PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,081 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish very good thanks”

Helpful Report

“COWBOY OUTFIT .SCAMMERS. I attempted to purchase XGZ 3786 online for £44 about a week ago & found it impossible to get past the payment section as the proceeding screen confirming payment wasn't evident evan after 30 mins of the transaction . So a few days later I called to find a dead tone on their tel number. My suspicions arouse when trying the number 10 more times ... tried again & I finally hot an answer only yo be told by a very arrogant man I now must £99 for the same reg no . I said I will not be duped like this & will report them .. Sent email fir a manager to call me but they never did . Its not the price that angered me its the principle.”

Helpful Report

Hi Tariq, Thank you for your review. I'm very sorry to hear of your issues so I have investigated this for you. I can see that you spoke to one of my colleagues on Friday afternoon so I have traced your phone number from this. I can confirm that there has only been one attempt at you phoning us from that number, which was at 15.32. All the calls coming into us are shown and therefore I can only assume that you were not dialling the correct number, which is why it was showing as a dead tone. We have had hundreds of phone calls coming through successfully last week, with no outages on our phone system being reported. When you did speak to my colleague you were advised of the price of the registration but then proceeded to argue with my colleague, claiming that because you had a screen shot of the price from a week ago we had a legal obligation to sell at that price. That is not correct, which my colleague informed you of, but you then started to get aggressive on the telephone. The price is very clear on our website at £99.99 for that registration. We have not tried to dupe you as you have quoted - we are a legitimate business with thousands of happy customers. I can also see that you sent an email at 16.59 on Friday afternoon demanding that a manager call you immediately. I am very sorry that nobody has phoned you whilst the office is not manned and closed during the weekend, but hope that the above response explains and confirms the situation for you. Regards The Primo Team

“Fantastic service, extremely quick and great communication. The £20 paid for Primo to deal with the paperwork was worth every penny. Extremely happy😆”

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“Simple straightforward and easy. Thank you”

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“Cheapest and best on Internet very professional would highly recommend 👌”

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“I’ve purchased several personal plates over the years from Primo.. they have always been sensibly priced, and the transactions have been done easily, quickly and efficient.”

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“Brilliant service, fast, efficient, I totally recommend. I found my perfect plate on Tuesday evening, today Friday I have my plates on my car and fully registered with DVLA. Thank you PRIMO REGISTRATIONS!!! Amazing!!! Joanne”

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“Great service. I would highly recommend to anybody looking for a complete no-fuss service. Thank you so much.”

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“Purchased on the Wednesday. Plates arrived on Thursday and the transfer was completed on Friday! Incredibly fast turnaround and couldn't be more impressed. Communication throughout was also fantastic.”

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“Could not believe how fast this service is, unbelievable, very impressive.”

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“Excellent service very patient while car is been fixed would recommend”

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“Great service and very helpful Best price after a good search around at the competition too”

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“Easy process to choose a registration from a large portfolio, pay & place on a retention form. Very pleased with the whole purchase journey from start to finish, with SMS TXT & email confirmation at every stage of the process. Plates & documents arrived with days. Excellent service and thank you.”

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“New registration was dealt with professionally and efficiently. New plates arrived within two weeks of ordering. New DVLA certificate was received a few days later. Very satisfied and I would highly recommend this company.”

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“Great customer service dealt with me fast and efficiently”

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“Very good quick service, reasonable prices Good after service, as I had a few questions all done quickly and in simple details no hidden figures or details”

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“Brilliant service from start to finish, no hassle, super quick, I was very impressed - Thanks :-)”

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“They made it so easy and straight forward the all in one package does what it says they do it all for you would definitely recommend 10/10”

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“Absolutely fabulous to deal with. Everything done straight away and got my new plates in no time. Any communication was dealt with immediately and guys were lovely and helpful.”

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“Very professional. Whole process clearly explained and executed . Got plates at a great price too”

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PRIMOREG is rated 4.9 based on 8,081 reviews