Perfume Oasis have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Fantastic! Great price, authentic product, super customer service.
”
- Christopher P
“
Quick delivery, great price, good product.
”
- Ebony C
“
Fast delivery, genuine perfume, good price.
”
- Ethan M
“
Fast delivery, authentic perfume. I will definitely order again.
”
- Mustafa A
“
Quick delivery, genuine product. What else you need?! Thanks.
”
- Ian F
“
Perfect! Quick delivery, authentic product.
”
- Ellie S
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
Not delivered to my address. ‘Left safe’. Still awaiting a refund a week later.
”
- Matt K
“
It has been a month now since original purchase and although they have received a return 11 days ago refund still has not been processed.
”
- Karolina P
“
Quick delivery, excellent customer service, genuine perfume.
”
- Lee P
“
Genuine perfume, super quick delivery, excellent customer service.
”
- Sebastian L
“
Fantastic service. Highly recommend this company.
”
- Chloe T
