Simply Car Reviews

Name: Simply Car
Address: Groby Road, Crewe
Rating: 4.69

4.7 Rating 300 Reviews

93 %

of reviewers recommend Simply Car

Company Reviews

Metrics

4.7

Based on 300 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01270536900

Email:

care@simplycar.co.uk

Location:

Groby Road
Crewe
CW1 4NA

Write Your review

Tell us how Simply Car made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unhappy with the service, bought a pair of wind deflectors. They came packed awfully and as a result they were cracked. When I’ve tried to contact them they have failed to respond and I can’t get a refund or a replacement pair. £30 wasted, definitely would not recommend.”

Helpful Report

Posted 4 years ago

Hi Dane, I'm really sorry that your wind deflectors arrived damaged. I have passed this on to our Customer Services team who will get this resolved for you shortly. Thanks, Van Demon

Posted 4 years ago

“I be a 2017 skoda Octavia estate , Identified the car by model and gave my car reg . Boot carpet arrived wrong shape for boot ,covers most of the area Front and rear incorrect as curves have been added and it doesn't go into the left hand well space .”

Helpful Report

Posted 4 years ago

Hey Denis, thank you for your review. We're really sorry to hear that the boot mat you ordered isn't fitting correctly in your car. We'd like to help you with this, as this is not what we'd expect. We have emailed you to get to the bottom of this. Thanks, Simply Car

Posted 4 years ago

“This company advertising for next day delivery but after one week they haven't sent any product and after 15 days they haven't processed refund yet. If I don't get refund within 3 days I must have to inform the bank and police as a fraud company. People are requested not to make any order. thanks”

Helpful Report

Posted 5 years ago

“Failed to fulfil my order, blamed on new computer systems. Still fighting to get my refund. Don't order from this company.”

Helpful Report

Posted 5 years ago

“I ordered on Monday. I still haven’t received my order. It was expected on the 20/02/19. I’m so disappointed, the Customer Service team advised me that it will be delivered on the 21/02/2019 and it still isn’t here? I never recieved my tracking details and I am unable to contact the team. I am not happy and will not be ordering from here again, it gives me the impression that they are not a legit company.”

Helpful Report

Posted 5 years ago

“They send me wrong wiper blades, then tells me its my fall, i ordered wrong. Not happy with service”

Helpful Report

Posted 5 years ago

“Ordered wind deflectors and 5 minutes into fitting one of the edges broke off, I contacted them but told me I need to order a whole new set at full price. Very poor customer service would not order anything from them.”

Helpful Report

Posted 5 years ago

“ordered set off wind deflectors 2 mins into fitting the egde broke off very poor quality through the rest in the bin waste off money not recommended”

Helpful Report

Posted 5 years ago

“I received very poor quality wind deflector. Two are broken while installation. I strongly advise not to buy from them.”

Helpful Report

Posted 5 years ago

“Ordered a boot liner which was due to come in a couple of days. A week later I called up the number, and the boot liner had been lost in transit, so they ordered another one. Again, a week later it still hadn't come, and it had been lost in transit. Due to the boot liners getting lost, they were out of stock! And I was only offered a refund. The staff were polite, however on a couple of occasions, I called and they said they would get back to me and never did, so I had to chase them up. I understand that it is their courier that is the issue, but yet they kept sending it with the same one! Not a very happy customer.”

Helpful Report

Posted 5 years ago

“Terrible QUALITY OF PRODUCTS, RECEIVED ITEM NOT AS DESCRIBE, DEFECTED, SELLER NOT ACCEPTED RETURN! TERRIBLE! SCAM! FRAUD!”

Helpful Report

Posted 5 years ago

“I never got the item? Infect I am still waiting”

Helpful Report

Posted 6 years ago

Hi John, Thank you for your order. I am sorry to hear the item has not arrived with you. I will speak to the courier to try and locate the parcel. In the meantime I have raised a replacement order for you. This will be dispatched tomorrow now so will be with you shortly. Hope this is ok and if you need anything else please let me know. Kind Regards, Emma

Posted 6 years ago

Simply Car is rated 4.7 based on 300 reviews