Rebecca Udall Reviews

Name: Rebecca Udall
Address: George House, Derwent Road, Malton, United Kingdom
Rating: 4.89

4.9 Rating 439 Reviews

97 %

of reviewers recommend Rebecca Udall

4.9

Based on 439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Rebecca Udall:

We create extraordinary linens, tableware and homeware celebrating excellent craftsmanship, unique design and longevity. Eclectic yet considered style with a European sensibility, crafted to bring joy. Elevate the Everyday ®

Visit Website

Phone:

01904 439658

Rebecca Udall 5 star review on 30th July 2025

Anonymous

Anonymous // 01/01/2019

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“Discount code emailed to me as part of RU birthday promotion was not working at checkout, I contacted customer care on live chat and immediately spoke with Rebecca herself who advised to make purchase at full price and she would arrange a refund of the discount due, which I did. This was handled so swiftly and because it was Rebecca dealing with the transaction personally I was happy to go ahead. True to her word, everything went smoothly and my purchases were with me in good time. Cannot recommend this company highly enough, excellent customer service and beautiful quality product. I would definitely repeat buy from here.”

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“I’ve developed a bit of of an obsession with this online retailer. Everything I’ve purchased has been beautiful, postage has been prompt and the prices very much reflected in the quality of everything I’ve bought”

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Thank you so much for your review, Mira! I am so pleased. Rebecca x

“Very pleased.”

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Thank you, Jane. Rebecca

“Love the quality of your products and customer service was wonderful!”

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Thank you very much, Kayla. Best wishes,, Rebecca & team

“No problems with ordering and delivery. Arrived well packed and no plastic wrap used.”

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“A bit pricey, but to be honest - it is gorgeous. Really like it and hope to get another for my other bathroom in the future.”

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“Love the placemats, very easy to order and prompt delivery”

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“A very nice company to deal with, speedy and efficient despatch”

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“I love my green Elouise plates!! I had a couple of issues with bowls arriving broken, and the customer service was really wonderful - a person named Gayle helped out to make sure I got replacements and even included a little gift product for the trouble - she was a delight! I would definitely order more in the future - I love how the products are all handmade, and they feel really unique and beautiful.”

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Thank you very much for your understanding, Katie. I will let Gayle know. Rebecca x

“The most wonderful selection of products all so beautifully presented! Excellent quality, well packaged and prompt delivery.”

Rebecca Udall 5 star review on 13th April 2024

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“Absolutely beautiful product. Hugh quality. Fast delivery and beautifully packaged. Thank you 🙏🏻”

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“I bought the salt and pepper mill set for a present. It's later on this month but I know they'll love them. The quality is first class.”

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“Excellent on every level!”

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Huge thank you Nicola! Rebecca

“Purchased some beautiful bud vases for myself and another vase as a gift for my sister after seeing Leonora Smee do her Easter vlogs! Delivery was super quick and everything well packaged and just stunning... will definitely be back for more bits and bobs, of that I am sure!”

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“Pretty.. practical..”

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“This is the second order for bed linen I have placed. The quality is very good and good value for money”

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Thank you very much, Stephanie. I am really pleased you are happy with your orders. Rebecca x

“Lovely quality item, I've been searching for some Rattan chargers for ages, these are perfect, great quality and colours, fast delivery, would highly recommend”

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“Great wesbite experience and quick delivery. I have ordered a range of items and all have been high quality and as expected.”

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“I recently purchased a set of four Italian waxed linen placemats. They arrived beautifully packaged. I’m happy with how they look on my Easter table.”

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“Prompt and efficient from ordering to delivery. Quality of tissue holder is excellent - very stylish but also robust. Would thoroughly recommend”

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Rebecca Udall is rated 4.9 based on 439 reviews