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SylvesterKeal Reviews

4.8 Rating 187 Reviews
98 %
of reviewers recommend SylvesterKeal
4.8
Based on 187 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read SylvesterKeal Reviews

About SylvesterKeal:

Commercial Kitchen & Laundry Specialists

Visit Website

Phone:

01472 352033

Email:

irene.keal@sylvesterkeal.co.uk

Location:

Estate Road 2,
South Humberside Industrial Estate,
Grimsby
North East Lincolnshire
DN31 2TG

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Been dealing with Sylvester Keal for a couple of years now, and they have always been really helpful. My account manager Jack has always gone above and beyond to help get what I need, and so have any of the staff that I’ve spoke to over the phone, and so have any engineers that have come to help us. Our extraction system went down last week, and very thankfully, they managed to get it back up and going for us in the same day!
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Posted 1 year ago
Thank you Alex, our team really do try their best to provide the best service. Your appreciation is lovely to hear.
Posted 1 year ago
I have just spoken to Holly, My request was not a standard question, very much focused on disability access. Where other firms have not really understood what I am after, Holly was giving me ideas. Brilliant. Thank you, this one conversation has made me want to work with this company. Regards Nick
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Posted 1 year ago
Thank you Nick for your appreciation, Holly is very pleased to assist as best we can.
Posted 1 year ago
After dealing with Sylvester Keal for 5 years I have to say the service from the product sales team has been excellent. Always have what I need a deliver promptly. Even when I need something in an emergency they always have my back. Big shout to Lyndsey especially who always made my day with a chat or product enquiry. Thanks to you all.
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Posted 1 year ago
Thank you so much Mark, we will pass on your kind appreciation to Lyndsey and the sales team. We really appreciate your time in leaving this, the team will love it!
Posted 1 year ago
After dealing with Sylvester Keal for 5 years I have to say the service from the product sales team has been excellent. Always have what I need a deliver promptly. Even when I need something in an emergency they always have my back. Big shout to Lyndsey especially who always made my day with a chat or product enquiry. Thanks to you all.
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Posted 1 year ago
We had a dishwasher issue at our restaurant, and after nearly two weeks of waiting for the repair, Andy finally came in and saved the day. From the moment he arrived, he was friendly, professional, and incredibly efficient. He diagnosed the problem, explained everything clearly, and had our machine up and running that very same day.
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Posted 1 year ago
We really appreciate you sharing your experience! We're glad you're up & running again. Apologies on the waiting time, we are constantly working on improving our services & take this on board moving forward!
Posted 1 year ago
Had Andy come and sort out our Dishwasher, was quick and efficient, great service
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Posted 1 year ago
Thank you for leaving Andy a lovely review, we will pass on your appreciation to Andy & the team!
Posted 1 year ago
We have been having deliveries for a few months now and it’s great that we have jack our rep come through every so often to see how we are getting on with the products. Any problems jack is always on hand and nothing is too much trouble. Great customer service
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Posted 1 year ago
Thank you Rachael for these kind comments! We are so pleased to have you onboard. We'll pass on your appreciation to Jack!
Posted 1 year ago
Great service and products - will assist where they can always available to advise
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Posted 1 year ago
Thank you for leaving such a great review, we really appreciate it! We will pass this on the team, they really are great !
Posted 1 year ago
Our church has been dealing with Sylvester Keal for the last 5 years. Service is always excellent, sraff are very helpful and quality is great. Thank you!
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Posted 1 year ago
Thank you so much for choosing Sylvester Keal, we really do appreciate your support. We love our loyal customers!!
Posted 1 year ago
I cant compliment Sylvester Keal enough. Smart, efficient service and exemplary aftercare. 5 Stars.
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Posted 1 year ago
Thank you so much for our 5 star rating! Always here to help
Posted 1 year ago
Extremely helpful and friendly delivery driver! Took the order to where it needed to be stored! Thanks Pete!
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Posted 1 year ago
Thank you for your kind review, we have passed on your message to Pete!
Posted 1 year ago
Very helpful delivery driver, a big help in taking the order through to where it needed to be. Polite and friendly. Thanks Pete
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Posted 1 year ago
Thank you for your positive review. We have passed on your kind comments to Pete :)
Posted 1 year ago
Nice delivery driver Very helpful put it where I wanted it and helped check it off Thanks Pete
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Posted 1 year ago
Thank you Paul, for your kind feedback! Pete is very pleased with your comments & happy to help!
Posted 1 year ago
I just wanted to take the time to say a big thank you to Lyndsey fox for always being super responsive to all my inquiries and always getting back to me promptly with any information I need aswell as patiently answering all my questions. Lyndsey as excellent communication and customer service skill she makes me feel as a customer that she as a genuine desire to help. Lyndsey's product knowledge is outstanding and I would like to thank her massively for consistently meeting my needs with patience and grace, thank you for your hard work and dedication I for one really appreciate it and look forward to our on going future interactions, you help me to get my job done :) You are a super star, thank you!!
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Posted 1 year ago
Thank you for these very kind comments. We are very lucky to have Lyndsey on our team! She is very pleased to know her hard work doesn't go unnoticed by our customers.
Posted 1 year ago
A big thanks to Tim Lendon for his support on today's visit. Promptly followed with supporting documents for us to use.
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Posted 1 year ago
Thank you Lee, for taking the time to leave us feedback. We have passed on your kind comments to Tim & the team, they are very pleased!
Posted 1 year ago
Always reliable and never let me down! Have been trading with SK for over 10 years for both cleaning supplies & kitchen repairs at my care home group, always first class service!!
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Posted 1 year ago
A very professional company who are always willing to help, sometimes at very short notice when attending breakdowns I would have no problem recommending their service to anyone
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(Cleethorpes Masonic Hall) - Posted 1 year ago
Thank you for your positive review, your opinion matters to us.
Posted 1 year ago
I have used sylvester keal over the years 10+ infact , when managing a few different kitchens. They have also provided a high level of service. Each step from logging calls, taking orders, fitting equipment, planning for future kitchen designs and deliveries. Every member of the team i have delt with has always been extremley helpful and professional,i wouldnt use anyone else !
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(John Whitgift Academy) - Posted 1 year ago
Thank you for your positive review, your opinion matters to us.
Posted 1 year ago
Thank you for our last order, and thank you to Steve for helping bring all boxes in .
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(Meadow View Bungalow 2) - Posted 1 year ago
Thank you Katie for continuing to choose our family business. We will pass on your appreciation to Steve!
Posted 1 year ago
Thank you for your positive review, your opinion matters to us.
Posted 1 year ago
Absolutely amazing staff happy to help and really hard working noah and Andy did everything they could to support and help us and went out there way to get what the site needs and a big thank you to magaretta and Lyndsey for all the behind the scenes work
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Posted 1 year ago
Thank you so much! We have passed on your comments to our team & they're thrilled that you're happy with our work. This really helps to boost our team morale, thank you!
Posted 1 year ago
SylvesterKeal is rated 4.8 based on 187 reviews