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PVC Strip Doors Reviews

4.8 Rating 272 Reviews
95 %
of reviewers recommend PVC Strip Doors
4.8
Based on 272 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Order was delivered to the wrong site. Client really wasnt happy and we wasted a days wages. Please ensure this doesnt happen again. Paid for next day delivery so can we have a refund on delivery please.
Helpful Report
(PVC Strip Doors) - Posted 1 month ago
Hi Rohan, We’re very sorry for the inconvenience caused by this mistake. We’ve investigated why this order went to the wrong address and have ensured that it will not happen again. We've already arranged a refund for the difference in the carriage service following our conversation on Friday, but as a gesture of goodwill we are happy to issue a refund for the full delivery charge. The Kenfield Team
Posted 1 month ago
wasnt cut to the size I ordered so I had to spend time adapting the curtain to fit
Helpful Report
(PVC Strip Doors) - Posted 2 months ago
Fast service - However outrageously expensive carriage for a very small item we paid nearly £20 for this service
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Posted 1 year ago
Hi Steve, sorry that we didn't meet with your expectations for this service. Kenfield Team
Posted 1 year ago
Not made to measure! I filled in the order form stating the size that I wanted and that I was face fixing my curtains. ( I was face fixing to the door frame)strangely the maximum overlap was cheaper than the partial overlap, so I ordered that. Order arrived ( no instructions or advice)and I went to fit. The track was too long! So I cut it down to size. I went to hang the curtains to find that rather than a drop of 1.77m I have a drop of 1.83m (with the actual curtain being 1.8m) The overlap was only 1 hook not the recommended 2 hooks ( for the maximum overlap that i bought) I emailed the company and after many emails I was told that (to them) that face fixing means on the wall above the lintel and they make the curtains longer accordingly. NONE OF THIS IS STATED ANYWHERE IN THE WEBSITE. After explaining my frustration, explaining that i could not fit to my ARCHED lintel (and, frankly, going around in circles) the last email said that, in my case I would need to face fix to my door frame but I would need to cut the track down! My exact complaint in my first email. There has been no response to my comments that I ordered a particular size and received a completely different size other than to say why they decide to change the size. There has been no offer to replace the curtains with the Correct size! The overlap issue/question has totally been ignored. Extremely frustrated as I bought a pair "made to measure" and will now have to cut size. If I wanted to do that I would have bought a cheaper pair and did all the work myself!
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Posted 1 year ago
Had two emails saying that the sales invocie would be sent when item shipped, being a company its crucial we have these documents. 7 days later and nothing has come to my inbox
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Posted 4 years ago
Hi invoice was went on the 25.6.2021 to paul.chilton@link-contracting.com @ 15.48 hrs , on the day the goods were dispatched. If you would like a copy sent to you, please advise your email address Kind regards Rebecca
Posted 4 years ago
PVC Strip Doors is rated 4.8 based on 272 reviews