Serpentia Reviews

Name: Serpentia
Address: Serpentia, The Willows, Stoke St. Milborough, Serpentia, The Willows, Stoke St. Milborough, Shropshire
Rating: 4.97

5.0 Rating 174 Reviews

99 %

of reviewers recommend Serpentia

Company Reviews

Product Reviews

Metrics

5.0

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Serpentia 5 star review on 16th December 2024

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Serpentia whilst trying to find the Arcadia Banana and Fig Gecko food which is our fussy crested Gecko's favourite. Due to our local supplier not stocking this particular flavour anymore it was proving hard to get it until I found Rod and Kasia's Serpentia.. The website was easy to use and arrived promptly to time said. I will be purchasing again for this item, it is the only flavour our little one likes! Thank you both for you service.”

Helpful Report

“1st time customer. Ordered 20/6. Dispatched 20/6. Received 23/6. Great communication with tracking provided. Well packaged. Fantastic service. Thank you.”

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“The item got delivered on time and also u could see it was packaged very well. I've ordered the item from other places and I could see that it was presented good so thank you for that ..I've not looked into seed for birds ect or other items but if the prices are under the high prices people sell things then I would consider other items”

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“quick and easy ordering and love that you get a little personalised note ... well packaged”

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“Competitively priced, reasonable shipping fees, quick and efficient order turn around and shipping”

Serpentia 5 star review on 23rd November 2024

Helpful Report

“Good prices compared to others Delivery came fast and was free too”

Serpentia 5 star review on 20th November 2024

Helpful Report

“Good website, ordering was straitforward, the lamp arrived quickly and was well packaged. I've bookmarked Serpentia so I can buy from them again.”

Serpentia 5 star review on 23rd October 2024

Helpful Report

“Easy to order, promp delivery, packed ok”

Serpentia 5 star review on 16th October 2024

Helpful Report

“Ordered a replacement bulb for my parrots lamp. Had what I needed and delivered very quickly and was well packaged so no breakages in arrival. Will use this company again. Great price too.”

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“Fabulous vivarium locks, just what I needed, the right length too which is what i was struggling to find x”

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“Great price. Quick shipping and great communication. I realised that I hadn't added the name of the business for the delivery address and they were happy to add it for me before it went out. Thanks again.”

Serpentia 5 star review on 17th May 2024

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“Very Careful and Reliable. Good store with great service.”

Serpentia 5 star review on 11th May 2024

Helpful Report

“Amazing purchase to go with our new vivarium. All excellent quality at a great price and packaged very securely. Very professional. We will definitely be using Serpentia again. Easily 5 stars.”