PostSnap Reviews

Name: PostSnap
Address: Wilson House, 2 Lorne Park Road, Bournemouth, Bournemouth
Rating: 4.94

4.9 Rating 579 Reviews

99 %

of reviewers recommend PostSnap

4.9

Based on 579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PostSnap 5 star review on 3rd September 2025

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Anonymous

Anonymous // 01/01/2019

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“Excellent customer service! I received my high quality prints by express delivery after being upgraded by the team at Postsnap. The website is really easy to use and communication from the team was great. Highly recommended.”

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Posted 1 year ago

“Easy to use, good choices, value for money, quick delivery and excellent quality Will definitely use again”

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Posted 1 year ago

“I wanted some unique size prints which I have received. They are exactly what I wanted. Website easy to use and service and product great. It also feels good to support a small business!”

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Posted 1 year ago

“Ordered the Matt Polaroid style pictures Website easy to use. Quick delivery and great quality pictures. Thank you”

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Posted 1 year ago

“Was very pleased with my prints and good prices to, will definitely use again.”

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Posted 1 year ago

“Easy to order, great quality print and fast delivery.”

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Posted 1 year ago

“Excellent service Beautiful enlarged prints arrived of my sons recent wedding just as ordered. Would definitely use again and recommended to my friends.”

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Posted 1 year ago

“Excellent photo quality and given exactly what was described☺️”

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Posted 1 year ago

“The photos printed of my dog came out beautifully and fit my locket, would definitely buy from here again, fast delivery and great quality photos. Thank you Postsnap for printing a photo that will forever give me memories.”

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Posted 1 year ago

“Fantastic photos - Amazing quality. I ordered some photos following me having a newborn photoshoot of my little boy. I ordered multiple prints in different sizes, colour, black and white and the price and more importantly quality is fantastic. The delivery was very quick and I'm over the moon with them. I will definitely re use postsnap and will reccomend to family and friends. I have only not added photos to show as don't want my baby boys photos online. Thank you so much ☺️👍🏻”

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Posted 1 year ago

“This company does it the best. The quality of my photos was immaculate but the reason I’m writing this review is that they went the further step to ask me to correct a poor quality photo. It sent super quickly as well. All around perfect and would definitely order again.”

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Posted 1 year ago

“Fantastic prints! Delivered super fast. We’re very happy. Thanks so much Postsnap for a great service. We’ll definitely use you again.”

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Posted 1 year ago

“I ordered a 16 inch x 9 inch enlargement online the process was easy and the price was fair. The print arrived very quickly and packaged securely in a tough card tube. Iam delighted with the enlargement and will use Postsnap in the future.”

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Posted 1 year ago

“Easy and accurate custom ordering. Quick dispatch and delivery and high quality paper well protected in transit. Will order from them for any future custom poster prints. Thanks.”

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Posted 1 year ago

“Cannot praise this company enough, super helpful customer service and super speedy delivery. Well packaged and good quality prints. I have more to print and will definitely be returning to PostSnap.”

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Posted 1 year ago

“Ease of use on website, very good quality photos, delivered ahead of estimated time. Ordered a selection of sizes to fit a particular frame which looks great now its hung. Great job guys! Thanks.”

PostSnap 5 star review on 14th February 2025

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Posted 1 year ago

“Fantastic service, excellent quality prints, affordable and fast turnaround. Will be using again”

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Posted 1 year ago

“Amazing service, went out of their way to sort out a mistake I made when I initially ordered, then again were lovely when I thought a photo hadn’t been deluvered( it had it was my error!) Photo quality is amazing I’ll definitely use Postsnap again”

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Posted 1 year ago

“The production and the quality of the prints is second to none. I will always give my business because of this. Thank you.”

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Posted 1 year ago

“Really poor customer service. There’s no phone number to reach them if you have an issue like I did. My item was not delivered after choosing the Express delivery option as promised. No offer to resolve or to refund the difference between standard and express. I wouldn’t recommend.”

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Posted 1 year ago

We’re very sorry to hear you felt let down by our service. We do offer Express Tracked delivery, and when this option is selected, our courier and ourselves provide regular updates via email and text (where a mobile number is supplied). We also send dispatch confirmations directly from PostSnap so customers can follow their order’s progress through a combination of ourselves and our delivery partners. While we don’t operate a public call centre, our customer care team is available by email and text, and we’re always happy to arrange a call back if a customer prefers to speak by phone or if the matter is urgent. We’re also committed to resolving delivery issues quickly, including refunding postage where appropriate if the Express service does not meet the expected timeframe. We’re sorry this wasn’t the experience you had, and we’d encourage you to contact us directly so we can look into your order and make this right. Stephen PostSnap

Posted 6 months ago

PostSnap is rated 4.9 based on 579 reviews