The product looks well made and received after 5 days. However, I never received any tracking number or indeed any notification whatsoever that the package had shipped, despite contacting customer services.
Had I not had CCTV at the door I would be blissfully unaware of the Parcelforce courier, who attempted 3 times to deliver my package (without leaving any note) and would have probably returned to sender eventually. Thanks to said CCTV, I was able to stick a note to the door for the courier to leave the parcel in safe place. Good product, poor aftersales communication hence 3 stars.
1 year ago
Smartly Energy has a
4.9
average rating
from
78
reviews
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