How would you rate
"Kept in touch with what's happening"
"Dawn at Redbows went above and beyond for us, delivering exceptional customer service at all times. She contacted me inside and outside of core hours which gave us the speedy response we needed to our queries. This allowed our order to be processed faster and we even received our order a few days prior to the set date. We are very happy with our product and the service we received from Redbows."
"Very friendly and efficient service. Excellent product delivered in a timely manner. All you could need really. Thank you Dawn!"
"Great communication and very prompt delivery. Very happy with the quality of the branded executive pencils."
"Did what they said they would"
"Dawn was so helpful from the word go. Cannot fault the service. Would use again. Highly recommended."
"Dawn Koffler is always happy to help. The product quality and price is great. thanks"
"Excellent customer service. I was able to discuss my requirements by phone and received a sample the next day. I ordered printed pencil cases as goodbye presents for the children in my nursery school and was delighted with the finished product from Redbows."
"Great communication, product and fast delivery"
"Fantastic personal service. The product was just what I wanted, high quality and delivered on time as promised. Can't recommend them enough."
"I ordered notebooks and pens. I was kept informed of the delivery date which was kept to, The product was also individually wrapped which makes it looks so much nicer."
"Services was efficient and friendly and the end product I received was exactly what I wanted. Well Done."
"Always available if I had a question to ask and delivered on time"
"They were pleasant to deal with and very speedy with organising and supplying the order."
"Loved the product, ordering was simple, great customer service from Dawn and delivery was very quick."
"Delivery of product in a very tight deadline"
"They sourced products requested even though they were not in the catalogue. I changed my mind about the wording prior to approval and this was not a problem for the design team.
The items ordered arrived quickly and are great."
"Lots of communication, transparent process, quick delivery, great results :)"
"I found the customer service excellent, but since I've been asked to review my experience I will say that when I compared the mugs ordered aganist the sample received (which I regret not doing immediately) they were not exactly the same as the sample received and some people have found faulty caps on the water bottles. So I suppose I might hesitate if wanting to place further orders."
Hi Emma, we are really sorry to hear about this experience - it's the first time in almost 10 years trading we have ever had a review like this. Sometimes problems do occur and we do the very best we can to rectify them and make sure that they do not happen again. I will ask Dawn to contact you to find out further information and see what we can do for you with these goods. Robin
"Fabulous service. Really helped us out with a last minute job. We will use again!"