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SylvesterKeal Reviews

4.8 Rating 135 Reviews

99 %

of reviewers recommend SylvesterKeal

Company Reviews

Product Reviews

4.8

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About SylvesterKeal:

Commercial Kitchen & Laundry Specialists

Visit Website

Phone:

01472 352033

Email:

irene.keal@sylvesterkeal.co.uk

Location:

Estate Road 2, South Humberside Industrial Estate, Grimsby,
Estate Road 2, South Humberside Industrial Estate, Grimsby
North East Lincolnshire
DN31 2TG

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SylvesterKeal 5 star review on 5th July 2023

SylvesterKeal 5 star review on 5th July 2023

SylvesterKeal 4 star review on 15th May 2023

SylvesterKeal 5 star review on 23rd November 2022

SylvesterKeal 5 star review on 22nd October 2021

SylvesterKeal 5 star review on 22nd October 2021

SylvesterKeal 5 star review on 22nd October 2021

11

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and friendly staff. Always willing to help to find a solution to any problem. Prices are competitive affordable. Products work great and installation of the one shot systems works perfect at giving the correct doses.”

Posted 2 years ago

Thank you so much for your positive review, your opinion really matters to us.

Posted 2 years ago

“I have now used Sylvester Keal three times in the last couple of months. As a company they are very easy going - Sarah contacts me every week to see if I need anything but isn't at all pushy if I don't! They are keenly priced and deliveries always arrive on time or sometimes sooner than expected. When the wrong product was delivered it was collected the next day and the correct product delivered in its place. When they don't have the exact product in stock that you want they work with you to find an alternative that they do. Great service all round.”

Posted 2 years ago

Thanks for your positive review your opinion really matters to us as our teams work very hard to deliver excellence in good customer service.

Posted 2 years ago

“Good service couldn’t ask for more goods Perfect”

Posted 2 years ago

Thanks for your positive feedback it is much appreciated.

Posted 2 years ago

“Excellent on-line ordering service. Very good products. Sadly, and despite extensive 'fragile' making tape, the delivery company appear to have treated my four parcels like footballs - with a significant number of breakages”

Posted 2 years ago

Thank you for your feedback, please accept our apologies for any inconvenience caused. The breakages you received are not acceptable and please be assured we have taken this very seriously with our courier partner.

Posted 2 years ago

“When the pandemic first started taking hold we, like others, were struggling to get our minds around what we needed to do to make our churches covid-safe. We approached Sylvester Keal, and they were able to help and advise. So we were well-equipped with gloves, hand-sanitiser and paper towel dispensers. We were grateful that they were willing to deal with our relatively small order compared to their other work, especially at such a busy and worrying time for everyone.”

Posted 2 years ago

Your feedback is very important to us so thank you for taking time out to leave us such a positive review.

Posted 2 years ago

“I worked with Sylvester Keal on delivering a major Community Project, and can't fault their service and support. They researched the availability of the goods I was after and prices were very competitive. Arrival of my large order was speedy, and Sylvester Keal also advised & helped with storage. Throughout the project, I dealt with the sales team, the warehouse team, and a few other members of staff too. All were very helpful with my rather out of the ordinary requests. Both I and the organisation I used for delivering the items were appreciative of their courteous and efficient service.”

Posted 2 years ago

Thank you for your positive feedback we are always here to help.

Posted 2 years ago

“good service”

Posted 3 years ago

Thanks for your positive review.

Posted 3 years ago

“Very friendly and developed a very good line of communication. I was kept informed at all times. Nice Company to deal with”

Posted 3 years ago

Thanks for your positive feedback, your opinion really matters to our team.

Posted 3 years ago

“Martyn and the team were so helpful when recently Purchasing a new industrial fridge. Communication was great through out and they even came to fit it and make sure everything was working.”

SylvesterKeal 5 star review on 1st March 2021

Posted 3 years ago

Thanks for your positive feedback, we are pleased you are happy with our products and services offered.

Posted 3 years ago

“excellent. easy to use website. prompt despatch.”

Posted 3 years ago

Thank you for your positive review, your opinion really does matter to our team and forms part of our continuous improvement plan.

Posted 3 years ago

“As a business we like to trade local, when the pandemic started we required PPE and improved cleaning products to protect our office, clients and staff. I had met the owners previously at network events and appreciated their values. I deal directly with Holly, she understands our business needs, even arranges delivery around our trading hours. The full service package is great and I would recommend if you require the personal service.”

Posted 3 years ago

Thanks for your positive review, our team work very hard to offer great customer service and its pleasing to hear it's recognized.

Posted 3 years ago

“Lovely homeware. Excellent service.”

Posted 3 years ago

Thank you for your positive feedback, we aim to please and work hard to offer great customer service!

Posted 3 years ago

“Excellent company. Did what they said they would do, when they said they would do it. That’s rare nowadays. Offered good advice and their product works brilliantly, hence five stars. Well done. Oh, and good value.”

Posted 3 years ago

Thanks for your positive feedback, your opinion really matters to us!

Posted 3 years ago

“Happy to use this local business who delivered all the required items we needed to enable us to open during the Covud-19 lockdown. Will most certainly use them again!”

Posted 3 years ago

Thanks for your feedback, we aim to please and are always here to help

Posted 3 years ago

“I have had the pleasure of dealing with SK for many of years. They are a superb family-run company that will always go the extra mile to provide the best customer service. I cannot recommend them highly enough 👍”

Posted 3 years ago

Thank you for your positive feedback, your opinion is really important to us and forms part of our improvement plans.

Posted 3 years ago

“Pleased to support a local business, very efficient, reliable service & kindly delivered to us socially distancing during lockdown. Will definitely purchase from them in the future.”

SylvesterKeal 5 star review on 1st June 2020

Posted 3 years ago

Thank you for your positive feedback, we are always here to help.

Posted 3 years ago

“We purchased all our hand sanitizing stations from SK they are a pleasure too deal with and professional company. Jay Burton Coldstar Refrigeration Ltd”

SylvesterKeal 5 star review on 27th May 2020

Posted 3 years ago

Thanks for your positive feedback, your opinion is really important to us.

Posted 3 years ago

“Sylvester keal has provided TECH3 electrical with essential ppe during the pandemic to continue our service to the electrical industry, big thanks.”

Posted 3 years ago

Thank you for your positive feedback.

Posted 3 years ago

“Excellent service, right price and efficient after sales customer service. A pleasure to deal with.”

SylvesterKeal 5 star review on 18th May 2020

Posted 3 years ago

Thanks for your feedback, your opinion is very important to us.

Posted 3 years ago

“Great service, easy social distanced delivery in super quick time, thanks”

SylvesterKeal 5 star review on 15th May 2020

Posted 3 years ago

Thank you for your posiitve feedback, its much appreciated.

Posted 3 years ago

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SylvesterKeal is rated 4.8 based on 135 reviews