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Prosperwell ( formerly Smooth Digital) Reviews

5.0 Rating 32 Reviews
100 %
of reviewers recommend Prosperwell ( formerly Smooth Digital)
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Email:

team@prosperwell.co.uk

Location:

20-22, Wenlock Road, London,
20-22, Wenlock Road, London
London Borough of Hackney
N1 7GU

We Care Group have worked with Smooth Digital for the last 18 months, and we have experienced numerous benefits, particularly in regards to generating more enquires through our online presence. They have constantly offered a variety of methods to attract more potential leads and also provided free workshops on enquiry call handling for all our 15 Care Homes. In addition, we regularly receive detailed reports via online meetings which also included feedback on how to fine tune our web presence. The team at Smooth Digital drove our PPC and Live Chat campaign, from which we saw a rise in the number of enquiries coming through our websites. The team at Smooth Digital have been continuously helpful, constantly offering new ideas, and always quick to respond to any questions we had. As such I would certainly recommend Smooth Digital to any company looking to set up a successful online marketing campaign. Jalani Rajakumaran Compliance / Marketing Manager
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Posted 6 years ago
Hi Jalani, thanks for the incredible review and for being such a great client. We really appreciate that you always consider our suggestions and implement recommendations with such speed that that they can be as effective as possible in positively impacting on your campaigns!
Posted 6 years ago
Hands up to being a bit of a techno dinosaur with marketing strategies, we had initially been uncertain as to whether Smooth Digital could make a difference to our business ; despite our Care Manager loving the live demonstration at a recent care show!! Fast forward two months after saying Yes, ....It’s the best thing we’ve done!! The increase of our online presence has been excellent and proven to contribute to an increase in enquiries , thereby achieving our aim to turn around bed vacancies more quickly. Our site looks proffesional with the on- line chat certainly contributing to the overall professional presentation of our company. Dealing with the team at Smooth has been a pleasure . Ultra professional, committed, and aware of our ‘technological challenges’ extremely patient !!!! Thank you, we feel much more confident and able to compete and present our lovely home to the digital market place .
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Posted 6 years ago
Susan, thanks for such a lovely review. We're glad you decided to say yes in the end as it has been an absolute pleasure to work with you. We are looking forward to the continued success of your campaigns with us in the future!
Posted 6 years ago
Our ads have been constructed well and suit our type of business. Our online ad campaign is part of our overall strategy and so far we have been pleased with its contribution to our overall marketing effort and the all important uplift to our online presence.
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Posted 6 years ago
Thanks Dan, it's great that you are pleased with the ads we set up and we're very glad to hear that our efforts have contributed to an uplift in your online presence!
Posted 6 years ago
I started a brand new care business & trusted Smooth with my marketing...I got my first care enquiry 10 minutes after getting the call to let me know that the campaign was live...about 2 weeks after going live I secured my first client from a lead that smooth generated!! Thanks guys!
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Posted 6 years ago
We're thrilled to be a part of New Shepherd Care's success story, Seun! We look forward to helping you to reach more milestones. Thanks for sharing your story, this is only the beginning!
Posted 6 years ago
Ambika Yoga has been working with Smooth Digital since April 2018 and they have been nothing other than helpful, professional and efficient. We have already seen our website enquires increase in just one month and now added the Live Chat to our website, which we are excited to see grow our business leads further." - Alexa Kho-Hinkson, Founder of Ambika Yoga.
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Posted 8 years ago
Thank you for your amazing review, Alexa. We are excited to help your business grow, too!
Posted 8 years ago
We receive a very good service from Smooth. The platform is very easy to use and any issues are dealt with promptly.
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Posted 8 years ago
We're really glad to know that we help make your job easier, Jay! Thank you for your five-star review.
Posted 8 years ago
Since adopting the Live Chat application from Smooth Digital, we have been able to offer a more direct and immediate communication option to our customers, their families and potential employees, allowing them to engage with us at anytime, 24/7.
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Posted 8 years ago
Thanks for your review, Ian! We are ecstatic that we have improved your reach to such a wide audience with Smooth Live Chat.
Posted 8 years ago
Since working with Smooth Digital our online inbound enquires have more than doubled! They are efficient and very knowledgeable. Thanks guys
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Posted 8 years ago
Hi Lekan! Thanks for the 5* review! Great to hear the enquires are still flooding in.
Posted 8 years ago
Great company to work with. We have seen real increases in both customer and recruitment enquiries since using 'live chat'.
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Posted 8 years ago
Hi Kate, thank you so much for leaving us a review! Great to see Live Chat is continuing to bring in the results.
Posted 8 years ago
Very approachable and always willing to help. Offer excellent advice and suggestions to improve the campaign they are working on for you. Very knowledgeable. The platform is very easy to navigate and gives a good insight into the progress and outcomes of your campaigns.
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Posted 8 years ago
Hey Natasha, you have been fantastic to work with and it’s great to know you are finding the platform insightful!
Posted 8 years ago
The customer service from Smooth Digital has been great to date. Using their live-chat system has resulted in increased customer and carer engagement meaning a better offering and business growth for our organisation. Thank you to Tobi and the team.
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Posted 8 years ago
George! Thanks for the feedback and glad our service is helping to grow your organisation.
Posted 8 years ago
The quality and quantity of the leads we have received through Smooth Live Chat has been unrivalled. From an initial investment of just £2,700, we have generated over £20,000 worth of revenue from the Live Chat Leads we have received.
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Posted 8 years ago
We love to see figures like that! Thanks for the perfect review Jonathan.
Posted 8 years ago
Prosperwell ( formerly Smooth Digital) is rated 5.0 based on 32 reviews