Perfume Oasis have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Quick delivery, great price, good product.
”
- Ebony C
“
Fast delivery, genuine perfume, good price.
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- Ethan M
“
Fast delivery, good price, great item.
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- Charlie M
“
Super fast delivery, excellent customer service. I love the perfume 😍
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- Lidija G
“
Quick delivery, authentic perfume.
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- Fergal O
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I received my product next day, very fast delivery.
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- Sheylia B
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
Not delivered to my address. ‘Left safe’. Still awaiting a refund a week later.
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- Matt K
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It has been a month now since original purchase and although they have received a return 11 days ago refund still has not been processed.
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- Karolina P
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Super fast delivery, excellent customer service. I love the perfume 😍
”
- Lidija G
“
Great customer service, my problem was solved very quickly. Genuine products, great prices.
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- Sam B
“
Great customer service! Quick delivery! Excellent product!
”
- Catherine M
