PostSnap Reviews

Name: PostSnap
Address: Wilson House, 2 Lorne Park Road, Bournemouth, Bournemouth
Rating: 4.94

4.9 Rating 522 Reviews

99 %

of reviewers recommend PostSnap

Company Reviews

Metrics

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Price_selfbuild_journey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really disappointed, edited my photo on the website and approved it but when I received the confirmation email I could see the image hadn't cropped properly even although it looked fine when I ordered it. Emailed within minutes of receiving the email to get it corrected only to be told it had already been printed so I would receive it next day delivery. I didn't get it next day delivery and I have a photo I can't use. Won't be using again”

Helpful Report

Posted 1 month ago

“Awful product. Poor paper, poor colour, no narrative printed that I had included in the online order. I will certainly not be using Postsnap again!”

Helpful Report

Posted 1 month ago

“Led to believe Postsnap did next day delivery as advertised on their website. Then after spending time uploading and editing photos, on check out, the speediest delivery was 3-5 days.”

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Posted 2 months ago

“Rubbish quality - colour distorted”

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Posted 2 months ago

“Customer services is inflexible and the lowest level I ever seen, unfortunately.”

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Posted 3 months ago

“Really poor customer service. There’s no phone number to reach them if you have an issue like I did. My item was not delivered after choosing the Express delivery option as promised. No offer to resolve or to refund the difference between standard and express. I wouldn’t recommend.”

Helpful Report

Posted 5 months ago

PostSnap is rated 4.9 based on 522 reviews