“Having been messed about by a competitor recently makes me realise how good Plumbworld are.
Prices are competitive to the point there is no need to shop around. Delivery is quick and service on point.
A pleasure to do business with.”
“I ordered the wrong shower pump, realised my mistake and called the company. The correct pump was identified, ordered and the staff member sorted the problem with after sales and then I was transferred to another staff member who had all the information to hand and arranged collection of the wrong pump when the new pump was delivered. A full refund of the cost of the wrong pump was made within a few days of its return. A smooth, stressless transaction only let down by DHL’s failure on its Next Day delivery service! This was not Plumbworld’s fault.”
“Ordered a new toilet, sink and vanity unit.
All arrived well packaged and extremely quickly. Really pleased with the quality of the goods and communication regarding the order.”
“From experience I trust what you stock will be good quality and good value . I also know you’ll deliver rapidly and use a good delivery service who are sensible re leaving items in a place that seems safe .
Thank you your very customer centric service .”
