Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,586 Reviews

72 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear Shoes:

The finest footwear and accessories since 1976.

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 2nd May 2025

Anonymous

Pediwear Shoes 5 star review on 15th November 2022

Mr C

Pediwear Shoes 5 star review on 25th October 2022

Mr N

Pediwear Shoes 5 star review on 12th September 2022

Mr A

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When a pair of Sargent brogues became squeaky after very little wear and a very short period, Pediwear were able to take them back and ensure a rebuild and they are now excellent. And when I have ordered cleaning materials from Pediwear, the items have always come quickly and safely.”

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Posted 9 years ago

“Great customer service in the shop and then delivery came quickly. No problems or hassles.”

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Posted 9 years ago

“Shoes arrived on time and were exactly as described.”

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Posted 9 years ago

“Very good shopping !”

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Posted 9 years ago

“Great price, fast shipping!! A+++”

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Posted 9 years ago

Dear Customer, Thank you for your kind comments which indicate that you were very happy with our service, As customer service is of the highest priority to us, we wondered what we might improve, to achieve the 5th star we continually aim for. Kind regards Brian Pediwear

Posted 9 years ago

“Good price, great service”

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Posted 9 years ago

Dear Customer, Thank you for leaving a kind review. We wondered whether you dropped to 4 stars because your shoes didn't arrive within the 4-6 working days you were advised. Our records show that the order was despatched in time to achieve this. Please let us know if this was the case, or whether it was any other matter that we might improve on to achieve 5 stars. Kind regards Brian Pediwear

Posted 9 years ago

“Very happy with the customer service they provide, quick response and fast delivery.”

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Posted 9 years ago

“Brilliant and fast support. Good prices and a wide supply”

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Posted 9 years ago

“Purchased high-quality Cheaney chukka boots for a very fair price, and received the boots vey quickly!”

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Posted 9 years ago

Dear Customer, Thank you for your kind email. Our aim is always to provide good service and quality footwear at a competitive price. We are pleased to hear that we achieved all three! Hopefully we will hear from you again. Kind regards Brian Pediwear

Posted 9 years ago

“I received my item very well, I'm satisfied. and Thank your helps.”

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Posted 9 years ago

“Broad choice and fast shipping at very acceptable prices.”

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Posted 9 years ago

“Great product selection but some of them are not in stock and the waiting time can be couple of weeks... Information about product availability - even at manufacturer level - should be communicated when placing the order. Outside of that, quick delivery, good customer service and the product are very good quality”

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Posted 9 years ago

Dear Customer Thank you for your review - we are pleased to hear you appreciate the choice we offer. In order to offer this choice we offer styles which we believe to be available from the manufacturer at short notice - usually within 24 hours to a week. Most of our customers appreciate the choice this gives then, and the slight delay for some styles is often not even noticed. We try to keep our website as up to date as possible, removing styles which are no longer available. Unfortunately there is no method by which we can show availability at the manufacturer at present. However, our advisers are available via live chat, telephone and email - so if you have an enquiry about availability please do not hesitate to contact us before ordering. Regards Mike

Posted 9 years ago

“Incompetence, sending the wrong shoes after failing to tell me that the ones I had ordered were no longer available, and then requiring me to arrange for the return of these shoes at my cost in order to extract a refund from these tight fisted muppets. Never again - horrendous, condescending and lazy would sum up my view, Stephen Bentley offers the worst customer service of anyone I have ever had the misfortune to engage with.”

Helpful Report

Posted 9 years ago

Dear Customer Thank you for your review. I was very concerned to read about your views on our customer service - which is very important to us. I have taken some time to read through the correspondence and speak to Stephen about the matter. We are very sorry that we sent the wrong shoes to you. I can only imaging how frustrating this must be. Stephen has already explained the circumstances surrounding this mistake - and although it was very unusual ultimately it was our fault and we should have done better. I was quite relieved to read Stephen's email to you which was apologetic and explained circumstances. Not only did he apologise for the mistake he was also very apologetic about the fact that you would need to repackage and return the shoes to us. He also offered a sum to compensate you for your inconvenience. It is my impression that whilst you were understandably frustrated at receiving the wrong shoes, it was the misconception over the return which caused the most consternation. You were under the impression that we could simply advise DHL to come and package and collect the parcel. You have interpreted our failure to do this as poor customer service. Unfortunately, it simply is not possible for us to do this. Whilst we certainly were a little surprised at your objection to having to return the parcel yourself, we would not dream of denying you such a service if it was open to us - particularly for an incident where we were at fault. It might be interesting for you to consider that since 1999, you are only the second customer who has objected in this way when asked to return a parcel. In conclusion I apologise again for sending you the wrong shoes and the inconvenience this has caused. We certainly never set out to upset our customers but errors do occur and we endeavour to resolve these as quickly and seamlessly has possible. Having looked into this matter in detail I cannot agree with the polarised negative view you have portrayed. However we remain sorry to have lost you as a customer. Regards Mike Small Pediwear

Posted 9 years ago

“Good shoes at a good price.”

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Posted 9 years ago

“Delivery was right on time and my Tilley winter hat did not disappoint.I bought my first hat on holiday in Canada and didn't buy the winter version.So I was pleased to get it from you at the best price available.Well done!”

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Posted 9 years ago

“Quick response,fast Shipping,, item received exactly like picture”

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Posted 9 years ago

“Had to wait a while for my order due to issues with manufacturer, but was kept reasonably well informed with updates on progress”

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Posted 9 years ago

Dear Customer Thank you for your review. We are sorry about the delays but pleased to hear that we were able to keep you informed during this process. Please do not hesitate to contact us regarding availability if you are considering an order in future. We hope to be of service again soon. Kind Regards Mike Small Pediwear

Posted 9 years ago

“The Pediwear website is informative and easy to use. The ordering process is straight forward. I received the shoes in a reasonable amount of time given they were coming to New Zealand. There was some slight damage to the box - which did concern me as if they were unsuitable they needed to be returned in a saleable condition - but perhaps the slight damage would not have been an issue. Fortunately they didn't need to be returned - and are fantastic. Having a lower cost/free shipping option was a real bonus - and is something some rivals do not offer.”

Helpful Report

Posted 9 years ago

Dear Customer Thank you for your review. We are pleased to hear that you are happy with your purchase and with our shipping offers. Getting the parcel to you undamaged is our responsibility - so if there had been a need to return it in a damaged condition you would not have been liable for any damaged caused. We are sorry that this happened on this occasion but we have sent many parcels to New Zealand and the vast majority all arrive perfectly intact. I hope we can be of service to you again soon. Kind Regards Mike Small Pediwear

Posted 9 years ago

“Nice price and high efficiency”

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Posted 9 years ago

“Great quality, good price - on time delivery”

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Posted 9 years ago

Pediwear Shoes is rated 4.9 based on 6,586 reviews