Shot Scope have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great customer service. Tried to fix the tagging on my V3 before offering this upgrade at a reduced price, as I was just out of my warranty period.
”
- Genny H
“
Quality golf gear in a very affordable price range
”
- Andrew J
“
ive been using a rangefinder without the features that the Shot Scope has and roughly the same price.
its nice to have the features such as the target lock-vibrations.
”
- John B
“
I have been using Shot Scope's V2 and X5 watches and tags for over four years now and they seem to do everything right - great products, exceptionally good customer service (respond to emails within a couple of hours and actually answer the question asked, which is somewhat important!), timely delivery and continuous improvement of their products.
”
- Apps
“
Information on their wesite excellent. Easy to order and very efficient delivery.
”
- Rory L
“
Ordered V5 EX-DISPLAY from the Shot Scope website .
It was easy to find what I was looking for and the delivery was on time aswell.
”
- David G
“
Sent back for refund , still waiting
”
- Kenny M
“
I informed Cameron that I wanted a refund and offered to send the strap back at my own expense.
”
- Juan M
“
I have a V3 and it was fine - the charger stopped working so I decided to upgrade to the V5. That was a bad decision - should just have gotten a new charger.
The V5 takes forever to find my home course - 15 plus minutes. It misses at least 15 shots a round. It is a downgrade from the V3. It was a waste of money.
Now I am getting the run around on either a replacement or refund.
”
- DG
“
I have been using Shot Scope's V2 and X5 watches and tags for over four years now and they seem to do everything right - great products, exceptionally good customer service (respond to emails within a couple of hours and actually answer the question asked, which is somewhat important!), timely delivery and continuous improvement of their products.
”
- Apps
“
Excellent customer service from the Shot Scope team
”
- Shaun L
“
Nice customer service and support.
”
- James W