About Saturn Sales Limited:
Saturn Sales Limited sells a wide range of commercial refrigeration, catering equipment, air conditioning units, air heat pumps, pool heat pumps, commercial heaters, cooling fans and dehumidifiers. Saturn Sales offer friendly informative advice on all these products.
From my first contact with Howard and his amazing fast knowledge of all prices, through to completion of the order by John, and the excellent communication from John. This was one of the best distance consumer experiences I have had.
The products are as ordered with comprehensive instructions.
The only downside was an email glitch in which only emails from Saturn got through ,coupled with the poor service from the chosen courier ( no reflection on John ).
Overall I am very pleased .
As yet we are still waiting for delivery 3 working days after we were assured the item would be delivered. I could have had this item from alternative suppliers already so feel very badly let down by the poor service - possibly the courier rather than Saturn but it reflects badly nevertheless
This was our second purchase of a Mitsubishi A/C system for our offices from Saturn sales. Great advice on the phone again regarding unit selection and also the flexibility for us to return some wall brackets that were not required from the first installation to credit against the new unit.
It arrived very swiftly as before and is now awaiting installation.
Order arrived promptly but had a slight manufacturing problem, this was resolved with a phone call, without any fuss, and all is now good. Would definitely use again.
E mails were promptly answered with helpful impartial advice. Text contact regarding state of play of delivery from initial order being placed to a text giving you a 2 hour time window for delivery. A very helpfull to deal with, very professional.
JOHN AND HOWARD WERE VERY FRIENDLY AND HELPFUL , JOHN IS KINDLY ARRANGING FOR YOUR INSTALLERS TO ATTEND TO A PROBLEM FOR ME .
ON THE WHOLE VERY SATISFIED WITH SATURN
We recently purchased a refrigerated display unit from Saturn Sales. We were notified in advance of the delivery date and time. When the unit was delivered the delivery operative was very helpful, polite and professional. I will definitely purchase any further equipment required for my business from Saturn Sales.
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