“Very happy with the black towel rails and toilet roll holders. Quick delivery, good price and the quality, was actually way better than I expected. In fact, they were amazing quality for the price.”
“Good selection of products, called to ask about a bath that was out of stock, so much nice customer service. It’s rare these days that a telephone agent is actually happy to do their job and help customers - the young(ish) man I spoke to explained when the bath might be back in stock and even recommended a similar model in case it doesn’t come back. Lovely service would happily use again.”
“I recently bought a toilet seat from Plumb world.
It arrived very quickly, and was really good quality at a very competitive price.
Unfortunately it wasn't the right fit (not their fault... It is an unusual pan fixture) and I had to return it.
The returns and refund policy was very easy and straightforward, no quibbles and no hassle.
Also great communication from them all the way through the entire process.”
“When I bought a wrong goods initially they were happy to take it back and and help me to buy the right goods. Kept me informed all the time of what is happening with my order. Delivery and pick-up was very prompt.”