Serpentia Reviews

Name: Serpentia
Address: Serpentia, The Willows, Stoke St. Milborough, Serpentia, The Willows, Stoke St. Milborough, Shropshire
Rating: 4.97

5.0 Rating 176 Reviews

99 %

of reviewers recommend Serpentia

Company Reviews

Product Reviews

Metrics

5.0

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Serpentia 5 star review on 16th December 2024

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - had a bit of a situation with the delivery of my order, but once Serpentia were informed of this they were quick to resolve the issue with the delivery company and ensure my items got to me OK. Very impressed!”

Serpentia 5 star review on 9th July 2022

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“Very easy to order & fast delivery”

Serpentia 5 star review on 5th June 2022

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“Very good”

Serpentia 5 star review on 12th May 2022

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“Excellent service and I can’t wait to use the equipment!”

Serpentia 5 star review on 8th April 2022

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“Exactly as ordered, and a personal touch by way of a thank note, for using their service,would use Serpentia again”

Serpentia 5 star review on 31st March 2022

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“Excellent products good service and fast delivery will definitely order from again”

Serpentia 5 star review on 30th March 2022

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“The eardrops worked right away and the wee dog is very happy thank you”

Serpentia 5 star review on 29th March 2022

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“Super good service. Nice little kit made to take the worry out of ordering the wrong parts.”

Serpentia 5 star review on 19th March 2022

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“Excellent service and equipment, highly recommended”

Serpentia 5 star review on 10th March 2022

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“Quick and efficient service”

Serpentia 5 star review on 8th March 2022

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“Easy, good quality of service and quick delivery.”

Serpentia 5 star review on 7th March 2022

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“Had an excellent experience throughout after purchasing a thermostat and lamp for my daughters Crestie. Really good advice from Rod and delivery was super fast. wouldn’t hesitate to use again. Highly recommended. Thank you.”

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“I really like Serpentia. I've had lighting equipment, Vitamins minerals, books. Always well packaged with a personal note. Any issues do not hesitate to ask for assistance. I've had very few issues and those I have had, quickly resolved. Faulty equipment replaced and updated on postage delay, due to outside parties. Always very helpful. Very good vendor in my opinion.”

Serpentia 5 star review on 5th March 2022

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“Easy ordering, quick despatch.”

Serpentia 5 star review on 25th February 2022

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“Honestly this is one of my go to websites for anything reptile related, I have made several purchases and each one has been successful, well packed, working and with fast delivery.”