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Serpentia Reviews

5.0 Rating 162 Reviews
99 %
of reviewers recommend Serpentia
Company Reviews Product Reviews
4
 Metrics
5.0
Based on 162 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Serpentia Reviews
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Kerry Davis
Verified Buyer
“Looked on a few sites and could not find the item I required due to them being out of stock, then voila, up pops this site with the item in stock. I ordered and the item and it was quickly delivered, well packaged and communication was fab! Would def use again!”
Helpful Report
Kabita Gurung
Verified Buyer
“Very good service and delivery but unfortunately I have to return my order .I will shop again in future with no doubt.”
Helpful Report
Indira Chudasama Sansom
Verified Buyer
“I wasn’t sure of what l needed to use as a grow light Rod at Serpentia his product knowledge Is great explained what l would get and l am very happy with the product which arrived super fast . Great highly recommended.”
Serpentia 5 star review on 29th January 2021
Helpful Report
Timothy Ball
Verified Buyer
“Lovely customer service, very helpful and give a real sense of trust. These guys really seem to know what they're doing and will give you good recommendations based on your needs. Delivery was quick too.”
Helpful Report
Denise Powell
Verified Buyer
“Highly satisfied with the service, quick delivery, competitive prices, product as described on the website. Thank you.”
Helpful Report
Anonymous
Verified Buyer
“Top draw service,quality products.”
Helpful Report
Anonymous
Verified Buyer
“I bought a book as a gift - best price on the internet, with inclusive P&P. Book arrived quickly. Great service.”
Helpful Report
Harold Simpson
Verified Buyer
“it is great for tadpoles fish and carni,plants so thank you”
Helpful Report
Anonymous
Verified Buyer
“speedy delivery and a good price, would buy again”
Helpful Report
Jessica Hurst
Verified Buyer
“Fantastic service; friendly, quick and well priced! Will shop again.”
Helpful Report
Blaise Cable
Verified Buyer
“Everything perfect! Very quick delivery too!”
Helpful Report
James Young
Verified Buyer
“Great service. Speedy delivery.”
Helpful Report
Mark Morris
Verified Buyer
“very fast 👍”
Helpful Report
Matthew Bence
Verified Buyer
“Really great company with good prices in the reptile radiators I bought and they were packaged up great”
Helpful Report
Libby Panton
Verified Buyer
“We were thrilled to get everything we needed for our tortoise table all under one roof. It arrived perfectly and the lighting is now being enjoyed by Ruby :D”
Helpful Report
Timothy Ball
Verified Buyer
“On a basic order Serpentia are quick to deliver and the item is well packaged. However, if you need help or advice then they will go above and beyond to make sure you're getting exactly what you need.”
Helpful Report
Jason Going
Verified Buyer
“Great service and delivery”
Helpful Report
Lynda Mead
Verified Buyer
“Most helpful knowledgeable service. helped me find a suitable night time heating method for my elderly tortoise. Nothing seems too much trouble & when the solution was speedily found, my order was delivered by return of post. Couldnt ask for a better service, my default supplier of top class reliable products.”
Helpful Report
Stephen Hayward
Verified Buyer
“Excellent customer service and competitive prices.”
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Iain Hamilton
Verified Buyer
“Excellent service and super fast”
Helpful Report
Serpentia is rated 5.0 based on 162 reviews
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