Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,585 Reviews

72 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear Shoes:

The finest footwear and accessories since 1976.

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 2nd May 2025

Anonymous

Pediwear Shoes 5 star review on 15th November 2022

Mr C

Pediwear Shoes 5 star review on 25th October 2022

Mr N

Pediwear Shoes 5 star review on 12th September 2022

Mr A

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent services…”

Helpful Report

Posted 9 years ago

“First good price, second very good contact by e-mail, third I ordered 2 pair of shoes to test the size and the money back has been very quick thanks a lot”

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Posted 9 years ago

“Great online purchasing experience always with Pediwear. Have purchased many times over the years online from them. Customer service is always prompt and delivery fast.”

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Posted 9 years ago

“Quality and classic shoes”

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Posted 9 years ago

“Shoes arrived quickly and in good condition.”

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Posted 9 years ago

“Great shoes delivered on time”

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Posted 9 years ago

“All items arrived in perfect condition”

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Posted 9 years ago

“Great price and good service to the Netherlands.”

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Posted 9 years ago

“Worst customer service ever”

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Posted 9 years ago

I note with regret your review - I am very sorry to hear how unhappy you are with regards to this matter. Customer satisfaction is very important to us and we endeavour to exceed expectations whenever possible. I think there were some areas we could have done better with your order - though I have to confess that I cannot find evidence of 'the worst customer service ever'. I note that on the 1st of December we sent you an email advising you your order would take up to 12 working days. We were extraordinarily busy at this time – we found ourselves unable to meet the delivery times we advised in the days following your order. Some of this was due to being extra busy, but we also experienced unexpected staff absence from key personnel. It is very difficult for a small business to adapt to such unexpected staff issues. However, I note that at 12 working days we despatched your order with a revised delivery date. I accept it would have been better if we had given you a more accurate delivery date. We know how important accurate delivery dates are to customers, so please do accept our apologies that this part of your experience was not up to our usual high standards. With regard to the shoe tree, as we advised, our own records show that the shoe tree was included – we have to weigh all our parcels and the weight shown for your parcel indicates that shoe trees must have been present at despatch. I would note that we have offered to replace the shoe trees without any question - partly in view of delays with your order we decided against investigating the matter. We find it difficult to understand that you should retain such a low opinion of us given how this matter was dealt with. With regard to your reasons for returning the shoes it is our firm belief that they are not faulty - but whilst we do not think that these shoes warranted return we have accepted them and offered to replace them without charging for outgoing shipping. Again, I find it puzzling that our customer service should be rated so low on this basis. I hope you will accept our apologies regarding the initial delays and perhaps you might reconsider our position in relation to the return. We hope to hear from you regarding the replacement. Regards Mike Small Pediwear

Posted 9 years ago

“Pediwear always pleases me with great shoes. Delivery is a little late because of the end of the year, but very satisfied with the quality and price. I will also use Pediwear next time.”

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Posted 9 years ago

“I bought a pair of Grenson but was charged incorrectly. They did not applied the right amount on my credit card. They managed it quick, but I was a little disappointed at first... The service is globally very responsive. The package is well taken care and arrived without any damage.”

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Posted 9 years ago

Dear Customer Thank you for your review, and for your positive comments, despite the issue with charging. We are very sorry about the mistake, which occurred because the price of your order changed. I am pleased to hear the issue was dealt with promptly. We hope we can be of service again. Regards Mike Small Pediwear Shoes

Posted 9 years ago

“Great pair of Locke boots delivered on time and at a very competitive price. Been using Pediwear for my shoe wear for over 10 years. Awesome!”

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Posted 9 years ago

“They always take response in an expeditious way. And, also, despite my poor english, they always correspond in a courteous manner.”

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Posted 9 years ago

“I am glad that I am able to purchase quality crafted goods on Pediwear regardless of which country I am residing in. The items always arrive well-packaged and as expected. I only hope that Pediwear might be able to have a quicker turnaround on C&J shoes - but I know this is due to the manufacturer production times.”

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Posted 9 years ago

“Easy to order, contact and the shoes came when they we're supposed to.”

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Posted 9 years ago

“Great service!”

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Posted 9 years ago

“Great service?”

Pediwear Shoes 5 star review on 20th January 2017

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Posted 9 years ago

Dear Customer Thank you for the kind review - and the pictures! Wonderful! We hope we can be of service again. Kind Regards Mike Small Pediwear

Posted 9 years ago

“Dealing with Pediwear for many years. Best prices. Exellent customer service. Highly recommended.”

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Posted 9 years ago

“Pediwear's failure and exchange rate causes me to lose $10, however the shoes are very exquisite workmanship, very comfortable to wear”

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Posted 9 years ago

Dear Customer Thank you for your review - in particular for giving us 5 stars despite the issues with your order. We are pleased to hear how happy you are with the shoes. Don't forget our offer for your next order, hopefully we will be given the chance to make amends for the difficulties with your first order. Kind Regards Mike Small Pediwear

Posted 9 years ago

“At the end of December I ordered a pair of Barker Orkney Chukka-boots (colour Cedar Grain). As the colour, I ordered, was out of stock, I was asked to wait. Yesterday I got mail that they received the boots and today I got them (in Estonia) - 24 h later. I am totally pleased with my new shoes. The next pair of shoes I certainly will order from Pediwear.”

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Posted 9 years ago

Pediwear Shoes is rated 4.9 based on 6,585 reviews