PVC Strip Doors Reviews

4.8 Rating 170 Reviews
95 %
of reviewers recommend PVC Strip Doors
4.8
Based on 170 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Not made to measure! I filled in the order form stating the size that I wanted and that I was face fixing my curtains. ( I was face fixing to the door frame)strangely the maximum overlap was cheaper than the partial overlap, so I ordered that. Order arrived ( no instructions or advice)and I went to fit. The track was too long! So I cut it down to size. I went to hang the curtains to find that rather than a drop of 1.77m I have a drop of 1.83m (with the actual curtain being 1.8m) The overlap was only 1 hook not the recommended 2 hooks ( for the maximum overlap that i bought) I emailed the company and after many emails I was told that (to them) that face fixing means on the wall above the lintel and they make the curtains longer accordingly. NONE OF THIS IS STATED ANYWHERE IN THE WEBSITE. After explaining my frustration, explaining that i could not fit to my ARCHED lintel (and, frankly, going around in circles) the last email said that, in my case I would need to face fix to my door frame but I would need to cut the track down! My exact complaint in my first email. There has been no response to my comments that I ordered a particular size and received a completely different size other than to say why they decide to change the size. There has been no offer to replace the curtains with the Correct size! The overlap issue/question has totally been ignored. Extremely frustrated as I bought a pair "made to measure" and will now have to cut size. If I wanted to do that I would have bought a cheaper pair and did all the work myself!
Helpful Report
Posted 4 weeks ago
Had two emails saying that the sales invocie would be sent when item shipped, being a company its crucial we have these documents. 7 days later and nothing has come to my inbox
Helpful Report
Posted 2 years ago
Hi invoice was went on the 25.6.2021 to paul.chilton@link-contracting.com @ 15.48 hrs , on the day the goods were dispatched. If you would like a copy sent to you, please advise your email address Kind regards Rebecca
Posted 2 years ago
PVC Strip Doors is rated 4.8 based on 170 reviews