Outcamping Reviews

Name: Outcamping
Address: 71-75 Shelton Street, Covent Garden, London, London Borough of Camden
Rating: 4.95

5.0 Rating 133 Reviews

99 %

of reviewers recommend Outcamping

Company Reviews

Product Reviews

Metrics

5.0

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Outcamping 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just purchased an outdoor revolution twin ring and grill. Firstly delivered to wrong house but retrieved. It was great for two days using the rings, but when we used the grill, it was useless. We changed the gas cannister for a brand new one and no better. 15 minutes for one side of toast. Unfortunately we had disposed of the box so cannot return it and just get a chat bot answer. Would not recommend.”

Helpful Report

Posted 5 months ago

Hi Chris, Sorry about the experience you've had with ths product, we assure you cases like this one are extremly rare given the amount of positive responses we do have relating to this grill. In relation to delivery to the wrong house, let me apologise on behalf of the courier, FedEx, as long as your address was correct that you left on the order then we see no reason why it was delivered there unless you wasnt at home. We are more than happy for the item to be returned as it may well be faulty and at no point have we said your grill couldnt be returned, quite the opposite. We stated that it should be returned in original packaging, however this isnt essential. We replied within 7 minutes of your message being received and no chatbot was talking and we stated you should email us to start the return process, this wasnt completed or followed up by you at all. If you'd like to contact us at sales@outcamping.co.uk with your concerns, we're happy to process your return.

Posted 5 months ago

Outcamping is rated 5.0 based on 133 reviews