Perfume Oasis have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Free delivery and fair price for acqua di gio aftershave.
”
- Joe N
“
I ordered Guerlain Abeille Royal serum.
It wasn't cheap, but the best price around.
The serum is indeed original Abeille Royal, I've used this serum everyday for the last 4 years.
”
- Liz H
“
Best price online, genuine article
”
- Laura S
“
Good website and delivery
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- Heather C
“
Thank you very much Perfume Oasis
It is not easy to find this perfume, genuine perfume and free quick delivery.
Hope you keep it up !!
”
- Leona R
“
Free delivery and fair price for acqua di gio aftershave.
”
- Joe N
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
I received the incorrect order. Emailed and was sent a prepaid returns label. After I returned the item I then enquired last week as to whether I was getting the correct order posted to me and have not received a reply as yet nor have I received a refund. Won't order from here again. Total lack of communication and I have no idea what is happening. Will escalate with PayPal tomorrow.
”
- Anonymous
“
Not delivered to my address. ‘Left safe’. Still awaiting a refund a week later.
”
- Matt K
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It has been a month now since original purchase and although they have received a return 11 days ago refund still has not been processed.
”
- Karolina P
“
Just what I wanted amazing service and delivery thank you
”
- NATALIE H
“
Outstanding delivery speed and aftersale service
”
- Philip M
“
Fast efficient service. Perfume smell is stunning
”
- Mia G
