Ricky® Reviews

Name: Ricky®
Rating: 4.83

4.8 Rating 550 Reviews

97 %

of reviewers recommend Ricky®

4.8

Based on 550 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Ricky®:

Ricky® is the UK's most exciting sex toy retailer proud to sell 100% rechargeable vibrators that guarantee guilt-free pleasure.

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Email:

care@ricky.com

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the vibrator , run out of charge on the 1st time of trying and won’t charge . Basically a runner ornament”

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Posted 8 months ago

“Can't use the device at all. It has been charging for ages but doesn't seem to work. There aren't any instructions that came with the box. Utterly useless.”

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Posted 1 year ago

“You sent my order to a different address!”

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Posted 1 year ago

Hello James, please could you reply to our e-mail? I don’t think we have sent your order to a different address but I'm very willing to investigate this for you. Tracey

Posted 1 year ago

“I haven't receive my parcel yet”

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Posted 3 years ago

Hi Ewelina sorry to hear you haven't received your parcel yet. I've just checked your tracking and can see it arrived on the Isle of Man yesterday. Drop e-mail us an e-mail and we'll be happy to help :) care@ricky.com

Posted 3 years ago

“I’ve had this rabbit vibrator for a few weeks now. The charger stopped working. This is my most expensive vibrator I’ve ever bought. You’re supposed to insert the charger perpendicular, which is so silly in itself. And it’s broken now; it won’t charge within a few weeks of having it. Very disappointed in this website and it’s products.”

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Posted 3 years ago

Hi Emma, we're really sorry to hear about the fault with your charger. Whilst faults are rare - they do happen - and Ricky will quickly address the problem. Next time just get in touch with us so we can help you out :)

Posted 3 years ago

“Still havent recieved it”

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Posted 3 years ago

Hi Alicia, Tom from Ricky.com here. I'm so sorry to hear you haven't received your order yet. Unfortunately some of our orders to the US are facing severe delays due to the Covid19 pandemic. I really appreciate your patience and do reach out to us if you don't receive it in the next week.

Posted 3 years ago

“, not enough power. Can’t get off on it at all”

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Posted 3 years ago

Hi Karianna. Really sorry for the delay. Our US orders are taking a little more time than usual due to the COVID-19 pandemic. I've checked your tracking and can see it is enroute. I promise it will get to you. Please do e-mail us if you need any further help!

Posted 3 years ago

“Did not receive package”

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Posted 3 years ago

Hi Ashley, Tom from Ricky.com here. I've just checked your order tracking and can see it arrived in the US at the weekend. You should receive it within the next few days. Apologies for the longer than usual delivery time - the pandemic has caused disruption to our international shipping. Do let us know if you need any further help.

Posted 3 years ago

“I ordered a chocolate egg with a surprise toy inside for my girlfriend for Easter. I got the product after Easter and it was just a toy in the box. Over priced vibrator that I could have gotten at the store for half the cost. Terrible service and false advertising.”

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Posted 4 years ago

Hi Corey, it's a shame you couldn't have reached out to us before writing this review. I've checked your tracking e-mail and can see your order is in transit to the US. Unfortunately deliveries are taking longer than normal due to the coronavirus pandemic. I'm sorry for the delay and I appreciate your patience. Best wishes, Tom

Posted 4 years ago

Ricky® is rated 4.8 based on 550 reviews