Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Smartly Energy Reviews

4.9 Rating 78 Reviews

97 %

of reviewers recommend Smartly Energy

Company Reviews

About Smartly Energy:

⚡️ The Future is Electric ⚡️

Smartly Energy is a UK-wide designer & installer of Solar, Battery Storage, Renewable Heating and EV Charging.

A Carbon Neutral and Sustainable UK Family Business.

Visit Website

Phone:

0333 33 55 965

Email:

support@smartlyenergy.com

Smartly Energy 5 star review on 8th February 2024

Smartly Energy 5 star review on 8th February 2024

Smartly Energy 5 star review on 8th February 2024

Smartly Energy 5 star review on 1st November 2023

Smartly Energy 5 star review on 8th October 2023

Steven Williams

Smartly Energy 5 star review on 8th October 2023

Steven Williams

Smartly Energy 5 star review on 8th October 2023

Steven Williams

17

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not one for normally giving reviews but pleasantly surprised at the level of customer service. Being a Carbon Neutral British company is a huge plus too. I will be recommending them. Thank you.”

“I found Smartly to be a sustainable, carbon-neutral business that actually cares. Happy with my UK made Smartly cable - it's a quality product. I wish I'd bought my charge point from Smartly too, I'll know for future.”

“We regularly buy EV chargers, stands, and charging cables etc for our electricians business. Buying from Smartly is painless with quick delivery, which is a big selling point. Our customers are happy that we are supplying UK made cables from an eco-friendly UK family business, just like we are. I look forward to continuing our partnership.”

“Really thought it was a top class website, got all the information I needed to make my decision. My chargepoint arrived next day, so very happy. Live chat was very helpful too. 5*”

“Really pleased, happy with the products and services”

“I had an issue with my order, I had placed the wrong delivery address. Smartly customer care sorted it straight away with no hassle. I'd spent a lot of money on a charging point so it was a relief that they fixed the issue so quickly. Speaking to and chatting on live chat to someone in the UK was a breath of fresh air. Their product range is good and the information on the website is helpful to understand the different connections required for my PHEV. Quick delivery, value for money, and great service. I'm a happy customer!”

“My second purchase from Smartly and the same great service. Happy to support british business and british made.”

“I highly recommend Smartly Charging. The website was simple to use and filled with quality information to allow me to make my decision on which charger to buy. I’d looked a few websites before settling with smartly charging and glad the product and service lived up to the excellent reviews.”

“I originally rated Smartly 3 stars but have now revised it to 5 after receiving excellent customer service. My original order was lost in the post, and to be fair it was the courier not Smartly, but Smartly sorted the issue and were in constant communication with me. Well deserved upgrade to 5 stars for going above and beyond for me. Regards, RW”

“Really happy I chose Smartly to buy my zappi charger and spare cable for my Audi etron. Simple to use website with a lot of helpful info. Checkout process was quick and painless, and customer service was excellent!”

“Top class service from the Smartly team.”

“Happy with the service received when buying my electric car charger. Great company to buy from, will be recommending Smartly to others.”

“Delivery was quick but the packaging was damaged which for an expensive item wasn't great. Could do with a bit more protection. good product though.”

“So far. So good. Simple to use. Not great network coverage in the Western Highlands.”

“Very happy with order the cable arrived on time it is made in Britain and feels good quality”

“Customer service was really good. I had a query after placing my order, to make sure I had ordered the correct charge point, and the person on live chat put my mind at ease in no time at all. Very helpful when you spend a lot of money on a charge point and need reassurance about your purchase.”

“The product looks well made and received after 5 days. However, I never received any tracking number or indeed any notification whatsoever that the package had shipped, despite contacting customer services. Had I not had CCTV at the door I would be blissfully unaware of the Parcelforce courier, who attempted 3 times to deliver my package (without leaving any note) and would have probably returned to sender eventually. Thanks to said CCTV, I was able to stick a note to the door for the courier to leave the parcel in safe place. Good product, poor aftersales communication hence 3 stars.”

Hi Michael, Thank you for the review. Glad to hear you like our charging cable. Sorry you had so much hassle receiving the order from the courier. We're a small family business and pride ourselves on having the best customer service. Apologies that the communication was not satisfactory on this occasion. Kind regards, Sandra Smartly Customer Care

“We had an issue with delivery, and the customer service resolved it but it took few days longer than promised.”

«
1
2
3
4
»

Smartly Energy is rated 4.9 based on 78 reviews