Serene Bathrooms Reviews

Name: Serene Bathrooms
Rating: 4.70

4.7 Rating 150 Reviews

96 %

of reviewers recommend Serene Bathrooms

Company Reviews

Metrics

Info

4.7

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Serene Bathrooms:

Online bathrooms specialists offering a beautiful range of frameless showers, Carron baths, bathroom furniture and accessories.

Visit Website

Email:

system@serenebathrooms.com

Location:

London, ,

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Serene Bathrooms 5 star review on 4th November 2024

R Cornish

Serene Bathrooms 5 star review on 23rd June 2016

M Warr

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company, customer care excellent too, and I would recommend them without hesitation. Delivery and packaging faultless.”

Helpful Report

Posted 9 years ago

“Excellent to deal with and product arrived swiftly.”

Helpful Report

Posted 9 years ago

“The shower tray was perfect, really easy to install. UK mail delivered it late with no explanation, which was a pain. Serene bathrooms service was great. I spoke to them a couple of times before I ordered and they were really helpful. A really good product at a great price. Thanks.”

Helpful Report

Posted 9 years ago

“The 900 mm screen wet room scree is exceptionally good value and appears in every respect to be very good quality. The instructions fitting could be improved to make it clearer which side of the support upright faces outwards and the terminology on the labels and those stuck on the screen should be consistent. Our new shower is fitted in the space originally occupied by the bath. The width available was 700mm but the adjustable tie that supports the outer end of the screen was too long had to be shortened. In view of the adjustment provided and the fact that there are probably a number of customers with similar width constraints, the modification should not have bean necessary. The seal that of the was given to me when visiting Serene and has now been fitted on the outer edge of the screen is good protection and looks very good. I would suggest that this moulding be made part of the screen accessories. I am very pleased to have been one of your customers. Peter Fowler”

Helpful Report

Posted 9 years ago

“Great service from Serene Bathrooms. really good price on the shower tray I ordered. Despatched within 3 hours of ordering ready for next day delivery (which should have been Friday). Unfortunately UKmail failed in their delivery. Received email from UKmail advising me that item had been delayed, I emailed UKmail asking for a reason in three separate emails, no reason was given. I emailed UKmail to say that it was poor customer service and that I should be first on delivery for Monday morning. Their response was that if I wanted a AM delivery the would cost more and I should contact my supplier. After 4 emails to Ukmail I gave up trying. Received the shower tray before 12 noon on Monday. I would use Serene Bathrooms again and recommend them they to my friends.”

Helpful Report

Posted 9 years ago

“Great product Great service quick delivery Will use again”

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Posted 9 years ago

“Good service, good product”

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Posted 9 years ago

“Hi , the shower screen i purchased was at a good price , of good quality and looks great now fitted . Excellent communication with technical staff who answered my questions , delivery as promised . Would recommend your company to others . Chris from Ashford .”

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Posted 9 years ago

“High quality products - look great installed. Packed well and delivered quickly. Excellent service.”

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Posted 9 years ago

“Good as always!”

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Posted 9 years ago

“Ordered a wet room glass door at a very competitive price, compared to others that I had been looking at.”

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Posted 9 years ago

“Although the 760 x 760 shower tray wasn't for me it was for my husband for work. He said it was so easy to fit and the drainage was a quick job too. The price was brilliant and the product itself was true to word. Delivery was next to none. Straight next day no messing and followed my delivery requirements. Would highly recommend this company to anyone! Super !”

Helpful Report

Posted 9 years ago

“Very pleased with the towel holder, excellent quality, could of been packaged in a more sturdy box though, when it arrived the box was damaged but luckily the towel ring not. Very happy with my purchase.”

Helpful Report

Posted 9 years ago

“Brilliant service. High quality goods well packaged and speedy delivery. Liked the little touches! Shower glass included a wiper for cleaning and some French chocolate. Great stuff.”

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Posted 9 years ago

“Delivery very prompt. The toilet roll holders are first rate and easy to fit.”

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Posted 9 years ago

“I ordered 3 Orca square towel rings and 3 Orca toilet roll holders. Extremely pleased with all of them and the customer service was second to none.”

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Posted 9 years ago

“Excellent company to deal with. Next day delivery and great prices. Will use again for next project. Thank you”

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Posted 9 years ago

“Excellent service. Serene were able to deliver 3 baths just before Christmas when others were unable to. Good price, a call to say when deliveries would be made.....and nice people to deal with. Give them a try.”

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Posted 9 years ago

“Great company to deal with and very fast free delivery would recommend .”

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Posted 9 years ago

“FANTASTIC SERVICE FROM START TO FINISH - THE SHOWER SCREEN ARRIVED WITHIN 24 HOURS OF MY CALL AND IT IS ABSOLUTELY PERFECT. I CONGRATULATE THE STAFF.”

Helpful Report

Posted 9 years ago

Serene Bathrooms is rated 4.7 based on 150 reviews