
Verified Buyer
“I am happy with the product but not the Shipping & Handling charge of 5.99 for such a small parcel within England. I had to pay it a second time because I needed 4 extra knobs. One finds out about the delivery charge when is ready to pay and not before. Very disappointed”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Good afternoon, Mary Thank you for taking the time to leave a review. We do however, believe this to be an unfair rating as the postage costs are visible on the basket page before you proceed to checkout. On your initial order placed 11 September you purchased 23 handles and the weight of the handles dictated the cost of the postage. Your following order placed 05 October was for five more handles. The postage cost for this was also clearly displayed prior to you proceeding to checkout. As you can appreciate, we cannot waive the postage on a subsequent order because the customer requires more handles. Please consider revising your review Many Thanks The Handle Studio
Posted 1 year ago
Chas Thursfield
Verified Buyer
“Can't fault the speed of despatch, the way the handles were packaged, or the great value product. A+”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Cath Brownsell
Verified Buyer
“They look lovely but are very awkward to fit”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Anonymous
Verified Buyer
“The handles look great but the screws supplied were bad quality and a bad match for the handles. The thread was too tight and the heads stripped way too easily! Otherwise would have been a 5* experience”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Anonymous
Verified Buyer
“Disappointed with colour..not as dark as I thought they'd be. They look just like standard stainless steel. But that's on me, I guess. If I had more time I would have returned. Package arrived super fast. Lots of choice. So still recommend.”
Helpful Report
(The Handle Studio) - Posted 1 year ago
S Fey
Verified Buyer
“The discount voucher for the full order of 17 handles has hidden in the packaging of my original two handles so I paid full price”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Hi S Fey, The voucher would have been inside the folded invoice along with the care and maintenance slip in your sample order. Kind Regards, The Handle Studio.
Posted 1 year ago
Angela Kerr
Verified Buyer
“Just 1 issue no screws ?”
Helpful Report
(The Handle Studio) - Posted 1 year ago
Mr Jt Jackson
Verified Buyer
“Disappointed in what the product is for the price”
Helpful Report
(The Handle Studio) - Posted 2 years ago
Richard Green
Verified Buyer
“Nice product, but disappointed with 20% price increase from sample to purchase, same product much cheaper on other sites.”
Helpful Report
(The Handle Studio) - Posted 2 years ago
The Handle Studio Ltd is rated 5.0 based on 4,876 reviews
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