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Pension Access Reviews

4.8 Rating 568 Reviews
98 %
of reviewers recommend Pension Access
Read Pension Access Reviews

About Pension Access:

Pension Access is a pension advice specialist and will help clients make the right decision about their pension.

Phone:

0800 009 3388

Email:

adviseme@harbourrockcapital.co.uk

Location:

Affinity House, Beaufort Court,,
Sir Thomas Longley Road,
Rochester
Kent
ME2 4FD

Anonymous
Anonymous  // 01/01/2019
from my very first call, until the moment with all the considerable work I had received I completed my transfer Portifina have exceeded all my expectations. With all the negative bad press around pension specialist companies, Portifina shine out as true ambassadors of all that is good about the other more professional end of the industry.I cannot give enough praise for the work that was carried out on my behalf. Each member of staff that I was in contact with showed the same professionalism as the other. In a world of mediocre service, Portifina show how customer service should be delivered. 10/10 I will and already have recommended Portifina to friends and close family.
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Posted 8 years ago
From start to finish Portafina have been not only professional but very friendly and honest. The transferring and setting up of my New Pension scheme was done at my pace with Portafina understating my needs due to illness.
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Posted 8 years ago
The service was fantastic, they helped me understand the process. Every time I had a question they helped me by dealing with the other pension company for me. I would recommend this company to anyone who wants to get their pension out. What I loved the most is the honesty each member of staff gave me. They never fobbed me off once.
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Posted 8 years ago
i was happy with the way portafina dealt with my pension release, at first i thought it was a scam because portafina contacted me and i had never heard of them . after a few checks i found it to be a real company so i went ahead with my claim.
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Posted 8 years ago
I must say I was very pleased and impressed with the straightforward communication and personal attention provided by PORTAFINA in my recent pension transfer. Understanding Pensions are normally a very daunting subject for the layman, but PORTAFINA explained everything in detail that was easily understandable and always very very helpful and knowledgable whenever I phoned for updates. My main pension fund from a previous employer was locked away with trustees that provided very little information and were very slow on communications. Also the conditions were very restrictive and didn't allow me flexibility on choices to to with my investment. With PORTAFINA I feel that I am now in control and much more aware of my pension options. I also am happy with the knowledge they are making my pension fund work hard and have an interest in getting me the best returns ongoing. I feel safe that my pension is now in the safe hands of PORTAFINA. Yes it did take several months to sort out but this was mostly down to slow communication and lack of cooperation in a timely manner by my previous provider. All in all I am very happy with PORTAFINA and wouldn't hesitate recommending them.
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Posted 8 years ago
I am totally satisfied with service I received from start to finish
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Posted 8 years ago
Excellent service from start to finish, paperwork easy to complete, good advice about pension choice and kept in touch with at each step of the way.
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Posted 8 years ago
Overall I have to say I'm very satisfied,few small hiccups at the beginning but once these were addressed they have been very good at giving me updates on the progress of my pension. I would highly recommend them
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Posted 8 years ago
Professional is what I would say. Understanding that the hold up with the money is not my fault has been made very clear to me. I am confident we will soon come to a conclusion and I will see my pension.
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Posted 8 years ago
Yes I was very impressed with the service that I received from you
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Posted 8 years ago
I was sceptical at first but,after my phone appointment ,my fears were proved unfounded as I was taken step by step through the process and had it explained to me thoroughly,every question was answered and everything was backed up in writing ,the process was made easy,a joy and everything I was told ,happened ad I was told ,very pleaded and would recommend Portafina to anyone *** \n\n\n\n\n\n
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Posted 8 years ago
Very professional company.
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Posted 8 years ago
The professional manner from all concerned made dealing with Porafina a pleasure. They helped amalgamate my previous pensions and the Tax-Free sum received couldn't have been more welcome.
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Posted 8 years ago
I was very happy with the service I was given from the start and all the way to completion. I was kept informed at all stages of advising and setting up of my pension.
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Posted 8 years ago
Portafina handled the whole thing. They were very professional polite and courteous. I'm security was paramount and never compromised. They handled difficult pension providers with constant pressure and got me my money in full, within a reasonable time.\n\nOverall 10/10 first class service.\n\nKind regards\n***
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Posted 8 years ago
I was very impressed how all staff were friendly and very easy to talk to and would recommend them to any of my friends
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Posted 8 years ago
I cannot recommend and praise Portafina enough -they handled my case in the most professional and friendly manner. I needed to draw down some pension benefits urgently for a sensitive situation at home with my dear mother. Portafino ;and I especially wish to thank Jack who dealt mainly with my case; showed great care, sensitivity and brilliant communications throughout all the months.I finally received my settlements and this had such a great effect on my family and I felt I could contribute to improvements for my dear mum in her home.Thank you so much everyone at Portafina!!Look no further than this caring and efficient company for handling your financial situation in the pensions area.
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Posted 8 years ago
PORTAFINA ***.\nPortafina are an excellent company. Very professional from start to finish. Nothing is too much trouble. \nWhat was told to me in my experience of transferring a pension happened exactly as I was told. This made me feel\nvery comfortable. And when the forms arrived they were clearly marked where I had to apply necessary details in order to make the process quick and easy.
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Posted 8 years ago
I found the experience of dealing with Portafina so smooth and efficient and the advisers were excellent and very professional. I would recommend Portafina to anybody. Iain MacDonald Benbecula
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Posted 7 years ago
Hi Iain, thank you for your kind review. I'm really pleased you were happy with our service.
Posted 7 years ago
Very happy with the service I received from Portafina found the staff very informative and helpful Thank you
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Posted 7 years ago
Hi Majella, thank you for your great review. I'm really glad you were satisfied with our service.
Posted 7 years ago
Pension Access is rated 4.8 based on 568 reviews