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Quality Drainage Company Ltd Reviews

4.9 Rating 238 Reviews
99 %
of reviewers recommend Quality Drainage Company Ltd
4.9
Based on 238 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quality Drainage Company Ltd Reviews

About Quality Drainage Company Ltd:

Quality Drainage Company Ltd (QDC) is a family run drainage company offering high standard of services for your drainage needs including, emergency drain unblocks, drain cleaning, drain unblocking and drain repairs. We strive ourselves on giving 1st class workmanship with a personal service and are fully insured.

We cover all aspects of drainage not just unblocking drains but drain installations, drain excavations & repairs, drain preventative maintenance contracts and drain CCTV surveys. We also have the specialised equipment to clear blocked sani-flo wastepipes.

Although based in Bromley, Quality Drainage Company Ltd clear blockages in Kent including Croydon, Sevenoaks, Chislehurst, Keston, Biggin Hill etc and London including greater London such as Sydenham, Lewisham, Catford, Forest Hill.

Engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV surveys, Drain Lining and hold valid CSCS cards.

We are pleased to confirm that we are members of many accreditations including Trading Standards Approved with Checkatrade, Safe Contractor, Exor and Which? Trusted Traders.

Visit Website

Phone:

02082890190

Email:

mail@qualitydrainage.com

Location:

First Floor, Peills CourtyardBourne RoadBromley
Bromley
BR2 9NS

Write Your review

Anonymous
Anonymous  // 01/01/2019
Work completed very efficiently
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Posted 1 month ago
Excellent, charming and professional care was provided very promptly. Would recommend the company highly.
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Posted 2 months ago
Excellent service and fixed the problem. Really easy to deal with and would recommend them.
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Posted 2 months ago
Honest, friendly and efficient, and good at explaining what they were doing, which was lining two pipes - one with root incursion and one that was cracked and crumbling. I hope I won’t need their services again, but if I do I won’t hesitate to call QDC - they’re excellent.
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Posted 2 months ago
Hi . I am so dissapointed with having no help from the profesionals. I was billed and left with an excisting problem with the words: keep an eye on it... Vey dissapointed customer
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Posted 2 months ago
I have looked into this and the completion notes that was sent to you do not say keep an eye on it - it explains that we found mud in manhole at front which was removed but flowed in different direction, at rear x2 gullys was grabbed out then tested, flows were restored but engineer noticed lots of holes and cracks at the rear inside the gully where wastepipe comes through, that it was all un-made at rear and in our opinion the water could be getting in here and that if further issues arise then further investigation was needed as no manholes evident and this was all explained and we did explain that it is a process of elimination. This was in August and we have not heard from you since. Obviously if you are still having problems we can arrange a free site meeting for the Director to come and have a look and see what he advises 02082890190.
Posted 2 months ago
I have used QDC a number of times and have always found them to be efficient and frinedly and at a reasonable price. Most recently, I recommended them to my inlaws to unblock a manhole. The drain was unblocked very quickly and the engineer made sure that all inflowing pipes were also clear and provided advice on how to keep them clear. Very happy to recommed QDC
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Posted 2 months ago
Good, efficiency and pleasant
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Posted 2 months ago
A very impressive and professional service throughout. I have had dealings with Quality Drainage Company Ltd on a number of occasions and I can't fault the service provided. I highly recommend this company.
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Posted 2 months ago
Thorough and very good, efficient service. Many thanks
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Posted 3 months ago
Your operatives were on time, in fact a little early. They were polite and well organised. They carried out the work efficiently and cleanly and we would have no hesitation in recommending them.
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Posted 4 months ago
really good company and affordable.
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Posted 5 months ago
I received very helpful advice, a detailed and comprehensive survey and effective, competent completion of the work required. I would have no hesitation using the company again in the future.
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Posted 5 months ago
Quality Drainage, are friendly, professional and well priced. I will recommend them and use them again and again!
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Posted 5 months ago
Efficient and friendly response to our drainage problem. Great timing and a very pleasing outcome.
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Posted 5 months ago
Great service. They came out at virtually nil notice.
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Posted 6 months ago
Promised much but under delivered High-tec van promised much but their system is inflexible in dealing with anything other than a standard gutter arrangement. They use a long hose tube like a giant length hoover. One hoover width nozzle meant awkward narrower gutter access caused by tiles extending out slightly further over gutter could not be accessed. They do not use ladders to physically remove debris in 2 storey or over gutters which their hoover could not access. I was told bluntly that they had finished when I could clearly see gutter at ground floor eaves to porch was full of rotted leaves, and debris. They used short step ladder to access and physically move however after they left much debris from the gutter was left on the floor. Only after I pointed out incomplete clean to the lower gutter did they inform me that loose tiles with slightly longer overhang along one side meant they could not clean length of one side of 1st floor eaves gutter. I believe the real problem was the difficulty to access due to single storey extension kitchen beneath. Any plant branches in the gutter were left as this needed physical access to cut out, which they don't do. Overall disappointing.
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Posted 6 months ago
I am very sorry that you felt this way. I have investigated and can see that you were told on the phone and via email that we clean gutters using our Sky Vac system from ground level and that if there were any that cannot be accessed using this process then we will advise you on site to which you replied to the email confirming you accepted this. With regards to the loose hanging roof tiles, if we knocked these, they could have gone through glass conservatory and caused more damage so after a risk assessment it was deemed inaccessible. Our engineers took photos at the property which shows branches going through gutters into roof and they cleared what they could without wanting to cause more damage to the roof. It was recommended on our engineers completion notes that a roofer was needed and this was sent to you on your invoice. Unfortunately due to health & safety our engineers cannot use high ladders/scaffolding without the necessary correct equipment and staff and this would incur additional costs. If you would like to discuss the matter further with a manager please get in touch.
Posted 6 months ago
I have used these guys whenever a drainage issue happens and am very pleased. All are polite and know what they're doing. They do what so many fail to: they come when they've said they'll come they do what they've said they'll do they charge what they've said they'll charge
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Posted 6 months ago
We were very pleased by the service we received from Quality Drainage. They responded promptly, arrived on time and did a splendid job, resolving the problem quickly and professionally. I have no hesitation in recommending this company.
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Posted 6 months ago
New soakaway installed. Quotes provided all along and respected. Punctual and reliable. Listened to customer's request. Gave options, explained everything. Cleaned the area before leaving. Respectful. Did a great job. Thanks a lot! Highly recommended
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Posted 7 months ago
They made time to come to a rather urgent blocked toilet. The service, help and advice given was excellent. Charged by the hour and all done within the hour at a very reasonable price.
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Posted 8 months ago
Quality Drainage Company Ltd is rated 4.9 based on 238 reviews