“I have been using your products for at least a decade & loved the power build shampoo & conditioner. My hair looked great, the scent was wonderful n I grew new hair well. People complemented me on my perfume- which I don’t wear-it’s the hair products, aroma therapy of sorts! But now BEWARE I ordered same large sizes but it’s been remade, the cover is rough to touch/offensive, the scent has changed, smells abit off- grapefruity, awful since I don’t like grapefruit…my hairdresser /salon owner wasn’t notified so I had no way of knowing prior to ordering, it’s not returnable so I’m out $200! Bad business…why couldn’t you just leave these good products alone!”
Thank you for sharing your experience and for being such a loyal customer over the past decade — we truly appreciate your support. We’re very sorry to hear that the changes to the Power Build Shampoo and Conditioner haven’t been to your liking and that this has caused frustration.
While we’ve received a lot of positive feedback since the updated range launched in November 2024, we completely understand how disappointing it can be when a favourite product changes. The updates were part of a brand refresh, designed to improve performance and make the packaging more sustainable, but we understand that these changes may not be to everyone’s taste. We’d love the chance to chat and see how we can help — please contact us directly at hello@herbuk.com. Your feedback is incredibly important to us.
“I have tried just about every curl product on the market but your products are the only ones that give me silky,frizz free curls.They are worth every penny.You need to sell trial samples for people to see for themselves before they pay the full cost though.My hairdresser introduced them to me and they are a game changer”
“I was recommended this shampoo & conditioner and it has transformed the feel and look of my hair. I have lots of long thick hair which tends to be dry and needs blow drying… these products keep it under control looking it’s best!”
Hi Caroline,
Thank you for your 5 ⭐ star review!
We are so pleased that your have found the OCS care range, we love hearing how our wonderful product has transformed your hair.
Thank you for choosing OCS ❤
“Love the Keep Curl conditioner and gel I have been looking for something for my afro hair for some time but everything was too heavy. This product is light and it works - holds my curls for days. Very happy with the price too!”
Hi Derya,
We are sorry to hear that you were disappointed with your experience after having used our No Limits Semi-Permanent Hair dye.
We have reached out to you by email to help further. Please look out for an email from hello@herbuk.com
Look forward to hearing from you soon!
“I have been using OCS since 2012, first introduced at a salon I was working at that originally was a Paul Mitchell Salon in the Atlanta area. Some of the stylists weren’t as interested in Organic like I was. I haven’t turned back, I am so thankful for OCS!
Then I moved to rural Georgia in 2014.
I am proud of being an Organic Stylist.
I appreciate the non toxic color system, the helpful staff, back bar, curl system, salon help items. I could go on and on.
With Gratitude,
Rose Frew
Owner of Artists Beauty Salon”
Thank you so much for your 5 ⭐ review Rose!
We are so grateful that you are a part of the OCS Family ♥
Thank you for sharing our love of making products that are better for the planet ✨
“I placed an order at 9.00am yesterday, an hour later ready for despatch and it has just arrived - unbelievable service. I am so impressed - good job everyone. A very happy shopper, fantastic company.”
“I've used OCS care products for about 17 years and I didn't think I could love them more than I did...until I tried the new care range! The Power Build Shampoo feels much more moisturising on my hair but without weighing it down. I use much less product than I used to and my hair doesn't feel as 'raw' after washing. When I finish with the Power Build Conditioner my hair is silky smooth and styles beautifully. The smell is lovely too, and not overpowering. I'm obsessed!”
Hi Victoria, thank you for taking the time to leave us a wonderful review! We really appreciate how long you have been using OCS for and are so pleased how much you love our products :)
“I cannot say enough about this company. I'm a hairstylist for over 30 years in the industry and salon owner for 13 of them. I have only used OCS I'm my salon the whole package delivers above expectations on performance. Customer service is always there to listen and help. Price is on point. Returns and refunds are always fair. This company truly looks out for the customer and I appreciate everything about them. I don't know another company I wold like to work with. They are consistent in every area. Thanks again for great business! We love you truly.”
“I'm an OCS addict! And my clients who visit my salon for ages are very happy with it too.
The Keep Curl gel is a favorite product by all curlies. I do miss a hard gel, the Control Shape is for many too soft.”
“Love this brand. Learning and education along with great support makes working life smooth. So many more good points, the ethos and values it holds gives both myself and my clients so much value and great results. My favourite products are the keep curl condition and memory gel.”
“I think you need to improve 2 products.1 the moose needs to be much stronger. Other companies moose’s give much more body to the hair. The condition do not remove tangles easy enough”
Thank you for your feedback on our mousse. We are sorry to hear that this product is not for you. We hope you can find other products from OCS that you love instead!
“Organic Colour Systems hair colour gives me such fantastic results- hair is shiny, and the colour looks so natural. It looks as if the colour is radiating from within the hair as if it belongs there. My clients love their results, it's healthier, we can all breathe easy, it covers grey beautifully and I can rest easy knowing that the colour is gentler on my clients and on me.
I love the company's ethos, as it aligns beautifully with my salon's. Eco responsibilty and beautiful hair, could it be any better?!”
Thank you so much for your wonderful feedback Tracey! We're so happy to hear how much you and your clients love the results with Organic Colour Systems.
