“Unfortunately I had to return a bath panel as the size was incorrect, this was arranged with no fuss, no extra charge to me as the item was returned in the same condition & still in original wrapping, nevertheless my money was credited back to my account very promptly with email updates to say what the process was. I did not have to chase for anything, excellent service!”
“Customer service quite good when something goes wrong but it shouldn't have come to that, items should be delivered in a good condition, I di believe that it isn't ghe fault of plumbworld but the couriers that get are using”
“Purchased on behalf of an elderly disabled neighbour, to replace a very old similar model shower unit. Virtually a direct replacement with no "making good" required. Very happy neighbour.”
“Brilliant customer service with a customer focus. Easy to contact by phone and will do everything possible to help. Free delivery on date to suit customer. Range of prices to suit most pockets.”
“Excellent service & very reasonable prices on a wide range of stock. I was kept informed all the way with delivery dates.
Would I recommend - yes I would”
“Great price. Ordered online which was very easy
They kept me informed on my delivery date so I could also track it.
My fire was delivered on date and time very well packed 👍”
