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Quality Drainage Company Ltd Reviews

4.9 Rating 253 Reviews
99 %
of reviewers recommend Quality Drainage Company Ltd
4.9
Based on 253 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quality Drainage Company Ltd Reviews

About Quality Drainage Company Ltd:

Quality Drainage Company Ltd (QDC) is a family run drainage company offering high standard of services for your drainage needs including, emergency drain unblocks, drain cleaning, drain unblocking and drain repairs. We strive ourselves on giving 1st class workmanship with a personal service and are fully insured.

We cover all aspects of drainage not just unblocking drains but drain installations, drain excavations & repairs, drain preventative maintenance contracts and drain CCTV surveys. We also have the specialised equipment to clear blocked sani-flo wastepipes.

Although based in Bromley, Quality Drainage Company Ltd clear blockages in Kent including Croydon, Sevenoaks, Chislehurst, Keston, Biggin Hill etc and London including greater London such as Sydenham, Lewisham, Catford, Forest Hill.

Engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV surveys, Drain Lining and hold valid CSCS cards.

We are pleased to confirm that we are members of many accreditations including Trading Standards Approved with Checkatrade, Safe Contractor, Exor and Which? Trusted Traders.

Visit Website

Phone:

02082890190

Email:

mail@qualitydrainage.com

Location:

First Floor, Peills CourtyardBourne RoadBromley
Bromley
BR2 9NS

Write Your review

Anonymous
Anonymous  // 01/01/2019
Promised much but under delivered High-tec van promised much but their system is inflexible in dealing with anything other than a standard gutter arrangement. They use a long hose tube like a giant length hoover. One hoover width nozzle meant awkward narrower gutter access caused by tiles extending out slightly further over gutter could not be accessed. They do not use ladders to physically remove debris in 2 storey or over gutters which their hoover could not access. I was told bluntly that they had finished when I could clearly see gutter at ground floor eaves to porch was full of rotted leaves, and debris. They used short step ladder to access and physically move however after they left much debris from the gutter was left on the floor. Only after I pointed out incomplete clean to the lower gutter did they inform me that loose tiles with slightly longer overhang along one side meant they could not clean length of one side of 1st floor eaves gutter. I believe the real problem was the difficulty to access due to single storey extension kitchen beneath. Any plant branches in the gutter were left as this needed physical access to cut out, which they don't do. Overall disappointing.
Helpful Report
Posted 10 months ago
I am very sorry that you felt this way. I have investigated and can see that you were told on the phone and via email that we clean gutters using our Sky Vac system from ground level and that if there were any that cannot be accessed using this process then we will advise you on site to which you replied to the email confirming you accepted this. With regards to the loose hanging roof tiles, if we knocked these, they could have gone through glass conservatory and caused more damage so after a risk assessment it was deemed inaccessible. Our engineers took photos at the property which shows branches going through gutters into roof and they cleared what they could without wanting to cause more damage to the roof. It was recommended on our engineers completion notes that a roofer was needed and this was sent to you on your invoice. Unfortunately due to health & safety our engineers cannot use high ladders/scaffolding without the necessary correct equipment and staff and this would incur additional costs. If you would like to discuss the matter further with a manager please get in touch.
Posted 10 months ago
Quality Drainage Company Ltd is rated 4.9 based on 253 reviews