Organic Zoo Ltd Reviews

Name: Organic Zoo Ltd
Address: Unit 4, Victoria Road, Portslade, Brighton
Rating: 4.82

4.8 Rating 579 Reviews

96 %

of reviewers recommend Organic Zoo Ltd

Visit Website

Phone:

01273 750831

Email:

contact@organic-zoo.com

Location:

Unit 4, Victoria Road,
Portslade
Brighton
BN41 1XQ

Write Your review

Tell us how Organic Zoo Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Organic Zoo Ltd 5 star review on 12th May 2025

Mandy

Organic Zoo Ltd 5 star review on 4th May 2025

Kali

Organic Zoo Ltd 5 star review on 1st May 2025

Haruka

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

“The pyjamas were sooo cute and the softest cotton I have ever felt. My baby looks so snug and cosy in them.”

Helpful Report

Posted 3 years ago

“The prints are beautiful, however garments aren’t as big as I thought they would be and fabric didn’t have as much stretch so need to order bigger size. Thanks”

Helpful Report

Posted 3 years ago

“Lovely jumper and fast delivery.”

Helpful Report

Posted 3 years ago

“Fantastic quality beautiful design!”

Helpful Report

Posted 3 years ago

“Lovely cozy dungarees”

Helpful Report

Posted 3 years ago

“Beautiful website, very happy with my orders. They arrived quickly and in gorgeous packaging.”

Helpful Report

Posted 3 years ago

“Beautiful pieces. Good quality materials and size is very oversize so my baby will get plenty use of them. The staff is attentive and helped me with the tracking of my order.”

Helpful Report

Posted 3 years ago

“We ordered two newborn bodies and hats and we wash them with delicate soap and cold water, no drying machine, before our child wears them ( as reccommended). One of the bodies, the blue one with moons on it , has lost his colour and became more black, the difference is significant because we can compare it with the hat which has remained blue. We live in Spain and we do not know what to do because we think that returning it and making a recclammation will be more expensive than doing nothing as the fees are really high..it is a pity because it is expensive clothing and it was for its firts clothing at the hospital and we were really amused about your firm, following it on insta for almost 2 years.”

Helpful Report

Posted 3 years ago

Dear Alvaro, Congratulations on the arrival of your new baby and thank you for choosing Organic Zoo for the first outfit. We are sorry to hear that you haven't been satisfied with your purchase. We have reviewed your order and can confirm that unfortunately, the two Midnight items that you purchased are not the same colour. Your order shows that you purchased NAVY midnight bonnet and the BLACK midnight suit. I can only assume that you thought that you were purchasing both items in navy so I can understand your disappointment. However, I would like to highlight the fact that on the photo you have shared, the suit is exactly the colour it was designed to be. Just to confirm, we do this style of bodysuit in a navy colour to match the bonnet which would have been a perfect match. Please see link below. https://organic-zoo.com/products/navy-midnight-suit-with-contrast-feet We hope this clears up any confusion and hope that your little one is enjoying the other pieces that you ordered from. Many thanks, Emily @ Organic Zoo

Posted 3 years ago

“The products are amazing. However would make a suggestion to include a zipper version instead of button”

Helpful Report

Posted 3 years ago

“Beautiful design, neat and careful package, reliable delivery (just wish it were cheaper but I live in France so shipping cost is understandable)”

Helpful Report

Posted 3 years ago

“Good design and good quality and fast delivery.”

Helpful Report

Posted 3 years ago

“The most beautiful kind-to-the-earth baby clothing, and so beautifully packaged!”

Helpful Report

Posted 3 years ago

“Excellent customer service and great quality products.”

Helpful Report

Posted 3 years ago

“Gorgeous clothes/accessories & great quality.”

Helpful Report

Posted 3 years ago

“I love your tights and sweatshirts. They are so soft and fit my girls great! Fun patterns too”

Helpful Report

Posted 3 years ago

“Beautiful pieces of clothing! The shipping was very fast and simple (no problems at all with customs etc.).”

Helpful Report

Posted 3 years ago

“Excellent in every way, couldn’t be better, thank you”

Helpful Report

Posted 3 years ago

“Love it so cute, trendy, clean looking and well made, I will be ordering more x”

Helpful Report

Posted 3 years ago

“I am disappointed . I still have not even received my package . I missed the date for giving the gift and still have not received The styles looked adorable and fabric but delivery very disappointing .”

Helpful Report

Posted 3 years ago

Dear customer, Thank you for your review, we are so sorry for the delay in the delivery of your order. Unfortunately, the current delays on the USA border due to Covid are out of our control. However, our customer services are always available to assist with delivery updates should this be the case. Please email us on info@organiczoo.co.uk if you have any further queries. Hopefully, despite the delay that you are happy with your purchases! Sent with 💛 Emily

Posted 3 years ago

“Gorgeous outfit. High quality and next day delivery as standard!”

Helpful Report

Posted 3 years ago

Organic Zoo Ltd is rated 4.8 based on 579 reviews