“Ordered a spare part for a plinth heater having spent a long time verifying that it was the correct part. The part listed on the website matched the make, model and version of my heater. When the part arrived it didn't fit and was obviously never going to fit so was not accurately described on the website.
PlumbWorld wouldn't help me with a return or refund and instead sent me to the supplier. Nearly 3 weeks later and I'm still chasing up a refund and had to argue that I shouldn't have to pay postage to return a part that was not as described. I returned the part unused, still in its original packaging and have only been given a partial refund. The part is still incorrectly listed on the website.
Pretty abysmal service all round and I won't be using them again.”
“I ordered a LED mains bathroom mirror, ordering online was easy, the item was delivered in time and it us now in my bathroom lovely. The item was well priced and is good quality.”
“Fantastic service from start to finish. I had to add things and change items on my order and the girls who I spoke to were brilliant at sorting it all out for me. Would definitely use again”
“Rangemaster tap most competitive price I could find. First delivery had problem, customer service second to none, sorted straight away new delivery next day excellent service”
“I was very happy with the service i received from plum world they were very helpful from start to finish and the delivery was so quick and the product was top quality,very satisfied customer.”
