Sprout Loans Reviews

Name: Sprout Loans
Address: Ormeau House 91-97 Ormeau Road, Belfast
Rating: 4.91

4.9 Rating 290 Reviews

100 %

of reviewers recommend Sprout Loans

Company Reviews

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4.9

Based on 290 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amy was extremly helpful from start to finish. She responded promptly to my emails and kept me informed thoroughly throughout the application process. It was easy to speak with her and feel that no judgement over past debt was being made. I felt like i was bugging her however she always awnsered and was happy to assist me. Cannot reccomend sprout enough. I feel as though a weight has been lifted from my shoulders. Thank you Amy! 🙏 credit where its due”

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Posted 2 months ago

“I had such a good experience from the start, everything was completed within 72 working hours. Amy was very professional throughout and after with any questions that I have had. I couldn't fault the experience and a huge weight has been lifted off my shoulders! Thank you”

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Posted 2 months ago

“Great I gad issues uploading information they needed due to being partially sighted they were very understanding and I got there eventually with there help thank you”

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Posted 3 months ago

Good afternoon Haydn. Very many thanks for your review which means a lot to us. Please keep in touch if there is anything you need help with. Sprout Team

Posted 3 months ago

“A very straightforward process with good communication throughout. All the staff at Sprouts are polite, friendly, helpful and clearly very competent. I would definitely recommend sprout and the product they offer to anyone currently in an IVA that fits the criteria. Thank you.”

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Posted 3 months ago

Good afternoon. Very many thanks for your review and encouraging comments which are very much appreciated. Please keep in touch if there is anything you need help with. Sprout Team

Posted 3 months ago

“Fantastic...start to finish...so helpful. And very understanding.. cannot fault them!”

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Posted 4 months ago

Good afternoon, We are just responding to say very many thanks for your positive feedback. We try to make difference and help anyone as best we can and it is very encouraging to us to get feedback like this and know when we get it right. Many thanks again Sprout Team

Posted 4 months ago

“The only give loans to people in IVAs. So do not be fooled. They will not help you if you have poor credit.”

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Posted 4 months ago

Good evening and thank you for your feedback. We do indeed specialise in IVA Early Settlement Loans with other loan offerings available to existing clients only. We are in the process of updating this recent change on our website to make this clear. I am sorry we were unable to assist you and hope you were able to get a resolution. Thanks again.

Posted 4 months ago

“Really easy to come out of my IVA early using Sprout. I did find that they were very hit and miss over email. Sometimes you would be replied quite qucikly to and other times you wouldnt hear back. However if you call them they are very fast and you are never on hold for long. And the customer service reps are always lovely on the phone.”

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Posted 5 months ago

Good morning! I would just like to say many thanks for your kind and positive comments and we are glad to hear you have found the process of exiting your IVA easy. I am sorry you had a mixed experience regarding the email responses as we have a 24 hour turnaround target so I will be looking into this. Looking forward to a positive journey through the life of your relationship with Sprout and feel free to contact us anytime on info@sproutloans.co.uk or call 03339399393 and we will be happy to help.

Posted 5 months ago

“I have used sprout for 2 years and now my loan is fully repaid. Had to miss a payment at the end but they were very understanding and moved my payment date. I would highly recommend thank you so much for the help.”

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Posted 8 months ago

“I didn’t think I would be able to finish my IVA early but having got in contact with Sprout loans I was reassured every step of the way. Nothing was too much trouble and they were very quick to respond to any questions or fears I might have had. I would highly recommend them to anyone in my situation. I can get on with my life again now a better person.”

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Posted 8 months ago

Hi We just want to say many thanks for your kind review which means a lot to us to know we are making a difference. Wishing you the very best for the future. Sprout Team

Posted 8 months ago

“I must admit was a bit dubious however worried myself for nothing..quick easy and successful, the only delay was myself, not using the the service they offer earlier as in when they approached me. Thank you Sprout Loans.”

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Posted 11 months ago

Good evening We just want to say a belated thank you for your kind review. It means a lot to us to know clients are satisfied when taking advantage of our loan product Wishing you the very best for the future. Sprout Team

Posted 8 months ago

“Very impressive company to deal with. Get a response from them within 5 minutes of any email, less like a debt company and more like my friends replying via Whatsapp. My previous debt company took months but whatever the problem Sprout were patient and helped me out quickly. Recommended.”

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Posted 1 year ago

“Excellent service, and treated like a real person not just a statistic Will recommend 100 percent”

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Posted 1 year ago

“From the start of my application for a personal loan everything was explained in full and timely manner,the advisors provided were very helpful”

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Posted 1 year ago

“I cannot fault this company. I really didn't feel like I stood a chance of being accepted for an early settlement loan to close my IVA and was elated to have been accepted. The offer was accepted by my creditors and Sprout moved incredibly quickly on sorting the documentation out and transferring funds to my IVA practitioners. They have been incredibly patient with me as it took a long time to arrange the meeting of creditors. They waited patiently and assured me my loan acceptance was still safe. Had lots of dealings with Amy, Phillip and Molly and all were informative, patient and communicated with me consistently. All acted quickly on any queries and concerns. All that's left to say is thank you so much for the chance to finally get my life back and enabling me to move forward with my life. I cannot thank you enough and would recommend them to anyone who finds themselves in a difficult situation and needing to be released from thier IVA early :)”

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Posted 1 year ago

“Being in an IVA, I felt completely trapped. Looking back I think I was misadvised and shouldn’t have started one at all. Sprout Loans took me out of the IVA, they were the only people who would listen and they genuinely do care about their customers. I could not recommend them more highly!”

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Posted 1 year ago

“A seamless, friendly and very swift service provided by a dedicated team of knowledgeable professional staff, even when the IVA was slow with certain elements, they understood fully and waited patiently. Amy and Philip were amazing through the whole process, helping and assisting at each and every stage. I am now free from my IVA restrictions, with no negative impact on my financial state. A brilliant solution to what was a stressful period of my life with too many limitations and stipulations. I cannot recommend this company highly enough as they have given me back my freedom.”

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Posted 1 year ago

“Thay were so helpful and sorted out for my iva to end .and there loan save me lesser years to pay it all off”

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Posted 1 year ago

“Excellent service all round! Amy Frost was an absolute pleasure to deal with, keeping me updated, super professional and helpful”

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Posted 1 year ago

“Great communication, and very understanding of my circumstances and eager to help in the time I needed it most. I am now debt free :) thanks again! :D”

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Posted 1 year ago

“It’s was a great relief having finished my loan & free from debt ; sprout were very helpful & professional; THANK YOU ONCE AGAIN;”

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Posted 1 year ago

Sprout Loans is rated 4.9 based on 290 reviews