Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,251 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,251 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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"A brilliant party for our 8 year old and 9 of his friends. Excellent communication from first enquiring about the party to the actual day of the party. Nice extra touches like sweets, t-shirt for the birthday boy and magazines for all the guests. Party host was lovely chatting to my children whilst setting up and took charge of the party as soon as the children arrived. Gaming tent was set up and put away quickly. Everyone has said what a great party it was! "

Pop Up Arcade 5 star review on 23rd May 2024

Katie

"The whole party from booking to the packing up was super smooth. Mike was a lovely party host. He had the kids all engaged and having loads of fun for the whole 90 minutes. My son and his friends all had a brilliant time, they had plenty of space in the party tent to move around and play different games with each other."

Pop Up Arcade 5 star review on 22nd May 2024

Amandeep

"Sam was a brilliant party host and managed to keep 15 kids fully entertained for the whole time - huge thank you Sam! "

Pop Up Arcade 5 star review on 8th May 2024

Sonia

"James was fantastic. Turned up in plenty of time to set up. We booked the tent which was perfect for the garden. He kept the children entertained for the whole 2 hours. He was very knowledgeable of all the games and helped the boys learn new skills. Perfect for a 10th birthday party. The boys absolutely loved it. Thank you. "

Tammy

"Mike was a joy to have hosting our 10 year olds birthdays party with 14 friends!\r\nThe boys all enjoyed various games with their friends and Mike was able to help the less skilled and manage their requests and keep the others entertained whilst waiting their turn. The sweets were very popular and so was the birthday boys chair! We hosted in our garage and it worked out perfectly in the poor weather we\u2019ve been having. "

Pop Up Arcade 5 star review on 3rd April 2024

Seldon

"Extremely pleased we chose pop up arcade for our son\u2019s 7th birthday party!\r\n\r\nCommunication throughout from the very first call was outstanding, Lewis was very helpful, patient and understanding.\r\n\r\nWe contemplated a gaming van but decided this would be far more convenient, it didn\u2019t disappoint and the kids loved it! A few parents were so impressed they also wanted to use pop up arcade for future parties.\r\n\r\nSam the games master was also fantastic, with setting everything up and giving his full attention to all 10 children, we couldn\u2019t have asked for more.\r\n\r\nWell played to the team, thank you! \ud83d\udc4d"

Pop Up Arcade 5 star review on 21st March 2024

Anonymous

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Anonymous

Anonymous // 01/01/2019

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Jessica

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“We had a great party with Pop Up Arcade, my son and his friends loved it! Great party host, boys entertained the whole time and didn’t want it to end! Thank you!”

Pop Up Arcade 5 star review on 13th September 2023

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Posted 8 months ago

Catrina

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“Communication beforehand was excellent, arrived on time. Lewis was an absolute star, interacting with all children, spending time with each of them, keeping them engaged and gave reminders for how much time was left so the children had plenty of warning. When one of the littlest ones got frustrated and had a meltdown, Lewis was quick to act and turned the frown into a smile in no time at all! He even joined in with the cha cha slide and ymca! (Requests made by the kids) I cannot recommend highly enough, and if you happen to get Lewis, you are in for a very easy and seamless party! All the children were raving to their parents and other children the next day at school about the epic racing battles, and a few have requested business cards. Even my introverted socially awkward teenage son got involved and had a great time! Thank you pop up arcade for a great time, and thanks to Lewis for being incredible and for going above and beyond”

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Posted 8 months ago

Louise

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“Great party for a bunch of gaming-obsessed teenagers”

Pop Up Arcade 5 star review on 26th August 2023

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Posted 8 months ago

Emma

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“Excellent service - straight forward smooth operation easy & stress free”

Pop Up Arcade 5 star review on 23rd August 2023

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Posted 8 months ago

Sharon

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“It was amazing, everyone loved it , couldn't believe that how great it was, so many consoles to play, we had a party for 20 special needs young adults and they thought it was fantastic, paid for extra half hour as they enjoyed it so much. Mich was absolutely amazing with them, and helped and encouraged them all. Can not recommend enough, parents asked about it as they thought it was brilliant. Thank you Mitch for making my 18 daughter have an amazing party. Best wishes Sharon and Abi”

Pop Up Arcade 5 star review on 11th August 2023

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Posted 9 months ago

Sarah

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“We had Pop arcade for our son’s 8th birthday in Essex. He only had his close group of friends over and they manage to cater for us with their smaller tent. Communication was great and they arrived an hour earlier to make sure everything was ready and set up in time. They made is so street free for us adults and we’re on stand by for the boys whenever they needed help. I would highly recommend. Thank you so much Pop up Arcade!”

Pop Up Arcade 5 star review on 6th August 2023

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Posted 9 months ago

Carina

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“Just want to say a massive thank you. I saw posts and it looked amazing but as a new customer was a bit anxious until Sam turned up. He arrived an hour before the start of the party which was great. My boy absolutely loved his gaming party yesterday. Sam was great with the kids, even putting up with the ball games outside 🙈😬 Everyone had a great time, the dads enjoyed getting involved as well. The communication before the party was amazing too. Will be recommending to everyone and will definitely use again.”

Pop Up Arcade 5 star review on 27th July 2023

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Posted 9 months ago

Filiz

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“Kids had so much fun. Families enjoyed a lot. I think you can organize a party with pop arcade not only on birthdays but at any time. I also think it is economical compared to other party venues. I highly recommend it to everyone.”

Pop Up Arcade 5 star review on 19th July 2023

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Posted 10 months ago

Tara

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“I was so impressed from start to finish with Pop Up Arcade. I had to cancel our original party on the day owing to a sick birthday boy and expected to pay the full balance. They were so kind and sympathetic and offered to move the booking with no additional charge. We finally had the party this weekend and my son and his friends had a brilliant time. Our host James Baker turned up in plenty of time, set up really quickly, and was great with the kids and kept them focused and helped them with the games. His recommendation of Goat Sim was very popular even though I thought it was bonker. All in all a brilliant day and I’d not hesitate to recommend.”

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Posted 10 months ago

Kirsty

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“Our Pop Up Arcade party was a huge hit with the birthday boy and has friends. Stress free for the grown ups. Really impressed with the communication from the moment of booking, leading up to the party and Chris, who led our party was professional, organised and polite throughout. We had 2 families asking for contact details to arrange their own Pop Up party!”

Pop Up Arcade 5 star review on 15th July 2023

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Posted 10 months ago

Melanie

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“A brilliant idea for my son’s 7th birthday party, the 3d virtual headsets were a big hit and it was very helpful having Chris there to advise and help with the games.”

Pop Up Arcade 5 star review on 12th July 2023

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Posted 10 months ago

Kerry

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“We had ours sons 10th birthday party - booked very last minute for that weekend as we had been cancelled on!! Arrived with plenty of time spare. Nicos made sure the boys all had fun , lots of enjoyment had by all!!! 10*”

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Posted 10 months ago

Kristy

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“We had pop up arcade for my son's 8th birthday party. We chose the 20 people party with the addition of the racing car chairs and an extra 90 minutes of gaming time. All of the children (including those who weren't even that into gaming) had a brilliant time. They all spent the whole time in the tent only stopping for snacks and cake. I would 100% recommend pop up arcade.”

Pop Up Arcade 5 star review on 5th July 2023

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Posted 10 months ago

Rebekah

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“Sam was a really good game master and made sure everyone had a go on the VR, which was very popular amongst the boys. Everyone had such a fantastic time and the birthday boy had the best party! The racing car and VR which was added on last minute was a real hit! Would highly recommend Pop up Arcade to anyone whose child is a gamer!”

Pop Up Arcade 5 star review on 2nd July 2023

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Posted 10 months ago

Sandeep

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“Pop Up Arcade does not disappoint!! My son and his friends had a fantastic time which was all made even more enjoyable because of James from Pop Up Arcade. James took care of setting up, providing the gaming experience and was really good at communicating with the kids. The experience from beginning to end was fantastic, booking online and adding extras was really simple. Pop Up Arcade were really easy to deal with and super helpful. Thank you to James and the team!”

Pop Up Arcade 5 star review on 21st June 2023

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Posted 11 months ago

Giles

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“Pop Up Arcade was brilliant. Booking was easy, contact with the company was efficient and the reminders they sent leading up to the party were reassuring. On the day Chris arrived exactly when expected and set everything up quickly. Our party of five 8/9yr olds were delighted with the consoles and games on offer. The ability to play so much as multiplayer was particularly good. Chris was great with the kids, knowing exactly how the controls worked in every game and explaining things clearly. At the end of the session, Chris was happy to wait until races/rounds were completed before bringing things to a close. He cleared everything away as quickly as it was set up. All in all, it was a faultless party and our sincere thanks go to Chris and the rest of the Pop Up Arcade team.”

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Posted 11 months ago

Claire

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“Highly recommend - a great party for my son’s 8th birthday. Chris was amazing, so lovely, polite and amazing with all the kids. The whole set up and pack away was seemless, we will see you again next year! Thanks for a great party!”

Pop Up Arcade 5 star review on 15th June 2023

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Posted 11 months ago

Hayley

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“What a brilliant day! So good, we had to extend the party twice!!! Chris was amazing with the kids and i could have asked for more from the company! My daughters 10th party was a HUGE HIT !!”

Pop Up Arcade 5 star review on 11th June 2023

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Posted 11 months ago

Alison

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“From first contact right through to the party, amazing! Quick response to emails, accommodated a time that wasn’t available on their website and super easy to book! The party itself was fantastic, the kids loved the tent and the games master was great with the kids. Couldn’t have asked for more! Would highly recommend and will definitely book again in the future.”

Pop Up Arcade 5 star review on 7th June 2023

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Posted 11 months ago

Nat

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“Fantastic party. Great set up and happy to help whoever needed it. Would highly recommend to anyone!”

Pop Up Arcade 5 star review on 31st May 2023

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Posted 11 months ago

Louise

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“Prompt, fun and my son loved his retro/gaming moving a way party. It gave him special memories hanging out with his friends. Thank you!”

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Posted 11 months ago

Victoria

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“Great experience, would highly recommend!”

Pop Up Arcade 5 star review on 10th May 2023

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Posted 1 year ago

Rose

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“15 very excited seven year olds at a gaming party...I am not sure how Emma managed to keep them all so happy for 90 minutes but she did! We booked the girls party bell tent and it really looked fantastic with lots of space for the kids to game. This is our third time using pop up arcade and it's always been a fantastic experience! Customer service is very responsive and helpful and it was easy to change the date of the party when I needed to.”

Pop Up Arcade 5 star review on 9th April 2023

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Posted 1 year ago

Shauna

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“We hired pop up Arcade for my son's 8th Birthday. Him and his friends had an amazing time. We hired the gaming tent for the back garden, it was fab, all the different consoles and games the kids could play went down an absolute treat. Mitch was so good hosting the party, I didn't have to do anything, just sort the food out , it took all the stress out of the party. Would definitely have a gaming party again. Thankyou.”

Pop Up Arcade 5 star review on 5th April 2023

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Posted 1 year ago

Elise

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“This was our second Pop Up Arcade party at our house. Last time was a big party in the garden in a tent, and this time was a smaller party in the living room. Both super fun, and Pop Up took care of all the set up and breakdown, so I could just focus on my birthday boy and guests. My gamer-crazed son had the best time playing favorite games and trying out the VR with his friends. I definitely recommend.”

Pop Up Arcade 5 star review on 22nd March 2023

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Posted 1 year ago

Nicole

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“My son and his friends really enjoyed his party. The host Josh was great. Thanks”

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Posted 1 year ago

Natasha

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“I booked a virtual reality party for my 11 year old girls birthday and really did not know what to expect or if I had made the right choice. The party organiser was excellent 😀 was so organised and interacted perfectly with the girls which I was a bit worried about as they were quite loud all together in a small space! He was brilliant and got them all the patient while he made sure everyone was set up. They had a brilliant time! I will definitely be booking for my sons birthday as he was very jealous 😂”

Pop Up Arcade 5 star review on 16th March 2023

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Posted 1 year ago

SHEEBAA

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“The whole experience was just outstanding. We had this in the house and the children loved it. They could not stop speaking about it the next day. To me from meeting the host to finishing up it was outstanding. It was catered for all the children and the Games Host knew what the children wanted and what they could have. I felt relaxed as a mother knowing they were looked after.”

Pop Up Arcade 5 star review on 15th March 2023

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Posted 1 year ago

Sue

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“Hi Kyle We’ve used your company for awhile now and always you are so professional, patient with our students and generally just brilliant!! So a big thank you to all the te. You’re amazing!”

Pop Up Arcade 5 star review on 22nd February 2023

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Posted 1 year ago

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“It was an excellent event and organisation. My son and his friends had an amazing birthday party. The host was very helpful and he was really kind! We will recommend the Gaming party to all of our friends. Thank you for making us an unforgottable afternoon!”

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Posted 1 year ago

Pop Up Arcade is rated 4.9 based on 3,251 reviews