“My order was dropped off and the delivery note thrust at me for signing without being given time to inspect the good which came wrapped in two boxes on a pallet, the driver then got straight back in his van and drove off without any offer of help. I’m 75 with a heart condition and had to manage unpacking and getting these very heavy items into my home on my own.
The driver told me he didn’t have any tools to get the boxes off the pallet and when it told him I had some he said he would get in trouble if he took the pallet back.
In other words he couldn’t wait to get away.
The whole delivery procedure wants looking at.”
“Ordered a complete rain shower, it was delivered within a couple of days, price was very competitive as for product quality, I can't comment as I've only just fitted it, but all seems Good, will definitely use plumbworld again.”
“Great service. Toilet arrived damaged and was promptly replaced 3 days later. Very good quality product. Also ordered a bathroom cabinet and again, fast delivery, well packaged and great quality.”
“Great toilet and delivery was quick. Unfortunately the cistern didn’t arrive but having contacted customer services they quickly rectified and delivered the item. That’s the customer service you want 5 ⭐️’s.”
“My purchase was much cheaper than others. Delivery was quite quick and free. Some screws were missing from the package, but this was dealt with very quickly by the excellent customer service team.”
